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Random BSOD's / Crashes


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#1 buncieboy343

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Posted 16 April 2016 - 04:34 AM

Hi
I have had loads of problems with this PC involving shut downs and bluescreens, however the last 4 months I have had no issues. However on Monday it started bluescreening on me without writing logs. I have since fixed the issue of it not writing logs. Since then it has bluescreened twice (dumps attached) and it has shutdown (everything freezes, then pc restarts, shows a part of the BIOS on start up, then restarts again like normal) twice. It may be worth noting, if it is going to crash or BSOD this will only happen with in the first 10 minutes of being turned on (no matter what I am doing), after this time it will handle anything and be fine. I have checked all the drivers I can think of, my RAM has passed 42 (with at least 8 at a time) passes of MemTest 86+ with no issues (although this was a while ago), and I have ran chkdsk and SFC scannow, which both had no issues. So can someone please help me locate the cause of this issue and get it fixed?
Thanks for any and all help

buncieboy

Attached Files


Edited by buncieboy343, 16 April 2016 - 04:35 AM.


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#2 usasma

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Posted 16 April 2016 - 07:22 AM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Here's the results of running an analysis of the 2 dumps:

 

I can't tell the status of your Windows Updates, but some of the drivers that Windows may be updating look to be older.
Please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them. 

The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

These are 2 of the most common BSOD's, and they blame the kernel (core) of the OS:

 

ntoskrnl.exe (also seen as ntkrnlpa.exe, ntkrnlmp.exe, or ntkrpamp.exe) is the kernel (core) of the Windows operating system.  It is protected by security features and the Windows System File Checker.  As such, if this file was to blame, you'd be experiencing many more problems other than the occasional BSOD.

In most cases this file is blamed because another file (typically a 3rd party driver) has corrupted the memory space that ntoskrnl.exe considers as it's own.  When this happens, ntoskrnl.exe typically finds unknown data (from the 3rd party driver) in it's memory space.  At this point the OS panics and throws a BSOD to prevent damage to the system.

More info here:  https://en.wikipedia.org/wiki/Ntoskrnl.exe

As such, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.


Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.



Analysis:
The following is for informational purposes only.
**************************Sat Apr 16 04:54:46.421 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041616-21309-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 0 days 0:06:28.638
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+17c )
BugCheck A, {0, 2, 1, fffff80002ed41ac}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ed41ac, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KeWaitForSingleObject+17c
  BIOS Version                  FEh
  BIOS Release Date             10/29/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 16 04:47:32.851 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041616-27097-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 0 days 0:03:43.069
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3a2a1 )
BugCheck 50, {fffff881011c0a24, 8, fffff881011c0a24, 5}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff881011c0a24, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: fffff881011c0a24, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+3a2a1
  BIOS Version                  FEh
  BIOS Release Date             10/29/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Sat Apr 16 04:54:46.421 2016 (UTC - 4:00)**************************
amdiox64.sys              Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys               Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys              Tue Sep 27 10:50:33 2011 (4E81E2B9)
GEARAspiWDM.sys           Thu May  3 15:56:17 2012 (4FA2E2E1)
AODDriver2.sys            Wed Nov 21 02:44:04 2012 (50AC8644)
EtronXHCI.sys             Wed Jul 17 02:23:45 2013 (51E63871)
EtronHub3.sys             Wed Jul 17 02:23:48 2013 (51E63874)
usbfilter.sys             Mon Feb 17 01:23:43 2014 (5301AAEF)
ctxusbm.sys               Thu Aug 14 03:46:47 2014 (53EC6967)
amd_sata.sys              Tue Sep 23 04:26:37 2014 (54212EBD)
amd_xata.sys              Tue Sep 23 04:26:40 2014 (54212EC0)
rzmpos.sys                Tue Dec 30 04:33:12 2014 (54A27158)
HWiNFO64A.SYS             Tue Mar 31 05:51:32 2015 (551A6E24)
HD-Hypervisor-amd64.sys   Tue Jun 16 13:03:26 2015 (558056DE)
rzendpt.sys               Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                 Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzpnk.sys                 Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys               Thu Sep 17 14:42:44 2015 (55FB09A4)
nvhda64v.sys              Mon Sep 21 05:44:17 2015 (55FFD171)
MpFilter.sys              Fri Oct 30 02:29:35 2015 (56330E4F)
nvvad64v.sys              Mon Mar 14 02:27:42 2016 (56E659DE)
NvStreamKms.sys           Fri Mar 18 17:26:05 2016 (56EC726D)
nvlddmkm.sys              Mon Mar 21 21:49:01 2016 (56F0A48D)

 

http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=rzmpos.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=HD-Hypervisor-amd64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 buncieboy343

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Posted 16 April 2016 - 10:20 AM

Hi
I have attached the requested ZIP file.
I have completed all windows updates (all recent and small)
I have removed all AMD related things.
I will run the driver verifier later, when I no longer need to use my PC.

