I'm currently using an ASUS notebook model X550ZA. As of two days ago, out of the blue, its battery seems to have stopped working.
I noticed that the battery icon in windows was empty, and when moused over, reads '0%, plugged in, not charging'. The battery LED is completely off. My first thought was, fantastic, I probably need a new battery--and that's when I realized that I completely overlooked how this model of laptop has a sealed battery.
I started looking for solutions. Several suggested doing a full reset, which I couldn't do, as I cannot remove the battery for it--not to mention that the moment that I unplug my laptop, it dies. I tried several variations of it without removing the battery, but to no avail. The best i've gotten out of this is the LED blinking amber/staying solid amber for maybe a minute.
I saw solutions suggesting uninstalling/reinstalling the ACPI drivers, and tried that. Nothing.
I have not messed with updating BIOS yet - I tried to flash it, but it straight-up said I couldn't. I'm not a computer whiz here, and when it's telling me no, i'm not gonna poke at it more.
I have gone into the battery power settings, nothing there that could potentially screw things up.
At one point earlier today, I booted up my computer to discover that it said the battery was at 97% power, plugged in, not charging. Upon unplugging it, it died immediately. When I attempted to do a reset, the battery LED would light up amber, switch to green briefly, back to amber--and then go out again.
At this current point in time, it's blinking amber about once a minute. When it does, the computer recognizes it as '0%, plugged in, charging'... Until it goes out again.
I installed HWmonitor and took a look at how my battery's doing: it's putting out upwards of 16v, but the wear is at 92%, which... Undoubtedly can't be good.
Also, my AC adapter, while it's currently powering my laptop just fine, has exposed wires on each end. I've ordered a new one both because I need it regardless, and because i'm desperately hopeful that maybe, just maybe, that's the problem.
I know most likely I need to get the battery replaced, but am trying to avoid it, since this is my main work computer and sending it in to have someone deal with the sealed battery would be a huge inconvenience. I just figured i'd get some second opinions/suggestions before I do anything else.