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I think my laptops been compromised


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8 replies to this topic

#1 barleybob

barleybob

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Posted 14 April 2016 - 11:09 PM

Hello first time here im not sure if im infected but have had trouble installing updates and validating windows i ran farbars tool and it points to registry keys that have no file and require attention i have deleted those keys but they just re-appear i wonder if  someone could look at the logs and advise me

                                        thanks Graeme

Attached Files


Edited by barleybob, 14 April 2016 - 11:11 PM.


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#2 nasdaq

nasdaq

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Posted 15 April 2016 - 07:28 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start


CreateRestorePoint:
EmptyTemp:
CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
GroupPolicy: Restriction - Chrome <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
SearchScopes: HKLM-x32 -> DefaultScope value is missing
CHR Extension: (Google Wallet) - C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-02-24]
CHR HKLM-x32\...\Chrome\Extension: [aeihoglbpfedbnjbinigheaelfnlhlni] - C:\Program Files (x86)\MediaViewerV1\MediaViewerV1alpha1308\ch\MediaViewerV1alpha1308.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [kboiegcaohjmgmjeggcopjchdhhckcco] - C:\Program Files (x86)\MediaViewV1\MediaViewV1alpha2725\ch\MediaViewV1alpha2725.crx <not found>
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
Task: {08A6299E-8A44-47A8-9D7C-313682FB4E91} - \Dealply -> No File <==== ATTENTION
Task: {663C93C7-FE21-4FDF-9372-6E179708B112} - System32\Tasks\Ongoing package check => C:\Users\pc\AppData\Roaming\VOPackage\VOPackage.exe
Task: {6D8BBCBB-8D0D-4773-9F25-65E9DA392CE7} - \APSnotifierCA -> No File <==== ATTENTION
Task: {70D9070A-8DF8-4CB9-9FA1-6A7E45CB2323} - \fiv en-enabler -> No File <==== ATTENTION
Task: {7227A909-7CA9-4288-ABC3-8E7D61B5C349} - \fiv en-firefoxinstaller -> No File <==== ATTENTION
Task: {BA0247B6-64B3-40D1-BB26-0AFD0680F3C7} - \DriverUpdate Startup -> No File <==== ATTENTION
Task: {C26B2670-CCFA-4A78-8655-109B7CF6935A} - \fiv en-codedownloader -> No File <==== ATTENTION
Task: {CED82F69-F228-4114-8619-996B1FE94084} - \AmiUpdXp -> No File <==== ATTENTION
C:\Users\pc\AppData\Roaming\VOPackage
C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Please post the logs and let me know what problem perists.

#3 barleybob

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Posted 16 April 2016 - 05:29 PM

Thanks Nasdaq for helping me sorry for late response wasnt expecting help for at least 5 days i already had Malwarebytes and Adwcleaner installed

forgive me but i cant see options on posting logs probably something simple but i uploaded them to Filedropper

http://www.filedropper.com/logs_2



#4 nasdaq

nasdaq

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Posted 17 April 2016 - 07:39 AM

Sorry I'm not subscribed to that download site.

Just paste the contents of the files in your next reply.

#5 barleybob

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Posted 17 April 2016 - 12:38 PM

 Ok dont know if im doing this right

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 16/04/2016
Scan Time: 13:21
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.04.16.02
Rootkit Database: v2016.04.09.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: pc

