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Shut Down Issues


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3 replies to this topic

#1 shyguy8413

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Posted 04 August 2006 - 11:09 PM

well, I cleared the spyfalcon virus a couple weeks ago from my computer with a special download from an antivirus website. the trouble is, now, after i go to start menu, click - turn off computer, then select turn off, the trouble begins. the computer then goes to the 'saving your settings...' screen, then to the 'windows is shutting down' screen, but that's all. i've left it alone for hours only to come back to the 'windows is shutting down' screen. i have to hold the power switch down in order to shut it off, and i can't restart the computer because it still goes to the 'windows is shutting down' screen and stays there. anyone have any advice?

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#2 Enthusiast

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Posted 05 August 2006 - 06:22 AM

Resources to help troubleshoot shutdown problems in Windows XP

http://support.microsoft.com/kb/308029/en-us

See if this helps.

#3 gatetech72

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Posted 05 August 2006 - 04:05 PM

Have you tried to get into safe mode?

if you can get into safe mode try disabling all startup items then reboot. Or you might have to create a new profile .

Also try last known good configuration

#4 Albert Frankenstein

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Posted 05 August 2006 - 04:32 PM

Also, go HERE and follow all of these instructions for removal of Spyfalcon. You may still have remnants.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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