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Incorrect Folder Thumbnails


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34 replies to this topic

#1 ChronoT

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Posted 15 April 2016 - 03:52 AM

In one of the folders on my computer I have lots of sub-folders (more than 100) and the view setting for that folder is "Extra Large Icons". Each of those folders has a designated thumbnail: So in each folder I have an image with the title 'Folder'. All the thumbnails were displaying correctly for months up until today where I created a new folder and deleted a different folder that was no longer desired. Now I'm sitting with folders that are displaying the incorrect thumbnails despite the fact they each have a designated 'Folder' titled image inside. A few of them are jumbled up and it's driving me crazy.

 

- I tried to do an icon cache rebuild using the Disk Cleanup tool and selecting only Thumbnails.
- I even manually deleted the iconcache.db file and restarted the computer.

 

Neither of those have helped.

Can someone please help me?

 

Edited to add:

 

- I've also tried changing the view options in the folder to list. After that I did an icon cache rebuild. After that I restarted. When I went back in I set the view to Extra Large Icons again and I still have the same problem.


Edited by ChronoT, 15 April 2016 - 06:19 AM.


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#2 dc3

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Posted 15 April 2016 - 10:11 AM

Do a System Restore using a restore point dated prior to deleting the file.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 ChronoT

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Posted 15 April 2016 - 03:29 PM

The system restore ended up giving me even more headaches (black screen after startup, no login screen, active mouse cursor, no access to task manager). Other restores failed. It wouldn't let me into safe mode at all. I finally managed to get back into my computer after a long repair scan that brought me back to my latest restore point. But now the thumbnails issue is back.

Unfortunately system restore doesn't seem to be an option for me right now.


Edited by ChronoT, 15 April 2016 - 03:59 PM.


#4 dc3

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Posted 17 April 2016 - 01:04 PM

Just by chance I checked on this topic again.  If you edit a post I will not receive a email notification regarding this topic.

 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 ChronoT

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Posted 19 April 2016 - 08:59 AM

http://speccy.piriform.com/results/kyRdLIjqOXzguzTkrCXcZUL



MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by ****** (administrator) on 19-04-2016 at 15:52:32
Running from "C:\Users\******\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: B85M-HD3 Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details:  The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details:    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
Details:    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

Error: (04/17/2016 07:09:15 PM) (Source: ESENT) (User: )
Description: Windows (3444) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00985.log.

System errors:
=============
Error: (04/17/2016 07:10:02 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:  %%1053

Error: (04/17/2016 07:10:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (04/17/2016 07:09:32 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (04/17/2016 07:09:32 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (04/17/2016 07:08:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GIGABYTE Adjust service to connect.

Error: (04/16/2016 04:33:02 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (04/16/2016 01:10:21 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume TOSHIBA EXT.


Error: (04/16/2016 01:10:21 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume TOSHIBA EXT.

Error: (04/16/2016 02:32:13 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume TOSHIBA EXT.

Error: (04/16/2016 02:32:13 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume TOSHIBA EXT.

Microsoft Office Sessions:
=========================
Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service)(User: )
Description:
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/17/2016 07:09:32 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:    Element not found.  (HRESULT : 0x80070490) (0x80070490)    Search.TripoliIndexer

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:     The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)    Search.JetPropStore

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:     The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)     The catalog is corrupt

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)     4700

Error: (04/17/2016 07:09:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))

Error: (04/17/2016 07:09:15 PM) (Source: ESENT)(User: )
Description: Windows3444Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00985.log-1811