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 354120
Time Elapsed: 18 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 11
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{103DC764-5418-4FCD-B8AD-94EC6B99B063}, Quarantined, [820048679aff0630207562bd18ec5fa1],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{19139B9A-46F0-4D33-B27C-25F5EC3C3E7B}, Quarantined, [681a713e36634fe7395cc25de420b24e],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{35BD9A11-900D-432A-81A0-689B888CAABA}, Quarantined, [483a99166138ab8b8d07e73807fd946c],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{3C7EA9BC-07DC-4797-BE14-CB22A45908B8}, Quarantined, [c7bb4f603960a096880b4cd339cbd52b],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{7BD35014-7259-4143-BFFC-4320DA421CD5}, Quarantined, [ee947f3076239b9bf3a14dd220e4cb35],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{83095B75-C684-4DA2-A157-4030A5CFCD7F}, Quarantined, [8ef46f402f6a91a5fa9ba47b9c6823dd],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{8831B0F7-40AD-44AF-AC1C-B91CA19F82F4}, Quarantined, [c3bff3bc613804322f66a877877d34cc],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{C1CC1880-EC60-48B3-92F5-6B144185D0A5}, Quarantined, [7f03812e7a1f3ef8aaeb40dfb74dac54],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{D2C1D0DF-E2A3-4AD0-845E-A6BE8B8985CF}, Quarantined, [20628b245e3b4ee8eca8100ffe0611ef],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{E2A4FE37-F89B-4A99-9941-56D151FCD7B0}, Quarantined, [037fb5fad9c051e5a8ece63945bf4fb1],
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{EB73AFE0-CE2B-4226-B04C-CCDD8B426188}, Quarantined, [6c16af00dfba181ed3c1d24dda2ac53b],

Registry Values: 11
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{103dc764-5418-4fcd-b8ad-94ec6b99b063}|AppName, fiv en-codedownloader.exe, Quarantined, [820048679aff0630207562bd18ec5fa1]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{19139B9A-46F0-4D33-B27C-25F5EC3C3E7B}|AppName, fiv en-enabler.exe-codedownloader.exe, Quarantined, [681a713e36634fe7395cc25de420b24e]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{35BD9A11-900D-432A-81A0-689B888CAABA}|AppName, fiv en-enabler.exe-buttonutil.exe, Quarantined, [483a99166138ab8b8d07e73807fd946c]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{3c7ea9bc-07dc-4797-be14-cb22a45908b8}|AppName, fiv en-bg.exe, Quarantined, [c7bb4f603960a096880b4cd339cbd52b]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{7BD35014-7259-4143-BFFC-4320DA421CD5}|AppName, fiv en-enabler.exe-buttonutil.exe, Quarantined, [ee947f3076239b9bf3a14dd220e4cb35]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{83095B75-C684-4DA2-A157-4030A5CFCD7F}|AppName, fiv en-enabler.exe-codedownloader.exe, Quarantined, [8ef46f402f6a91a5fa9ba47b9c6823dd]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{8831B0F7-40AD-44AF-AC1C-B91CA19F82F4}|AppName, fiv en-enabler.exe-codedownloader.exe, Quarantined, [c3bff3bc613804322f66a877877d34cc]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{C1CC1880-EC60-48B3-92F5-6B144185D0A5}|AppName, fiv en-enabler.exe-codedownloader.exe, Quarantined, [7f03812e7a1f3ef8aaeb40dfb74dac54]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{D2C1D0DF-E2A3-4AD0-845E-A6BE8B8985CF}|AppName, fiv en-enabler.exe-buttonutil.exe, Quarantined, [20628b245e3b4ee8eca8100ffe0611ef]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{E2A4FE37-F89B-4A99-9941-56D151FCD7B0}|AppName, fiv en-enabler.exe-buttonutil.exe, Quarantined, [037fb5fad9c051e5a8ece63945bf4fb1]
PUP.Optional.CrossRider, HKU\S-1-5-21-3518170916-4175138910-237300894-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{EB73AFE0-CE2B-4226-B04C-CCDD8B426188}|AppName, fiv en-enabler.exe-buttonutil.exe, Quarantined, [6c16af00dfba181ed3c1d24dda2ac53b]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

# AdwCleaner v5.111 - Logfile created 16/04/2016 at 17:27:01
# Updated 14/04/2016 by Xplode
# Database : 2016-04-15.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (X64)
# Username : pc - PC-PC
# Running from : C:\Users\pc\Downloads\adwcleaner_5.111.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****

[-] Service Deleted : swdumon

***** [ Folders ] *****

[-] Folder Deleted : C:\Users\pc\AppData\Local\slimware utilities inc
[-] Folder Deleted : C:\Users\Public\Documents\Downloaded Installers

***** [ Files ] *****

[-] File Deleted : C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\databases\chrome-extension_klibnahbojhkanfgaglnlalfkgpcppfi_0
[-] File Deleted : C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\klibnahbojhkanfgaglnlalfkgpcppfi
[-] File Deleted : C:\Windows\SysNative\drivers\swdumon.sys

