There's no guarantee you'll get the files back.
You're funding malware creators.
But at the same time, you (or your client) just want the files back. Pay up and get them, or don't and lose them forever. Time is money and the ransom is a pittance compared to lost productivity. It's a business deal: fine, you got me, here's my tithe or tax, now leave me alone. Same as paying a fine for a violation -- sometimes you get away with it, sometimes you get caught, but either way you exchange some money and move on.
Most/all of the ransomware out there requires Bitcoin.
This weekend I've started dipping my toe in the Bitcoin world and opening an account with a Bitcoin exchange. I've not yet funded it but have started to learn a bit about how the cryptocurrency works and how to go about paying a ransom if needed.
I have a current case with a client's PC that was hit by a ransomware variant that currently has no known decryption options, no backups, and as a businessperson, is just looking to minimize the loss of data and money. So they authorized me to pay the ransom as soon as possible (reimbursed by the client, but I'd do all the legwork).
What's a good place to start, and what are tips/tricks/pitfalls of using Bitcoin that experienced users know, but newbies in a time-sensitive bind are clueless about?
What are the most secure ways to obtain Bitcoin?
What risks are you exposing yourself or your client to by using a Bitcoin exchange?
Are there Bitcoin Exchanges that should be avoided?
Are there methods of purchasing Bitcoin that should be avoided?
What resources are available to users who are just wanting to get the files back, and not become walking encyclopedias on cryptocurrency?
Edited by ShinyViper, 17 April 2016 - 09:36 PM.