=========================== Installed Programs ============================
3DMark (HKLM\...\{6694A17D-38B0-4FBC-AA10-A683E9295972}) (Version: 1.3.708.0 - Futuremark) Hidden
3DMark (HKLM-x32\...\{4198fd8f-98bd-4240-9b3a-ab2643e532f6}) (Version: 1.3.708.0 - Futuremark)
4K Video Downloader 3.8 (HKLM-x32\...\4K Video Downloader_is1) (Version: 3.8.1.1870 - Open Media LLC)
7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Photoshop CS3 (HKLM-x32\...\Adobe_2ac78060bc5856b0c1cf873bb919b58) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop Lightroom 5.3 64-bit (HKLM\...\{2DD71ACB-552D-402C-9529-7906ACB95C30}) (Version: 5.3.1 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AMD Install Manager (HKLM\...\AMD Catalyst Install Manager) (Version: 5.00 - Advanced Micro Devices, Inc.)
AnyDVD (HKLM-x32\...\AnyDVD) (Version:  - SlySoft)
APP Center (HKLM-x32\...\{F3D47276-0E35-42CF-A677-B45118470E21}) (Version: 1.15.0417 - Gigabyte) Hidden
APP Center (HKLM-x32\...\InstallShield_{F3D47276-0E35-42CF-A677-B45118470E21}) (Version: 1.15.0417 - Gigabyte)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.1.1 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.1 - Audacity Team)
Auto Gordian Knot 2.55 (HKLM-x32\...\AutoGK) (Version: 2.55 - len0x)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.2.2261 - AVAST Software)
AviSynth 2.5 (HKLM-x32\...\AviSynth) (Version:  - )
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bulk Rename Utility 2.7.1.3 (HKLM\...\Bulk Rename Utility_is1) (Version:  - TGRMN Software)
Call of Duty® - World at War™ 1.1 Patch (HKLM-x32\...\InstallShield_{AFAE2B15-89A0-4215-A030-F7B5B478886B}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.2 Patch (HKLM-x32\...\InstallShield_{2BF0AE92-C3BC-4112-9066-1546342B1FAE}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.3 Patch (HKLM-x32\...\InstallShield_{149464D9-B06F-4505-9968-FD1206F67AD3}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.4 Patch (HKLM-x32\...\InstallShield_{9F01A67B-7D67-482F-9D4F-D5980A440FD4}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.5 Patch (HKLM-x32\...\InstallShield_{C3DC2DF5-EFAC-4055-9010-31F7C545DD9E}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.6 Patch (HKLM-x32\...\InstallShield_{064DC64E-7A2F-4FDF-B598-E3C0747BBB9C}) (Version:  - ) Hidden
Call of Duty® - World at War™ 1.7 Patch (HKLM-x32\...\InstallShield_{750C87B8-AF19-4C3C-B791-50D9C83AE572}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.2 Patch (HKLM-x32\...\InstallShield_{E5141379-B2D9-4BBC-BB2A-5805541571DD}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.3 Patch (HKLM-x32\...\InstallShield_{050C1C8E-4A4D-4C2F-B9AE-67E60EE91B7F}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.4 Patch (HKLM-x32\...\InstallShield_{3BD633E0-4BF8-4499-9149-88F0767D449C}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.5 Multiplayer Patch (HKLM-x32\...\InstallShield_{8503C901-85D7-4262-88D2-8D8B2A7B08B8}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.6 Patch (HKLM-x32\...\InstallShield_{8A15B7D9-908A-4EF9-BA84-5AEDE61743EE}) (Version:  - ) Hidden
Call of Duty® 4 - Modern Warfare™ 1.7 Patch (HKLM-x32\...\InstallShield_{931C37FC-594D-43A9-B10F-A2F2B1F03498}) (Version:  - ) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{57F75D04-50DF-DF75-AEF7-3889FD499B69}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{12217A64-3EB7-E89D-6011-874D9E20C75A}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{49429C11-393B-C286-BBFD-D92608DA2D5B}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{59AA411E-2A99-5E09-5054-0BC064B8AF0E}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{7E2F413A-F00F-9594-93C1-399FC2A78B80}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{3DAB607D-36A8-BFD6-C66C-D32C895CFF7F}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{18D21A5A-F64F-F473-0771-40CA23383A43}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{A2E6049D-5D45-ACCB-D342-1403A6969B0A}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{8937C9B9-B633-B232-E1D4-E2B1109A84D3}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{E7BA847A-41FB-EA16-BA6F-604C28351E07}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{B9D2237B-128B-EA3A-E487-07732C928E65}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{4E78BAB0-11D1-2AA8-888F-457C3C3D6122}