Posted 04 August 2006 - 11:09 PM
well, I cleared the spyfalcon virus a couple weeks ago from my computer with a special download from an antivirus website. the trouble is, now, after i go to start menu, click - turn off computer, then select turn off, the trouble begins. the computer then goes to the 'saving your settings...' screen, then to the 'windows is shutting down' screen, but that's all. i've left it alone for hours only to come back to the 'windows is shutting down' screen. i have to hold the power switch down in order to shut it off, and i can't restart the computer because it still goes to the 'windows is shutting down' screen and stays there. anyone have any advice?