Thanks for the help so far!
buncieboy

Attached Files



#4 usasma

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Posted 17 April 2016 - 05:28 AM

The zip file is empty, please try again, or try the other one that I suggested.

 

You can still use your computer when running Driver Verifier.

Worst case is that it might slow things down (and, if successful, you will get a BSOD).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 buncieboy343

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Posted 19 April 2016 - 02:43 PM

Ok I have attached other way one now.
Sorry about the last one, no idea what happened there, would you like me to re do it or is that not necessary?
I had no crashes for the last couple of days, but today it firstly randomly shutdown and restarted (no windows shutdown, like the cable being pulled out), and then it just simply completely froze about an hour later and wouldn't respond to any input, as well as playing some sort of static loop, so I had to turn it off by the button on the case.
Will start running driver verifier now! 
Thanks for the help
Buncieboy

Attached Files



#6 usasma

usasma

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Posted 21 April 2016 - 04:28 PM

Perfmon shows problems with InterBase XE7 Guardian.

Please uninstall it.

If not needed immediately, please leave it off while we're troubleshooting.

If it is needed immediately, please download a fresh copy of the latest, W7 compatible version to install.

 

No Windows Update hotfixes installed.  Most systems with SP1 have 300-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
 

Only about 5½% free space on your C: drive.  Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance.  Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty).  Low free space can cause BSOD's - but the actual amount depends on the files being used by the system.

The 13 April crash appears to be a manually initiated crash.
Did you do this and was it deliberate?

Maybe caused by the WhoCrashed program?

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.


Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.


If all of this doesn't fix the problem, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for informational purposes only.
**************************Sat Apr 16 04:54:46.421 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041616-21309-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 0 days 0:06:28.638
Probably caused by : ntkrnlmp.exe ( nt!KeWaitForSingleObject+17c )
BugCheck A, {0, 2, 1, fffff80002ed41ac}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ed41ac, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!KeWaitForSingleObject+17c
  BIOS Version                  FEh
  BIOS Release Date             10/29/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 16 04:47:32.851 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041616-27097-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 0 days 0:03:43.069
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3a2a1 )
BugCheck 50, {fffff881011c0a24, 8, fffff881011c0a24, 5}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff881011c0a24, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: fffff881011c0a24, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID:  X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+3a2a1
  BIOS Version                  FEh
  BIOS Release Date             10/29/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 13 19:41:18.007 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041416-28938-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.19160.amd64fre.win7sp1_gdr.160211-0600
System Uptime: 0 days 0:16:19.225
*** WARNING: Unable to verify timestamp for rspCrash64.sys
*** ERROR: Module load completed but symbols could not be loaded for rspCrash64.sys
Probably caused by : rspCrash64.sys ( rspCrash64+108b )
BugCheck DEADDEAD, {0, 0, 195105be, 3c2a58ed}
BugCheck Info: MANUALLY_INITIATED_CRASH1 (deaddead)
Arguments:
Arg1: 0000000000000000
Arg2: 0000000000000000
Arg3: 00000000195105be
Arg4: 000000003c2a58ed
BUGCHECK_STR:  0xDEADDEAD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WhoCrashedEx.e
FAILURE_BUCKET_ID:  X64_0xDEADDEAD_rspCrash64+108b
  BIOS Version                  FEh
  BIOS Release Date             10/29/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             990XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Sat Apr 16 04:54:46.421 2016 (UTC - 4:00)**************************
amdiox64.sys              Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys               Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys              Tue Sep 27 10:50:33 2011 (4E81E2B9)
GEARAspiWDM.sys           Thu May  3 15:56:17 2012 (4FA2E2E1)
AODDriver2.sys            Wed Nov 21 02:44:04 2012 (50AC8644)
EtronXHCI.sys             Wed Jul 17 02:23:45 2013 (51E63871)
EtronHub3.sys             Wed Jul 17 02:23:48 2013 (51E63874)
usbfilter.sys             Mon Feb 17 01:23:43 2014 (5301AAEF)
ctxusbm.sys               Thu Aug 14 03:46:47 2014 (53EC6967)
amd_sata.sys              Tue Sep 23 04:26:37 2014 (54212EBD)
amd_xata.sys              Tue Sep 23 04:26:40 2014 (54212EC0)
rzmpos.sys                Tue Dec 30 04:33:12 2014 (54A27158)
HWiNFO64A.SYS             Tue Mar 31 05:51:32 2015 (551A6E24)
HD-Hypervisor-amd64.sys   Tue Jun 16 13:03:26 2015 (558056DE)
rzendpt.sys               Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                 Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzpnk.sys                 Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys               Thu Sep 17 14:42:44 2015 (55FB09A4)
nvhda64v.sys              Mon Sep 21 05:44:17 2015 (55FFD171)
MpFilter.sys              Fri Oct 30 02:29:35 2015 (56330E4F)
nvvad64v.sys              Mon Mar 14 02:27:42 2016 (56E659DE)
NvStreamKms.sys           Fri Mar 18 17:26:05 2016 (56EC726D)
nvlddmkm.sys              Mon Mar 21 21:49:01 2016 (56F0A48D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 13 19:41:18.007 2016 (UTC - 4:00)**************************
rspCrash64.sys            Mon Nov  5 02:18:46 2012 (50976856)
nvlddmkm.sys              Tue Feb 23 14:58:05 2016 (56CCB9CD)

