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Think I might need a check up on this log


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5 replies to this topic

#1 Mamede_Araujo

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Posted 14 April 2016 - 08:22 PM

Hi there.
Last Feb I had my PC, running on Windows Vista 32, infected with the Pocyx.F!plock trojan virus. It was detected and put into quarantine by the MS security essentials. As required I deleted it and it re appeared, detected and put into quarantine again. It was also deleted. 
Since then the system hasn't detected the virus again but the it is experiencing some strange symptoms, such as I'm not able to run the windows updates because after the system is restarted only a black screen with cursor shows up. It only recovers after I go back to the previous restore point. 
Even the MS security essentials updates do not happen easily. It shows message abouth connectivity probles although I can brose normally. The Security essentials, after the system restarts, is updated anyway.
Last symptom I notice is a sort of system slow down. It freezes regulary and today it happened a sudden shut down.
I ran the latest Combofix and wanted anyone of you, experts, to analyze the attached report and see if there is anything that might suggest there still a bug. This as the latest attempt to avoid a time consumming system formatting.
Thanks a lot,
Mauricio

Attached Files



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#2 nasdaq

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Posted 15 April 2016 - 07:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.

#3 nasdaq

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Posted 21 April 2016 - 07:31 AM

Are you still with me?

#4 Mamede_Araujo

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Posted 25 April 2016 - 01:33 PM

Yes. I took a little while to do the examinations but here are the logs. 

Thanks a lot.

Attached Files



#5 nasdaq

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Posted 26 April 2016 - 08:36 AM

Hi,

Please run the AdwCleaner tool and delete everything that was found in your last scan.

===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restrição <======= ATENÇÃO
HKU\S-1-5-21-1313201461-1658363021-2589701348-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restrição <======= ATENÇÃO
CHR Extension: (Yahoo Web) -  [2016-01-31]
CHR Extension: (Bing) - C:\Users\Mauricio\AppData\Local\Google\Chrome\User Data\Default\Extensions\fcfenmboojpjinhpgggodefccipikbpd [2015-07-03]
CHR Extension: (Pagamentos da Chrome Web Store) - C:\Users\Mauricio\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-04]
"Warsaw Technology" => serviço foi desbloqueado. <===== ATENÇÃO
R4 WinDivert1.1; C:\Program Files\Diebold\Warsaw\WinDivert32.sys [31448 2015-07-07] (Basil)
S3 Andbus; system32\DRIVERS\lgandbus.sys [X]
S3 AndDiag; system32\DRIVERS\lganddiag.sys [X]
S3 AndGps; system32\DRIVERS\lgandgps.sys [X]
S3 ANDModem; system32\DRIVERS\lgandmodem.sys [X]
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X]
S3 catchme; \??\C:\Users\Mauricio\AppData\Local\Temp\catchme.sys [X]
S0 gbpddreg; system32\drivers\gbpddreg32.sys [X]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
S3 usbbus; system32\DRIVERS\lgusbbus.sys [X]
C:\Users\Mauricio\AppData\Local\Google\Chrome\User Data\Default\Extensions\acjpdakpjonkfmggcmanlhdakfkhloii
C:\Users\Mauricio\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda
C:\Program Files\Diebold\Warsaw\WinDivert32.sys
AlternateDataStreams: C:\Program Files\GbPlugin:IncompleteStartProcessProtection.cnt [8]
AlternateDataStreams: C:\Program Files\GbPlug

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

If still present after the update you can remove the old version(s) of Java via the Control Panel > Programs and Features applet.
Java 8 Update 40 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)

Please let me know what problem persists with this computer.

#6 nasdaq

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Posted 02 May 2016 - 06:44 AM

Are you still with me?




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