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Bentley Walker Satellites scammed me


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#1 Bentley_Walker_Scam

Bentley_Walker_Scam

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Posted 18 April 2016 - 09:56 AM

i have just spent 16 months trying to get delivery of a sat system from BW only to now be dismissed as simply tough luck for me.

Here are the details

my personal experience (added to the growing chorus of other victims) was as follows

ordered satellite system on november 2014

paid in full for shipping and unit

4 months later I was told it was in a capital city 2 days drive ways and it was my problem, despite agreeing to deliver to my town.

After investigation this proved to be a lie as the company had no equipment at all

then I tried for several months to get delivery all the time Bentley Walker simply dismissing me with a range of pathetic pissweek excuses, at one stage even having the arrogance to say it was not their problem but up to a foreign government to solve. Then they simply refused to respond to over 50 emails to 10 different addresses requesting a reasonable solution.

Anthony Walker – no response

Matthen Walker (MD) – no response

Neil Denyer (Sales Manager) – no response

Steve Murphy (IT Manager) – no response

Carl Wood (Sales rep) dismissed my concerns and referred to chief pissweek excuse monger

Peter George – logistics fool who has done nothing but avoid all my attempts to get delivery, who now informs me I am basically a nuisance and they have just “closed the case” and essentially STOLEN $2,000 form me, and well thats just tough luck for me.

I am posting this to warn off any other suckers that might foolishly be thinking of throwing away money.

i can verify these facts



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#2 Chris Cosgrove

Chris Cosgrove

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Posted 19 April 2016 - 06:43 PM

First things first - welcome to BC !

 

Since you provide no information about where you live, I guess from your time stamp relative to mine that it is somewhere in the Americas. It is difficult to offer accurate advice without knowing your home country. However do you not have any form of consumer protection where you live ?

 

Assuming you have documentation to prove you paid for the purchase and delivery this sounds like straight breach of contract which is actionable in virtually every jurisdiction in the world. In the UK I would be beating a path to the doors of either my local Trading Standards office or the Small Claims Court !

 

Chris Cosgrove






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