 

http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=rzmpos.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=HD-Hypervisor-amd64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=rspCrash64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 buncieboy343

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Posted 21 April 2016 - 06:10 PM

Ok,
I will remove inter base as it is not needed.
I have checked my windows updates multiple times and it definitely has all updates installed (except for Windows 10), I don't know why it isn't showing this?
I will clear some more HDD space.
As for the amd driver I could have sworn I removed that, I'll do that again!
Finally I have been and will continue to run driver verifier, and will keep you informed of any updates!
Thanks for all the time, you've been a great help :)
Buncieboy

#8 usasma

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Posted 23 April 2016 - 04:32 PM

Please note that I said Windows Update hotfixes

These are different (in number) than actual Windows Updates.

I get these numbers from the systeminfo.txt report - and the numbers I cite are the numbers that I've observed recently.

DO NOT WORRY ABOUT THE EXACT NUMBER!!!  Only worry about:

- that you have checked for Windows Updates

- that you have installed any that are available

- that you have not received any errors when attempting to download or install updates.

 

Also, Windows Update errors in the WER section of the MSINFO32 report can be due to internet problems (if you're not connected to the internet and it tries to get updates - it'll spit an error even if it's working OK).

 

Have you used the WhoCrashed BSOD maker and caused a BSOD with it?

 

If you've been running Driver Verifier longer than 36 hours, there's probably not going to be a Driver Verifier enabled memory dump.

Please turn it off as it slows the system down, and it may give false results if it does crash after that long of a time.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 buncieboy343

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Posted 23 April 2016 - 04:56 PM

So if I have checked and installed all available windows updates successfully that is ok?

I did use WhoCrashed to cause a BSOD, as before I created this post my PC was not writing dumps when it bluescreened, however that is now fixed.
I have now turned off driver verifier, should I simply wait and see if another crash happens, and let you know when it does?
Once again thank you very much for all the help!



#10 usasma

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Posted 24 April 2016 - 05:23 AM

Yes, as long as Windows Update is working without any problems, then it's safe to assume that you have all the updates.

If you'd like, you can venture over to Sysnative Forums and apply for their Windows Update training - it's very comprehensive and the staff there is the best when it comes to Windows Updates.

 

Yes, now we wait.

In most cases, if you wait a week w/o a BSOD, then it's probably fixed.

Then, if you wait 2 weeks w/o a BSOD, then it's most likely been fixed

 

But that's just a generalization - so we just wait and see.

If the BOSD's return, just zip up and upload the contents of the C:\Windows\Minidump folder.

If you have trouble zipping it, copy it to your Desktop and zip it there.

If a full month elapses (again a generalization) between BSOD's, then I'd like to see another complete set of reports.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 buncieboy343

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Posted 02 May 2016 - 05:53 AM

So yesterday I upgraded to windows 10, installed all the necessary drivers, and today it froze on me after about 2 hours of usage, will wait and see if this happens again.



#12 buncieboy343

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Posted 04 May 2016 - 01:57 PM

Similar thing happened today as above (complete freeze) any ideas?



#13 usasma

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Posted 07 May 2016 - 07:52 AM

Sorry for the delay in responding.  I was out of town, drove back late, went to work, then collapsed when I got home.

 

Let's have a look at these reports (a new set is needed since you updated to W10)

Wait until it freezes, then recovery and then generate these reports:
 

 

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Edited by usasma, 07 May 2016 - 07:53 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 buncieboy343

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Posted 07 May 2016 - 11:07 AM

Temps are normal, even when running high end games and stuff. Next time it freezes I will let you know :D



#15 buncieboy343

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Posted 08 May 2016 - 04:16 AM

Interesting update, so it BSOD'd, but this time it was caused by the AMD sata drivers, which I have just updated. I've attached the stuff you asked for, thanks :D

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