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{425E7597-03A2-338D-B72A-0E51FFE77A7E}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{915BB7D5-082E-3B91-B1E0-45B5FDE01F24}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{2009AF2F-5786-3067-8799-B97F7832FDD6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Record\{FB2E65F4-5687-33EF-9BBF-4E3C9C98D3B9}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7BC34A1-BA86-11CF-84B1-CBC2DA68BF6C}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{58124A0B-DC32-4180-9BFF-E0E21AE34026}]
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{977AE9CC-AF83-45E8-9E03-E2798216E2D5}]
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}]
[-] Key Deleted : HKCU\Software\SlimWare Utilities Inc
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C098337DB065A49B665D4EA7F16D1C
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\75FF6D97AF9FC004A9521D4B83FA6321
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A71991503412AEB42838B02C5ED9F9CD
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CB13D869D7D092348847B7481BB59E27
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F2E0D3DD9E5E4B74CA43BCE77815E287
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F7652513C62FF63448CFF05163719DB7
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\18C9E3869A16248439FE3FF9EB02207A
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5D8011310B2622942868A458964FFDC5
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6C63F7979DCC2154CB9591969A5CB89D
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6DD31E6C1A73B334383DF186676F4D20
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AB3204F747B20694B8D49EF92D8DC94B
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C81E33A400B6F814E90C7A3354E2A3A5
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EDBF68C5F16790341B7C6FD7C7F8E4FC
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FFA531D0F3A71504DA7AC6A11CE33739
[-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3038A20B9089EC34D8F74220191FAB30

***** [ Web browsers ] *****


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [5153 bytes] - [16/04/2016 17:27:01]
C:\AdwCleaner\AdwCleaner[R0].txt - [31366 bytes] - [25/06/2014 00:27:08]
C:\AdwCleaner\AdwCleaner[R1].txt - [1355 bytes] - [01/07/2014 16:47:43]
C:\AdwCleaner\AdwCleaner[R2].txt - [1130 bytes] - [11/04/2016 19:37:43]
C:\AdwCleaner\AdwCleaner[R3].txt - [1365 bytes] - [13/04/2016 23:26:35]
C:\AdwCleaner\AdwCleaner[R4].txt - [1372 bytes] - [15/04/2016 11:27:50]
C:\AdwCleaner\AdwCleaner[R5].txt - [1493 bytes] - [16/04/2016 13:44:02]
C:\AdwCleaner\AdwCleaner[S0].txt - [26976 bytes] - [25/06/2014 00:27:44]
C:\AdwCleaner\AdwCleaner[S1].txt - [7375 bytes] - [01/07/2014 16:48:40]
C:\AdwCleaner\AdwCleaner[S2].txt - [1179 bytes] - [11/04/2016 19:38:40]
C:\AdwCleaner\AdwCleaner[S3].txt - [1415 bytes] - [13/04/2016 23:28:04]
C:\AdwCleaner\AdwCleaner[S4].txt - [1421 bytes] - [15/04/2016 11:29:07]
C:\AdwCleaner\AdwCleaner[S5].txt - [1541 bytes] - [16/04/2016 13:44:52]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [6104 bytes] ##########
 



#6 nasdaq

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Posted 17 April 2016 - 12:56 PM

You did well.

How is the computer running now?

#7 barleybob

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Posted 17 April 2016 - 03:42 PM

Thanks nasdaq laptop running fine could you tell me what app caused this problem in the first place

its my brother in laws computer and i see he has utorrent installed was wondering if it was that will make a small

donation when i get paid towards your fighting fund against Iobit in which i wish you every success i think its terrible

to be penalized for freedom of speech

                                                           thank you again Graeme



#8 nasdaq

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Posted 18 April 2016 - 07:05 AM

The fix was just a cleanup of PUP (Potentially Unwanted Program) installed without your consent.

The worst being VO Package
http://www.shouldiremoveit.com/VO-Package-107187-program.aspx

utorrent is not the problem. It's what is being downloaded and installed.

===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#9 nasdaq

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Posted 24 April 2016 - 08:05 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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