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Windows 7 Ultimate X64


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6 replies to this topic

#1 smithassoc

smithassoc

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Posted 18 April 2016 - 04:49 AM

Hi,Can somebody please assist

On starting up my Computer yesterday & again today

On the bottom right hand of my screen a message appears

Windows 7

Build 7601

This Copy of Windows is not Genuine

I have run Tweating Windows repair,Scanned with Malwarebytes,ESET,Hackme,SuperAntiSpyware & rebooted my Computer each time & the the meaage says there

My Windows 7 Ultimate is 100% Genuine

Can somebody please advise How it got there & how do I get rid of it

Thanking you

Darryl 



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#2 Agouti

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Posted 18 April 2016 - 07:02 AM

See if this helps... http://www.thewindowsclub.com/this-copy-of-windows-is-not-genuine



#3 hamluis

hamluis

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Posted 18 April 2016 - 09:02 AM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#4 smithassoc

smithassoc
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Posted 18 April 2016 - 07:52 PM

Hi Louis,

Since I posted my problems,on starting up my Computer this morning,I got a message From Microsoft that my Windows 7 May not be a genuine & how to check it out,I downloaded the program that Microsoft requested & ran it & it stated that my Windows 7 is not Genuine

I have the Windows7 Ultimate Disc in front of me,Do I enter the Product Key into My Computer & How do I do it????

Attached is a page from the Down load

Thank you for your kind assistance

Darryl

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: N/A, hr = 0x80070002
Windows Product Key: *****-*****-  Mod Edit:  Removed posted key data - Hamluis.

Windows Product Key Hash: YXLuV7F22Iswm9X1jVc5e2TC0JA=
Windows Product ID: 00426-OEM-9154376-86372
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {F559D243-526F-444A-A24C-C317F4DEE365}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F559D243-526F-444A-A24C-C317F4DEE365}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-99HXH</PKey><PID>00426-OEM-9154376-86372</PID><PIDType>3</PIDType><SID>S-1-5-21-869165494-3679601412-2038439794</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H97M-D3H</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20141022000000.000000+000</Date></BIOS><HWID>506F3D07018400F4</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070002' to display the error text.
Error: 0x80070002

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x0001000000000000
Event Time Stamp: 4:19:2016 10:15
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAACAAAAAQABAAEAHKKiQAbonC3IB8TezPqKm9ZNjlPI9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  DMAR            INTEL         BDW


 

 

http://speccy.piriMiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Darryl (administrator) on 19-04-2016 at 10:35:32
Running from "C:\Users\Darryl\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: H97M-D3H Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/19/2016 10:23:25 AM) (Source: MsiInstaller) (User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.

Error: (04/19/2016 10:22:37 AM) (Source: MsiInstaller) (User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.

Error: (04/19/2016 10:21:53 AM) (Source: MsiInstaller) (User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.

Error: (04/19/2016 10:21:15 AM) (Source: MsiInstaller) (User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.

Error: (04/19/2016 10:15:38 AM) (Source: Windows Activation Technologies) (User: )
Description: Health check failure:
 hr = 0x8004FE21, HealthStatus: 0x0001000000000000

Error: (04/19/2016 10:15:20 AM) (Source: Windows Activation Technologies) (User: )
Description: Health check failure:
 hr = 0x8004FE21, HealthStatus: 0x0001000000000000

Error: (04/18/2016 02:24:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: TrueImageTools.exe, version: 18.0.0.6613, time stamp: 0x55acae98
Faulting module name: ntdll.dll, version: 6.1.7601.23392, time stamp: 0x56eb302d
Exception code: 0xc0000005
Fault offset: 0x0002e49b
Faulting process id: 0x16ec
Faulting application start time: 0xTrueImageTools.exe0
Faulting application path: TrueImageTools.exe1
Faulting module path: TrueImageTools.exe2
Report Id: TrueImageTools.exe3

Error: (04/17/2016 07:00:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location W:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (04/16/2016 08:13:32 PM) (Source: Application Hang) (User: )
Description: The program MarketAnalyst.exe version 8.0.0.141 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 58c

Start Time: 01d197c8739cfeab

Termination Time: 20

Application Path: C:\Program Files (x86)\Market Analyst 8\MarketAnalyst.exe

Report Id:

Error: (04/16/2016 04:35:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: FixitCenter.exe, version: 1.0.100.0, time stamp: 0x4df6e9e6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb3604
Exception code: 0xe0434f4d
Fault offset: 0x000000000001a06d
Faulting process id: 0x%9
Faulting application start time: 0xFixitCenter.exe0
Faulting application path: FixitCenter.exe1
Faulting module path: FixitCenter.exe2
Report Id: FixitCenter.exe3