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{CD61C8E9-1A33-1503-C3CB-31D694CEF1CD}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{97989A01-9EC6-8C8A-BB95-03DB4C4380A9}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{DCA60703-DC9D-3511-FF14-EF0BE6F9F0C7}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{C4F8068D-5FE1-2C11-25D6-2BF70EFCDB4F}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{65E7E7FB-53AD-16B9-BBA9-CF4FAB9521E4}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{9B9EF42A-2062-5C50-0030-6CDD2682C9D4}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{A5AAA3A1-79C9-7869-F870-9705C3714F9E}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{AC126BBD-FE46-A668-2E0F-8C6E0A20D592}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{8270B6CF-A4B8-D73B-7E1D-22ADB6DD34AA}) (Version: 2015.1118.123.2413 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
Color Efex Pro 3.0 Complete (HKLM-x32\...\Color Efex Pro 3.0 Complete) (Version: 3.0 - Nik Software, Inc.)
Corel Shell Extension - 64Bit (HKLM\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF011}) (Version: 14.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Capture (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF012}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Content (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF016}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Draw (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF013}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Filters (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF017}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - FontNav (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF019}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics SUite X4 - ICA (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF010}) (Version: 14.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - IPM (HKLM-x32\...\{9D0798D0-AF6C-4E62-94B1-AEBF1A43E00A}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Lang EN (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF100}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - PP (HKLM-x32\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF014}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - VBA (HKLM-x32\...\{BF439B41-0252-48DE-8B8B-0430CB26A181}) (Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 (HKLM-x32\...\{44A27085-0616-4181-A0C3-81C7ECA17F73}) (Version: 14.2 - Corel Corporation) Hidden
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\_{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version:  - Corel Corporation)
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version: 1.0 - Corel Corporation) Hidden
CorelDRAW® Graphics Suite X4 (HKLM-x32\...\_{7F05E704-30A6-421A-97A7-8EEB1C7FF010}) (Version:  - Corel Corporation)
CPUID HWMonitor 1.28 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
CrystalDiskInfo 6.7.0 (HKLM-x32\...\CrystalDiskInfo_is1) (Version: 6.7.0 - Crystal Dew World)
Dual-Core Optimizer (HKLM-x32\...\{9FD6F1A8-5550-46AF-8509-271DF0E768B5}) (Version: 1.1.4.0169 - AMD)
DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version:  - DVD Shrink)
EasyTune (HKLM-x32\...\{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.00.0002 - GIGABYTE) Hidden
EasyTune (HKLM-x32\...\InstallShield_{7F635314-EE21-4E4B-A68D-69AE70BA0E9B}) (Version: 1.00.0002 - GIGABYTE)
Fast Boot (HKLM-x32\...\{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.00.0000 - GIGABYTE) Hidden
Fast Boot (HKLM-x32\...\InstallShield_{FA8FB4F2-F524-48E1-A06C-45602FBF26CD}) (Version: 1.00.0000 - GIGABYTE)
File Association Helper (HKLM\...\{C168639F-5810-4EC8-B1E8-0251AA8A771C}) (Version: 1.2.225.65451 - WinZip Computing International, LLC)
Firebird SQL Server - MAGIX Edition (HKLM-x32\...\{39AB2E37-1A55-4292-A5D3-971E9F70D0F8}) (Version: 2.1.32.0 - MAGIX AG)
FormatFactory 3.8.0.0 (HKLM-x32\...\FormatFactory) (Version: 3.8.0.0 - Free Time)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 3.7.143.923 - Foxit Software Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.0.3.916 - Foxit Software Inc.)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
GalleryImages (HKLM-x32\...\{3C3AB164-964F-419D-A688-810E728B9D7D}) (Version: 1.00.0000 - Your Company Name) Hidden
