i have a question,ive had about 6 techs to my location, and none of them gave me a valid reason for my issue, so i thought id come here to see what you guys have to say about it... heres the situation......
i live in an appartment building,i have charter spectrum internet. some times my connection through wireless is around 40,normally 20-30. ive had about 6 differenty techs check connections, replace cables, the last tech that came by, showed be on his laptop which was an old thinkpad, his speed was about 55... ok, i have 2 laptops, they both get the same speed ratings or close, also, at times, my speed drops as low as 1.5 like tonight. the other night, it dropped to .75.... so.... being i have 2 laptops that get the same speed, how could it possibly be something wrong with my laptops? both of them? to me that makes no sense...keeping in mind i live in an appartment. that also probably contributes to the issue.... but a range from .75-45? thats quite a big difference.im hoping someone can come on here and clear this up for me. the techs didnt, neither did others ive talked with about it. open to any idea you may have.ive rebooted many times,both modem and router,changed the channel on my router which didnt help. the only thing that soundslike a fix maybe, is the receptionist at charter told me to request a 8G modem,or router,that mine is a 4G. i told the tech,and he said hes never heard of it. sounds a bit fishy to me.... are they possibly saving these better modems or routers for customers they favor?
Edited by Queen-Evie, 20 April 2016 - 08:35 AM.
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