System errors:
=============
Error: (04/19/2016 10:24:48 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:24:48 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:24:48 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:24:48 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:24:48 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:23:44 AM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error:
%%2

Error: (04/19/2016 10:23:23 AM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service failed to start due to the following error:
%%2

Error: (04/19/2016 10:23:18 AM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service failed to start due to the following error:
%%2

Error: (04/19/2016 10:23:12 AM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service failed to start due to the following error:
%%2

Error: (04/19/2016 10:23:07 AM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (04/19/2016 10:23:25 AM) (Source: MsiInstaller)(User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/19/2016 10:22:37 AM) (Source: MsiInstaller)(User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/19/2016 10:21:53 AM) (Source: MsiInstaller)(User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/19/2016 10:21:15 AM) (Source: MsiInstaller)(User: Darryl-PC)
Description: Product: Microsoft Office Office 64-bit Components 2010 -- Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start.  Verify that you have sufficient privileges to start system services.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/19/2016 10:15:38 AM) (Source: Windows Activation Technologies)(User: )
Description: 0x8004FE210x0001000000000000

Error: (04/19/2016 10:15:20 AM) (Source: Windows Activation Technologies)(User: )
Description: 0x8004FE210x0001000000000000

Error: (04/18/2016 02:24:40 PM) (Source: Application Error)(User: )
Description: TrueImageTools.exe18.0.0.661355acae98ntdll.dll6.1.7601.2339256eb302dc00000050002e49b16ec01d1992a322ee698C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageTools.exeC:\Windows\SysWOW64\ntdll.dll771c9af2-051d-11e6-ac74-fcaa14b4755e

Error: (04/17/2016 07:00:00 PM) (Source: Windows Backup)(User: )
Description: W:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (04/16/2016 08:13:32 PM) (Source: Application Hang)(User: )
Description: MarketAnalyst.exe8.0.0.14158c01d197c8739cfeab20C:\Program Files (x86)\Market Analyst 8\MarketAnalyst.exe

Error: (04/16/2016 04:35:12 PM) (Source: Application Error)(User: )
Description: FixitCenter.exe1.0.100.04df6e9e6KERNELBASE.dll6.1.7601.2339256eb3604e0434f4d000000000001a06d


