Three days ago, I couldn't get online, so I used the Windows Troubleshooter. It fixed the problem, but the next time I went online, it happened again. Fixed it again, but it seems to get 'broke every time I go offline.
The troubleshooter said, the Local Area Connection needs to be reset, and that it doesn't have a valid IP connection.
Yesterday, I decided to reset the modem itself. Unplugged everything and pushed the little button to reset, then I rebooted after it did that and the lights on the modem came on properly.
It should have rid me of the problem, but it didn't.
I can go on doing this every day, but would rather not.
So how can I get this puppy to STAY reset?
Is this problem likely that I need a new modem, or is it malware?
Thanks, Holly B.