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Cryptolocker/wall Virus Infection on 12/1/15


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3 replies to this topic

#1 merry777

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Posted 20 April 2016 - 04:22 PM

Hello, and good day!
 
Apparently my computer has been infected with crptolocker/wall virus. The infection has already been removed, however, all of my Microsoft word documents were encrypted. Therefore, I would feel so fortunate if you could assist me in trying to decrypt them. Thank you for your consideration.
 
Respectfully,
Charolette Alexander

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 22 April 2016 - 08:56 PM


The original CryptoLocker Ransomware which first appeared in the beginning of September 2013...does not exist anymore and hasn't since June 2014. There are many copycat ransomware variants which pretend to be or use the CryptoLocker name but those infections are not the same. Any references to CryptoLocker and retrieving keys for it will not work anymore.

In order for anyone to assist you, we need to identify specifically want ransomware infection you are dealing with.

Are there any file extensions appended to your files...such as .ecc, .ezz, .exx, .zzz, .xyz, .aaa, .abc, .ccc, .vvv, .xxx, .ttt, .micro, .mp3, .encrypted, ,lock, .locked, .kimcilware, .crypto, _crypt, .crypt, .crypted, .crinf, .pzdc, .good, .R16M01D05, .cerber, .fun, .kkk, .btc, .gws, .eclr, .sshxkej, .73i87A, .p5tkjw, PoAr2w, .surprise, .tzu, .coverton, .krypted, .r5a, .XTBL, .YTBL, .LOL!, .OMG!, .RDM, .RRK, .RAD, .encedRSA, .encryptedRSA, .encryptedAES, .justbtcwillhelpyou extension, .crjoker, .EnCiPhErEd, .LeChiffre, .keybtc@inbox_com, ._cryptcryptcrypt.@.gmail.com_, .id_<victim_id>_email_zeta@dr.com.scl, .0x0, .bleep, .1999, .fu*k (f**k), .vault, .HA3, .frtrss, .toxcrypt, .magic, .enc, .locky, _sq.<filename>, .k2p, .Sanction, .SPORT, .cwgoqia, .trun, .crysis, .xrtn, .SUPERCRYPT, .CTBL, .CTB2, or 6-7 length extension consisting of random characters such as .uogltic, .rpyxhhm, .mtrsxox, .phszfud?

Did you find any ransom note? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a randomly named .html, .txt, .png, .bmp, .url file.