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41801 - BitTorrent Inc.)
Acronis True Image 2015 (HKLM-x32\...\{35CFA5F4-EE2D-4B13-AAED-BC643B6874B5}) (Version: 18.0.6613 - Acronis) Hidden
Acronis True Image 2015 (HKLM-x32\...\{35CFA5F4-EE2D-4B13-AAED-BC643B6874B5}Visible) (Version: 18.0.6613 - Acronis)
Acronis Universal Restore Bootable Media Builder (HKLM-x32\...\{9BC95F3D-3247-4738-A0B6-F949B409E073}) (Version: 11.5.39003 - Acronis)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.3.183 - Adobe Systems, Inc.)
Advanced Uninstaller PRO - Version 11 (HKLM-x32\...\AU11_is1) (Version: 11.72.0.337 - Innovative Solutions)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.4 - Advanced Micro Devices, Inc.)
Any Video Converter 5.9.1 (HKLM-x32\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{2937FD88-C9D6-4B82-B539-37CD0A572F42}) (Version: 4.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Ashampoo Burning Studio 2016 (HKLM-x32\...\{91B33C97-B4A4-B41A-6B97-C62C82CEB6A9}_is1) (Version: 16.0.2 - Ashampoo GmbH & Co. KG)
Ashampoo Burning Studio FREE v.1.14.5 (HKLM-x32\...\{91B33C97-91F8-FFB3-581B-BC952C901685}_is1) (Version: 1.14.5 - Ashampoo GmbH & Co. KG)
Avi to Dvd Free Converter v6.7.0.225 (HKLM-x32\...\Avi to Dvd Free Converter_is1) (Version:  - AviToDvdFree.com Inc.)
Bandizip (HKLM\...\Bandizip) (Version: 5.12 - Bandisoft.com)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.6.42095 - BitTorrent Inc.)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: 4.5.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.5.14 - Canon Inc.)
Canon MX530 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX530_series) (Version: 1.00 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.6.1 - Canon Inc.)
Catalyst Control Center Next Localization BR (HKLM\...\{E8D9A5F5-A76F-C1CB-2609-F09167AA5628}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{BD555B5E-F1F9-3B62-18AD-DCF2E079AEB4}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{FCB5675A-A034-2872-8361-00EE0391C399}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{29F35063-F14F-D4A8-5825-0F74240F25C3}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{51E9360E-0B90-EE7F-D840-28458BD048DA}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{33FF313C-78A1-35CE-2E12-93EC013CD42D}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{8F4F9CAC-37A7-E424-2DBC-B9293E772F60}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{B709D228-78E5-4D06-6BD9-7C49CAF0F3A2}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{5066336E-513F-CBB9-9BB0-C89A3933C10F}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{AED89989-7DBE-543C-19A4-BE5A855DD2FB}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{98DD6106-888C-301A-AD03-753FF86838AE}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{D0EA7EFC-D5CD-D8B1-EB42-F72483CEAABF}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{A88050CD-0501-3DCF-2DDA-D290D3E3DCAA}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{1739AB49-2038-78F5-1A87-BC7490CAC76A}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{3530D72B-E13A-E242-1B65-1D4A56FEB793}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{413A45F5-20F8-1760-22DF-000C80A392E5}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{47E510DD-18B9-17F3-121E-B068BCD51D94}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{FDA9F952-8DBD-112A-1244-0AD718D6C3A6}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{25DEBD2B-5356-EF0F-43D8-CFFB5BBAA808}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{4793D2FE-9842-F82B-F03F-05A89A0AC2E4}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{2464B26D-1665-8DA4-190D-7C474AE7586B}) (Version: 2016.0321.1015.16463 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
CloneCD (HKLM-x32\...\CloneCD) (Version: 5.3.2.0 - SlySoft)
Convertilla version 0.5.1.29 (HKLM-x32\...\Convertilla_is1) (Version: 0.5.1.29 - Convertilla)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Daub Units! (HKLM-x32\...\Daub Units!) (Version:  - )
DVDFab 9.0.1.5 (08/12/2012) Qt (HKLM-x32\...\DVDFab 9_is1) (Version:  - Fengtao Software Inc.)
ESET Smart Security (HKLM\...\{C7967963-BE1C-4ABA-839F-3CB206E50697}) (Version: 9.0.349.0 - ESET, spol. s r.o.)
FreeFixer (HKLM-x32\...\FreeFixer1.13) (Version: 1.13 - Kephyr)
Freemake Video Converter version 4.1.9 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.9 - Ellora Assets Corporation)
GameHouse Games Collection: Aloha Solitaire (HKLM-x32\...\Aloha Solitaire) (Version:  - )
GameHouse Games Collection: Aloha TriPeaks (HKLM-x32\...\Aloha TriPeaks) (Version:  - )
GameHouse Games Collection: Bewitched (HKLM-x32\...\Bewitched) (Version:  - )
GameHouse Games Collection: Casino Island To Go (HKLM-x32\...\Casino Island To Go) (Version:  - )
GameHouse Games Collection: Chuzzle Deluxe (HKLM-x32\...\Chuzzle Deluxe) (Version:  - )
GameHouse Games Collection: Crystal Path (HKLM-x32\...\Crystal Path) (Version:  - )
GameHouse Games Collection: Cubis Gold 2 (HKLM-x32\...\Cubis Gold 2) (Version:  - )
GameHouse Games Collection: Diner Dash (HKLM-x32\...\Diner Dash) (Version:  - )
GameHouse Games Collection: Feeding Frenzy (HKLM-x32\...\Feeding Frenzy) (Version:  - )
GameHouse Games Collection: Fortune Tiles Gold (HKLM-x32\...\Fortune Tiles Gold) (Version:  - )
GameHouse Games Collection: Fresco Wizard (HKLM-x32\...\Fresco Wizard) (Version:  - )
GameHouse Games Collection: Gutterball (HKLM-x32\...\Gutterball) (Version:  - )
GameHouse Games Collection: Gutterball 2 (HKLM-x32\...\Gutterball 2) (Version:  - )
GameHouse Games Collection: Pin High Country Club Golf (HKLM-x32\...\Pin High Country Club Golf) (Version:  - )
GameHouse Games Collection: Slingo Deluxe (HKLM-x32\...\Slingo Deluxe) (Version:  - )
GameHouse Games Collection: Super 5-Line Slots (HKLM-x32\...\Super 5-Line Slots) (Version:  - )
GameHouse Games Collection: Super Blackjack! (HKLM-x32\...\Super Blackjack!) (Version:  - )