GameVox 0.21.2.81 (HKLM-x32\...\{383C7B93-314C-45DC-AB87-C73A92A06938}) (Version: 0.21.2.81 - GameVox LLC) Hidden
GameVox 0.21.2.81 (HKLM-x32\...\{b38263ad-e471-4de6-915f-8d7753573ccc}) (Version: 0.21.2.81 - GameVox LLC)
Google Drive (HKLM-x32\...\{B0F1B758-60D6-41F7-93D9-212A448813FE}) (Version: 1.29.1862.0513 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GSmartControl (HKLM-x32\...\GSmartControl) (Version: 0.8.7 - Alexander Shaduri)
Icecream PDF Split and Merge version 2.16 (HKLM-x32\...\{95DC4DB4-99FB-4FB2-ADBD-97F194EDEB4D}_is1) (Version: 2.16 - Icecream Apps)
Icecream Screen Recorder version 3.0 (HKLM-x32\...\{7ADEC622-3230-4C9A-9DCE-9BD462B74095}_is1) (Version: 3.0 - Icecream Apps)
Intel® Chipset Device Software (HKLM-x32\...\{d370215a-d003-43ae-a3b6-1028af64d5a1}) (Version: 10.0.20 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3907 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.34 - Intel Corporation)
IrfanView 64 (remove only) (HKLM\...\IrfanView64) (Version: 4.42 - Irfan Skiljan)
Java 8 Update 77 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218077F0}) (Version: 8.0.770.3 - Oracle Corporation)
LanOptimizer (HKLM-x32\...\{B416A23D-C2BD-4956-8BAE-5C3BAFF1AC1E}) (Version: 1.00.0000 - Realtek)
MAGIX Movie Edit Pro 2014 Premium (HKLM\...\{72510287-CB56-494C-A719-683B051F76EC}) (Version: 13.0.0.30 - MAGIX AG) Hidden
MAGIX Movie Edit Pro 2014 Premium (HKLM-x32\...\MX.{72510287-CB56-494C-A719-683B051F76EC}) (Version: 13.0.0.30 - MAGIX AG)
MAGIX Speed burnR (MSI) (HKLM\...\{056913A2-B256-4C31-8884-8AB78AF764F4}) (Version: 7.0.1.27 - MAGIX AG) Hidden
MAGIX Speed burnR (MSI) (HKLM-x32\...\MAGIX_{056913A2-B256-4C31-8884-8AB78AF764F4}) (Version: 7.0.1.27 - MAGIX AG)
MAGIX Video deluxe 2014 Premium Update (HKLM\...\{2EC3F0A7-C79D-4228-84AF-CA0E12389D97}) (Version: 13.0.5.4 - MAGIX AG) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
MKVToolNix 7.3.0 (64bit) (HKLM-x32\...\MKVToolNix) (Version: 7.3.0 - Moritz Bunkus)
Mozilla Firefox 45.0.2 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 45.0.2 (x86 en-GB)) (Version: 45.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.2.5941 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NVIDIA PhysX v8.10.29 (HKLM-x32\...\{D56B0E27-4A3E-46C9-B5C1-D93D580C099C}) (Version: 8.10.29 - NVIDIA Corporation)
OC Button (HKLM-x32\...\{E27E691E-6D86-4BC3-A5AC-E14CFD43CFAD}) (Version: 1.00.0000 - GIGABYTE) Hidden
OC Button (HKLM-x32\...\InstallShield_{E27E691E-6D86-4BC3-A5AC-E14CFD43CFAD}) (Version: 1.00.0000 - GIGABYTE)
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Razer Surround (HKLM-x32\...\Razer Surround) (Version: 1.05.18 - Razer Inc.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.21.27599 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.82.317.2014 - Realtek)
Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 2.0.2.7 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7541 - Realtek Semiconductor Corp.)
RogueKiller version 10 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 10 - Adlice Software)
SafeZone Stable 1.48.2066.98 (HKLM-x32\...\SafeZone 1.48.2066.98) (Version: 1.48.2066.98 - Avast Software) Hidden
SeaTools for Windows 1.4.0.2 (HKLM-x32\...\SeaTools for Windows) (Version: 1.4.0.2 - Seagate Technology)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SIV (HKLM-x32\...\{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.00.0000 - GIGABYTE) Hidden
SIV (HKLM-x32\...\InstallShield_{AAA057C3-10DC-4EB9-A3D6-8208C1BB7411}) (Version: 1.00.0000 - GIGABYTE)
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.109 - Skype Technologies S.A.)
SlimDX Runtime .NET 2.0 (January 2012) (HKLM-x32\...\{014A2868-BE56-4888-A16C-693989B8F153}) (Version: 2.0.13.43 - SlimDX Group)
SP2GalleryImages (HKLM-x32\...\{41DF6AB7-4F89-478D-8501-D81A7A975D35}) (Version: 1.00.0000 - Your Company Name) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
System Requirements Lab (HKLM-x32\...\{F89CDED6-B1F1-489F-BA44-698BF6A737C2}) (Version: 6.1.6.0 - Husdawg, LLC)
UltraISO Premium V9.61 (HKLM-x32\...\UltraISO_is1) (Version:  - )
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VobSub v2.23 (Remove Only) (HKLM-x32\...\VobSub) (Version:  - )
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
XviD MPEG4 Video Codec (remove only) (HKLM-x32\...\XviD MPEG4 Video Codec) (Version:  - )

