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Won't Connect To Internet, But It Will In Safe Mode


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#1 spasm attack

spasm attack

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Posted 04 August 2006 - 07:26 PM

About a week ago, my computer became infected with the Spyware Quake virus/spyware. I have since then removed it by following a tutorial that instructed me to use a couple of programs called RougeScanFix and SmitRem. They seem to have worked, because I no longer get phony spyware alerts from my taskbar. The only problem is that I can't connect to the internet, either with a browser or any other kind of application that connects, unless if I'm in safe mode with networking (which I'm using right now). I sent whoever made that malware an angry message through the technical support for that phony spyware remover. The next day, I could not connect to the internet, does the programmer for this thing have that much power once I am infected? It happened literally over night. I could connect to the internet while I was infected with the malware, and I sent the message and turned it off for the rest of the day, and the next time I turned my computer on, it says server not found, but ocasionaly it says invalid syntax or something like that. Since I have no problems in safe mode, I assume that there is an uninvited file blocking my connections. There are no other noticable problems, the tutorial I followed worked very well. Anyone have any suggestions or is anyone else experiencing this problem? I really don't feel like re-imaging my computer...

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#2 quietman7

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Posted 05 August 2006 - 05:16 AM

Hello spasm attack

In order to have a deeper look as to what's going on with your system we need to create a hijackthis log. This will help us to identify and remove any malware files that may be responsible for your problems.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modification you make may complicate the malware removal process and could adversely affect your system..

Edited by quietman7, 05 August 2006 - 05:17 AM.

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