GameHouse Games Collection: Super Pool (HKLM-x32\...\Super Pool) (Version:  - )
GameHouse Games Collection: Ten Pin Championship Bowling Pro (HKLM-x32\...\Ten Pin Championship Bowling Pro) (Version:  - )
GameHouse Games Collection: Tennis Titans (HKLM-x32\...\Tennis Titans) (Version:  - )
GameHouse Games Collection: Tradewinds 2 (HKLM-x32\...\Tradewinds 2) (Version:  - )
Hola™ 1.13.72 - Better Internet (HKLM\...\Hola) (Version: 1.13.72 - Hola Networks Ltd.)
Intel® Chipset Device Software (HKLM-x32\...\{5a6a5d15-d5af-417c-b08f-f7e5eb1f98af}) (Version: 10.0.26 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.39.1003 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4332 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.6.2.1001 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.4.65 - Intel Corporation)
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Kindle DRM Removal (HKLM-x32\...\KindleDRMRemoval) (Version: 1.2.1 - eBook Converter)
Kodi (HKCU\...\Kodi) (Version:  - )
LAV Filters 0.68 (HKLM-x32\...\lavfilters_is1) (Version: 0.68 - Hendrik Leppkes)
Logitech SetPoint 6.67 (HKLM\...\sp6) (Version: 6.67.83 - Logitech)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Market Analyst 8 (HKLM-x32\...\Market Analyst 8) (Version: 8 - Market Analyst International)
MAUS StockMarket Plus (HKLM-x32\...\{B5399262-015B-4B8E-8DB9-4784D96080E3}) (Version: 13.0 - MAUS Business Systems)
MAUS StockMarket Plus (HKLM-x32\...\MAUSStockMarket) (Version:  - )
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Fix it Center (HKLM\...\{B7588D45-AFDC-4C93-9E2E-A100F3554B64}) (Version: 1.0.0100 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM-x32\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 45.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 45.0.2 (x86 en-US)) (Version: 45.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.1 - Mozilla)
Mozilla Thunderbird 38.7.2 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 38.7.2 (x86 en-US)) (Version: 38.7.2 - Mozilla)
MP3 Rocket (HKLM-x32\...\MP3 Rocket) (Version: 7.3.2 - MP3 Rocket Inc)
MSVC80_x64_v2 (HKLM\...\{4D668D4F-FAA2-4726-834C-31F4614F312E}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC80_x86_v2 (HKLM-x32\...\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x64 (HKLM\...\{AB071C8B-873C-459F-ACA9-9EBE03C3E89B}) (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (HKLM-x32\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyDriveConnect 4.0.7.2442 (HKLM-x32\...\MyDriveConnect) (Version: 4.0.7.2442 - TomTom)
NETGEAR NeoTV for Windows (HKLM-x32\...\{8EDE6FDA-2C30-436A-B1BF-00D8033925D3}) (Version: 1.9.0034 - NETGEAR)
Nokia Connectivity Cable Driver (HKLM-x32\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
Nokia Suite (HKLM-x32\...\{88B6F9DE-C80F-4A70-ACF6-BEE933679170}) (Version: 3.8.54.0 - Nokia) Hidden
Nokia Suite (HKLM-x32\...\Nokia Suite) (Version: 3.8.54.0 - Nokia)
PC Pitstop Driver Alert2 2.0.0.1 (HKLM-x32\...\PC Pitstop Driver Alert2_is1) (Version: 2.0.0.1 - PC Pitstop LLC)
PhotoInstrument 7.4 (HKLM-x32\...\{5A7A2AED-781B-45DC-AAF6-EAA3A9370C83}}_is1) (Version:  - Fatykhov Timur)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
PlaysTV (HKLM-x32\...\PlaysTV) (Version: 1.9.1-r111300-release - Plays.tv, LLC)
RAPID Mode (HKLM\...\{18DF567E-AA9B-434D-BE77-BFE2292712F6}) (Version: 1.0.1.96 - Samsung Electronics Co., Ltd.) Hidden
Raptr (HKLM-x32\...\Raptr) (Version: 5.1.1-r111306-release - Raptr, Inc)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.88.617.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7790 - Realtek Semiconductor Corp.)
RegSeeker (HKLM-x32\...\RegSeeker) (Version: 2.57.2212 - HoverDesk)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.9.5 - Samsung Electronics)
Seagate Drive Settings Installer (HKLM-x32\...\{91DDF870-EE18-44D8-9D93-F4C122B80908}) (Version: 1.00.0000 - Seagate Technologies LLC) Hidden
Seagate Drive Settings Installer (HKLM-x32\...\InstallShield_{91DDF870-EE18-44D8-9D93-F4C122B80908}) (Version: 1.00.0000 - Seagate Technologies LLC)
Seagate Media Software (HKLM-x32\...\{56EC58EF-F243-4313-9F4E-E00A054A321E}) (Version: 2.01.0412 - Seagate) Hidden
Seagate Media Software (HKLM-x32\...\InstallShield_{56EC58EF-F243-4313-9F4E-E00A054A321E}) (Version: 2.01.0412 - Seagate)
SeaTools for Windows 1.4.0.4 (HKLM-x32\...\SeaTools for Windows) (Version: 1.4.0.4 - Seagate Technology)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Spamihilator 1.6.0 (64 bit) (HKLM\...\{4F7A5C94-1A9E-4F41-BD1B-1D32A799F7DD}) (Version: 1.6.0 - Michel Krämer)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1210 - SUPERAntiSpyware.com)
Surf Anonymous Free (HKLM-x32\...\SurfAnonymousFree) (Version: 2.5.2.6 - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.53254 - TeamViewer)
UnHackMe 8.00 (HKLM-x32\...\UnHackMe_is1) (Version:  - Greatis Software, LLC.)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Video to Video (HKLM-x32\...\{7F95A744-78DA-4AED-A8F0-A0AF330B8411}_is1) (Version:  - Media Converters)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows 7 Codec Pack 4.1.5 (HKLM-x32\...\Windows 7 - Codec Pack) (Version: 4.1.5 - Windows 7 Codec Pack)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 16258.21 MB
Available physical RAM: 8393.48 MB
Total Virtual: 32514.61 MB
Available Virtual: 24993.24 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:166.18 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:931.51 GB) (Free:873.64 GB) NTFS
4 Drive f: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
5 Drive h: (H:) (Fixed) (Total:1863.01 GB) (Free:367.1 GB) NTFS
6 Drive j: () (Fixed) (Total:1862.48 GB) (Free:1365.01 GB) NTFS
7 Drive k: () (Fixed) (Total:0.1 GB) (Free:0.1 GB) FAT
8 Drive m: (New Volume) (Fixed) (Total:1863.01 GB) (Free:297.95 GB) NTFS
9 Drive w: (Old I drive) (Fixed) (Total:1863.01 GB) (Free:1051.85 GB) NTFS
10 Drive y: (Seagate Expansion Drive) (Fixed) (Total:2794.39 GB) (Free:1458.47 GB) NTFS