These are some examples of ransom notes:
HELP_DECRYPT.TXT, DECRYPT_INSTRUCTION.TXT, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_YOUR_FILES.TXT
HELP_FILE_[random number/letter].HTML, install_tor.url, ATTENTION.RTF, !!!-WARNING-!!!.html
READ_IF_YOU_WANT_YOUR_FILES.html, README_FOR_DECRYPT.txt, READ!!!!!!!!!!.ME.txt, README!!.TXT
ReadMe.txt, Read.txt, Read_it.txt, READ_IT.txt, README1.txt-README10.txt, README_IMPORTANT.TXT
IMPORTANT READ ME.txt, File Decrypt Help.html. ReadDecryptFilesHere.txt, Coin.Locker.txt 
YOUR_FILES.HTML, YOUR_FILES.url, encryptor_raas_readme_liesmich.txt, Help_Decrypt.txt, CRIPTOSO.KEY
HELP_RESTORE_FILES.txt, HELP_RECOVER_FILES.txt, HELP_TO_SAVE_FILES.txt, ABOUT_FILES!.txt
HOW_TO_DECRYPT_FILES.TXT, HOW TO DECRYPT FILES.TXT, RECOVERY_KEY.TXT, DECRYPT MY FILES#..txt
_secret_code.txt, DECRYPT_ReadMe.TXT, BLEEPEDFILES.TXT, AllFilesAreLocked_.bmp, WHAT IS SQ_.txt
FILESAREGONE.TXT, IAMREADYTOPAY.TXT, HELLOTHERE.TXT, READTHISNOW!!!.TXT, IHAVEYOURSECRET.KEY
SECRET.KEY, SECRETIDHERE.KEY, HELP_DECYPRT_YOUR_FILES.HTML, README_DECRYPT_UMBRE_ID_[victim_id].txt
help_decrypt_your_files.html, RECOVERY_FILES.TXT, RECOVERY_FILE.TXT, RECOVERY_FILE_[random].txt
Howto_RESTORE_FILES_.txt, Howto_Restore_FILES.TXT, howto_recover_file_.txt, HELP_TO_SAVE_FILES.txt
how_recover+[random].txt, _how_recover_.txt, restore_files_.txt, recover_file_[random].txt
recover_files_[random].txt, recovery_file_[random].txt, help_recover_instructions+[3-random].txt
_H_e_l_p_RECOVER_INSTRUCTIONS+[3-random].txt, help recover files.txt, Recovery+[5-random].txt
_ReCoVeRy_+[5-random].txt, _recovery_+cryptolocker, Recovery_[5-random].txt, RECOVERY.TXT 
RECOVER+[random].TXT, RECOVER[5-random].TXT, _rEcOvEr_[5-random].txt, +REcovER+[5-random]+.txt
+-HELP-RECOVER-+[5-random]-+.txt, {RecOveR}-[5-random]__.txt, -!RecOveR!-[5-random]++.txt
DECRYPTION_HOWTO.Notepad, Encrypted_Files.Notepad, _DECRYPT_INFO_[random].html, DECRYPT.TXT
WHATHAPPENDTOYOURFILES.TXT, DecryptAllFiles_.txt, DecryptAllFiles.txt, README_FOR_UNLOCK.txt
HELP_YOUR_FILES.HTML, HELP_YOUR_FILES.TXT, YOUR_FILES_ARE_LOCKED.txt, Readme.txt, MENSAGEM.txt
Comment débloquer mes fichiers .txt (How to unlock my files.txt), HELP_DECRYPT_YOUR_FILES.HTML
HOW_TO_DECRYPT_FILES.HTML, README_HOW_TO_UNLOCK.txt, encryped_list.txt, de_crypt_readme.txt
_Locky_recover_instructions.txt, _HELP_INSTRUCTIONS.txt, DECRYPT_INSTRUCTIONS.TXT
How_To_Recover_Files.txt, How_To_Restore_Files.txt, HOW_TO_RESTORE_FILES.txt

Note: The [random] represents random characters which some ransom notes names may include.
You can submit samples of encrypted files and ransom notes to ID Ransomware for assistance with identification and confirmation...then provide that information in your next reply.

Once we have identified which particular ransomware you are dealing with, we can direct you to the appropriate discussion topic for further assistance.
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#3 merry777

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Posted 22 April 2016 - 09:59 PM

Hello, thanks for your response,

 

Yes, there was a ransom note, but when I took my computer to Office Depot to have them check it, apparently the note was removed.  However, I do remember seeing the below message on my computer.

 

WHATHAPPENDTOYOURFILES.TXT, DecryptAllFiles_.txt, DecryptAllFiles.txt, README_FOR_UNLOCK.txt

 

 

 

examples of file extensions appended to my files are:

 

 6x4pk45; 6xggb64yo; 07w0y7emrk; 7929ji9k; 7h9869b1; 7ovrrn8x; 7s5687n1In; 7x74p1; 7u6es7hpp



#4 quietman7

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Posted 23 April 2016 - 06:35 AM

Booyah Ransomwar will leave files (ransom notes) named WHATHAPPENDTOYOURFILES.TXT but also drops a "CRIPTOSO.KEY" file in every folder that has been encrypted.
CTB-Locker will leave files (ransom notes) with names like DecryptAllFiles.txt but will encrypt files with a 6-7 length extension consisting of random characters such as these .uogltic, .rpyxhhm, .mtrsxox, .phszfud, etc.
KimcilWare Ransomware will leave files (ransom notes) README_FOR_UNLOCK.txt but will have the .kimcilware or .locked extension appended to the end of the affected filename.

However, your example extensions look like CryptoWall 4.0 which will encrypt the actual filename of an encrypted file as well as the data contained in it.

encrypted-files.jpg

There is an ongoing discussion in this topic where you can ask questions and seek further assistance but as noted above there is no solution to fix your encrypted files.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion, this topic is closed.

Thanks
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