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Random freezing every few days/up to 1-2 weeks


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#1 Ryuushin

Ryuushin

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Posted 19 April 2016 - 01:20 AM

Per title, my PC randomly freezes with a loud buzzing noise and sometimes I'll have to hard reset and sometimes it'll restart on it's own.  It varies from a week, 10 days, couple days.  There's no rhyme or reason that I can find.

 

I'm usually gaming when this happens with youtube in the background or flash running.

 

My PC specs:

 

Built August 2015

EVGA 750W gold power supply

Intel I7-5820k

16GB Ram, 4gb each, 2400DDR

MSI X99A Motherboard

Nvidia GTX970

 

I had been using the overclocked version of GTX970 and it was freezing back then too so I thought it was the video card.  I replaced it with a non overclocked GTX970(current for about 3 months) and it still freezes randomly)

 

What I've tried:

 

Memtest

SFC scan

Re-formating, different OS multiple times

Isolating RAM one by one

I have a new PSU to try out too but it would not turn on when I tried putting it together(maybe I need to unseat everything first?)

 

I've attached my event viewer for analysis.  Thank you very much!



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#2 usasma

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Posted 21 April 2016 - 04:04 PM

Sorry for the delay in responding, I haven't been getting notifications.

Do you still need assistance with this issue?

 

As you've reformatted and reinstalled different OS's and still have the same problem, it's most likely a hardware problem.

Please start with these free hardware diagnostics (skip those that you've already run):  http;//www.carrona.org/hwdiag.html

 

New PSU - did you plug in all the plugs?

At a minimum there are:

- the big 20-24 pin connector

- a 4 pin connector (usually near the motherboard)

- a SATA connector for the Hard Drive (one per drive)

- a SATA connector for the CD/DVD drive (one per drive)

- 6 or 8 pin power connectors for the video card

 

Here's how we do it at work:

- lay the case on it's side

- set the new PSU on top of the old one (drape the new wires outside the case)

- as you disconnect the wires from the old power supply, connect those from the new power supply

- when you can lift out ALL the wires from the old power supply, all is connected.

- it's very important that you seat the connections firmly.  I suspect that the lack of power on your last try was either the 4 pin connector wasn't seated properly, or the 20-24 pin connector wasn't seated properly.

 

Event Viewer isn't attached.

But, let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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