========================= Users: ========================================

User accounts for \\DARRYL-PC

Administrator            Darryl                   Guest                   


**** End of log ****
form.com/results/IjJqoivPYSzpyyIrZgKeKBc


Edited by hamluis, 18 April 2016 - 08:31 PM.


#5 hamluis

hamluis

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Posted 18 April 2016 - 08:26 PM

Your situation is an issue for you and Microsoft to work out, at this point.

 

I suggest you contact them telephonically.\

 

Louis


Edited by hamluis, 18 April 2016 - 08:31 PM.


#6 smithassoc

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Posted 19 April 2016 - 12:35 AM

Hi Louis,Thank you,

I rang Microsoft & spent nearly 2 hrs with them & gave them full use of my Computer,in the finish all they could suggest was to re-install Windows 7 Disc (but) as you know,I would lose nearly all

I said NO NO

If I done a restore)say4-5 days earlier) would that solve the problem,he did not know,I therefore told him that I would do a restore(back to 14/4/2016) & if it did not fix the problem,then I would ring him back

HURRAY HURRAY

The Restore did the trick

Not impressed with Microsoft,the guy there did not seem to know that much about Windows 7

Maybe you might me able to help me with a network problem

Under Network Folder,I share my whole Computer(including Desktop Drives) with

My Laptop(when it is turnt on)

My Media Player Netgear NeoTv550 (it works well)

My media Player Venus 1 located at the front Family Room

My Media Player Venus 2 located  in the Lounge

My Router

Venus 1 & 2 are Noontec A6Sec

The Problem I have is,up to approx 2 weeks ago,all was working well,BUT then my Wife Complained that she could not accessed the Computer

On Venus 1,I have a 1tb Portable USB drive plugged into one of the USB ports on it which she can access easy

On Both Venus Media Players,I had to enter ID User (name Darryl) & enter password which was 2711 & save,the same as the password when I start up My Computer

But over the last 2 weeks or so,It will  come up with Log Failed

I can see Venus 1 1 tb Usb Drive on my Computer & can access it I do what ever I like with the USB drive (delete or add Files) but cannot log in at Venus 1

Venus 2 has no Usb Drives Plugged into it But I can see it on my Computer

Is this in your Field & can you Help

Regards

Darryl



#7 hamluis

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Posted 19 April 2016 - 10:31 AM

Sorry, but networking of any kind is not a strength for me.

 

But you can initiate an inquiry/topic in the BC Networking Forum, where the more knowledgeable may be able to assist you.

 

Louis






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