========================= Memory info: ===================================
Percentage of memory in use: 27%
Total physical RAM: 8088.89 MB
Available physical RAM: 5844.3 MB
Total Virtual: 16279.08 MB
Available Virtual: 13760.5 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:135.27 GB) NTFS

========================= Users: ========================================
User accounts for \\GRAPHICS_PC

Administrator            ******                   Guest                    

========================= Minidump Files ==================================
No minidump file found


**** End of log ****


Edited by hamluis, 19 April 2016 - 10:41 AM.


#6 dc3

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Posted 19 April 2016 - 09:53 AM

You did not run the Speccy in the manner that was requested.  This resulted in a large gap of information that is needed.  Please redo the Speccy following the instructions I provided.

 

 
Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished and if intergrity issues are found (corrupt files that couldn't be repaired), please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then copy and paste the following in the Search programs and files box.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
 
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of this tutorial.
 
This log may be very large, if you have problems posting it try breaking it into smaller parts.  When you copy these parts you will highlight the section you are going to copy.  If you leave that section highlighted it will give you a quick reference for where you left off.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 ChronoT

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Posted 19 April 2016 - 10:23 AM

I don't understand. I thought I followed the Speccy instructions. I've pasted the link below:

http://speccy.piriform.com/results/fvscZ2RjnH0yvEPmp2UEwYU

I will post the System File Checker results shortly after I've done that step.



#8 dc3

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Posted 19 April 2016 - 10:31 AM

This is the Speccy from my computer.  See the difference?

 

http://speccy.piriform.com/results/fbZ5BFvmb50Eibce5nO10vy

 

You will notice the large difference in the amount of information.


Edited by dc3, 19 April 2016 - 10:33 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 ChronoT

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Posted 19 April 2016 - 10:38 AM

I do see the difference but I don't understand what I'm doing wrong. I followed that process step by step and that's the information that shows up for me. I will uninstall and reinstall Speccy and try again.

As for the System File Checker, it did not find any integrity violations.



#10 ChronoT

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Posted 19 April 2016 - 10:45 AM

I reinstalled Speccy and followed the same steps and once again it simply shows "The operation completed successfully." under Operating System.



#11 hedgeley

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Posted 19 April 2016 - 11:13 AM

Hi ChronoT,

 

Have a look at this link to see if it sheds any light on your speccy problem

 

http://forum.piriform.com/index.php?showtopic=44050

 

Good luck

 

Hedge



#12 ChronoT

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Posted 19 April 2016 - 11:20 AM

Thanks, Hedge. I'll have a look now.



#13 dc3

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Posted 19 April 2016 - 11:37 AM

If you have had some experience with editing the registry you might try the solution in hedgeley's link.

 

If you are not familiar with editing the registry you need to be aware that if mistakes are made during the edit it can render your computer inoperable.

 

If you wish to attempt this I would suggest backing up the registry first.

 

To backup the registry please download and install Tweaking.com Registry Backup.
 
Play the video below for operating instructions.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 ChronoT

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Posted 19 April 2016 - 11:38 AM

Thanks Hedge, that worked! Now Speccy is working too.



#15 ChronoT

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Posted 19 April 2016 - 11:40 AM

http://speccy.piriform.com/results/0OERUzeJAftv8DtCWkdbHFV






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