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Program won't run in normal window


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#1 jupiter5642

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Posted 17 April 2016 - 07:31 PM

I have a program which, when started, opens in a normal window and immediately minimizes to the system tray/taskbar and won't open in a normal window. I can hover over the icon and see the program in a popup but clicking on that doesn't produce a normal window. Thus, the program is essentially unusable. The program is a searchable database using a proprietary search engine. I have reinstalled the program multiple times but the problem recurs each time.

 

I am using Windows 10 running on an HP Intel processor. I have run multiple antivirus programs and have found no viruses.



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#2 jupiter5642

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Posted 20 April 2016 - 11:36 AM

using Avast antivirus I found a virus was causing the problem. virus removed, no more problem






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