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Unidentified network, no internet access


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#1 DarkPoisons

DarkPoisons

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Posted 14 April 2016 - 03:28 AM

My laptop has been acting odd for a couple weeks by slowing down a lot, a black screen after restart that doesn't load the desktop, things like that. I thought the problem was Avast so I uninstalled it and it worked for a little while. Earlier tonight my printer waswasnworking and I found Avast firewall. I deleted it and the printer worked. After a restart because the laptop froze, this occurred. I have tried many things that I found suggested to fix this and nothing worked. I still have internet, I'm connected on my 2 phones and my tablet that I am using to post this. Any help would be appreciated.


Edited by hamluis, 14 April 2016 - 07:35 AM.


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#2 hamluis

hamluis

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Posted 14 April 2016 - 07:36 AM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 DarkPoisons

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Posted 14 April 2016 - 08:44 PM

MiniToolBox by Farbar Version: 07-02-2016 01
Ran by User (administrator) on 14-04-2016 at 21:50:35
Running from "C:\Users\User\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Model: Latitude E6400 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/14/2016 09:43:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 08:00:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:58:46 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:47:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:35:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:09:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 02:32:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (04/14/2016 09:44:06 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%0

Error: (04/14/2016 09:44:06 PM) (Source: Service Control Manager) (User: )
Description: The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error:
%%0

Error: (04/14/2016 09:44:06 PM) (Source: DCOM) (User: )
Description: 1068upnphost{204810B9-73B2-11D4-BF42-00B0D0118B56}

Error: (04/14/2016 09:44:05 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (04/14/2016 09:42:00 PM) (Source: NetBT) (User: )
Description: Initialization failed because the transport refused to open initial addresses.

Error: (04/14/2016 09:42:00 PM) (Source: NetBT) (User: )
Description: Initialization failed because the transport refused to open initial addresses.

Error: (04/14/2016 09:41:59 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876

Error: (04/14/2016 09:41:59 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876

Error: (04/14/2016 09:41:59 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876

Error: (04/14/2016 09:41:59 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service terminated with the following error:
%%13876


Microsoft Office Sessions:
=========================
Error: (04/14/2016 09:43:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 08:00:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:58:46 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:47:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:35:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 03:09:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 02:32:14 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service)(User: )
Description:
Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)

Error: (04/14/2016 02:31:23 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)


=========================== Installed Programs ============================

Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Advertising Center (HKLM-x32\...\{B2EC4A38-B545-4A00-8214-13FE0E915E6D}) (Version: 0.0.0.2 - Nero AG) Hidden
Animation Shop 3 (HKLM-x32\...\{4B2B78EC-5111-4C0E-A955-0D84BBA49740}) (Version: 3.0.1.0000 - Jasc Software Inc)
Babyz (HKLM-x32\...\Babyz) (Version: - )
BioAPI Framework (HKLM\...\{AF7E4468-E364-4991-BC2A-6E8293E1055B}) (Version: 1.0.1 - Dell Inc.) Hidden
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.5.41866 - BitTorrent Inc.)
Broadcom USH Host Components 64 (HKLM\...\{ECD1A5BA-0023-4558-A006-8F27487E1D5D}) (Version: 1.7.208.6 - Broadcom Corporation) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
DAEMON Tools Pro (HKLM-x32\...\DAEMON Tools Pro) (Version: 5.2.0.0348 - DT Soft Ltd)
Dell Security Device Driver Pack (HKLM-x32\...\{FF1DDCF4-3A28-4F7F-96D8-E3F4BD1C1702}) (Version: 1.02.35 - Dell Inc.)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.108 - ALPS ELECTRIC CO., LTD.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)
Dogz (remove only) (HKLM-x32\...\Dogz) (Version: - )
Fishdom H2O Hidden Odyssey 1.00 (HKLM-x32\...\Fishdom H2O Hidden Odyssey 1.00) (Version: - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.115 - Google Inc.) Hidden
HP Deskjet 2540 series Basic Device Software (HKLM\...\{6A79CD11-0C1C-4E24-A8C6-46A02F680346}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 2540 series Help (HKLM-x32\...\{4539575D-C09D-4E71-B207-0F2D6BD74DA2}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKCU\...\HP Photo Creations) (Version: 1.0.0.20332 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
IBM ViaVoice Command and Control Runtime 5.3 (HKLM-x32\...\DeleteProdRunControl_US) (Version: - )
IBM ViaVoice Outloud Runtime - US English (HKLM-x32\...\VV_Outloud_En_US) (Version: - )
ImagXpress (HKLM-x32\...\{A8F2089B-1F79-4BF6-B385-A2C2B0B9A74D}) (Version: 7.0.74.0 - Nero AG) Hidden
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2869 - Intel Corporation)
Intel® Management Engine Interface (HKLM\...\HECI) (Version: - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version: - Intel Corporation)
Jasc Paint Shop Pro 8 (HKLM-x32\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.00.0000 - Jasc Software Inc)
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
LNZ Pro (HKLM-x32\...\LNZ Pro_is1) (Version: - Sherlock Software)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Menu Templates - Starter Kit (HKLM-x32\...\{B78120A0-CF84-4366-A393-4D0A59BC546C}) (Version: 9.6.0.0 - Nero AG) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
mIRC (HKLM-x32\...\mIRC) (Version: 6.2 - mIRC Co. Ltd.)
Movie Templates - Starter Kit (HKLM-x32\...\{E498385E-1C51-459A-B45F-1721E37AA1A0}) (Version: 9.6.0.0 - Nero AG) Hidden
Nero 7 Essentials (HKLM-x32\...\{70E0C991-2618-4FBB-941F-2C549EA81033}) (Version: 7.02.6194 - Nero AG)
Nero 9 Essentials (HKLM-x32\...\{40c6a9cc-2284-4878-b873-38f649fb0529}) (Version: - Nero AG)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.61.39 - NVIDIA Corporation)
NVIDIA nView Desktop Manager (HKLM\...\NVIDIA nView Desktop Manager) (Version: 6.14.10.12154 - NVIDIA Corporation)
Petz 4 (HKLM-x32\...\Petz 4) (Version: - )
PetzA 2.2.5 (HKLM-x32\...\PetzA_is1) (Version: - Sherlock Software)
PowerDVD (HKLM-x32\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 7.0.2414.0 - CyberLink Corporation)
Product Improvement Study for HP Deskjet 2540 series (HKLM\...\{DF34643B-A745-430C-B27B-A48F853C81E4}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
Revo Uninstaller Pro 3.1.5 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.5 - VS Revo Group, Ltd.)
RICOH Media Driver ver.2.07.01.01 (HKLM-x32\...\{2B818257-E6C7-4841-8C29-C5C9A982BCE5}) (Version: 2.07.01.01 - RICOH)
SafeZone Stable 1.48.2066.44 (HKLM-x32\...\SafeZone 1.48.2066.44) (Version: 1.48.2066.44 - Avast Software) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.2 - VideoLAN)
Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5) (HKLM\...\9D57DE505B6D8C710EF3B74BE638DBB936EED8A3) (Version: 01/07/2008 1.0.1.5 - Dell Inc.)
WinZip 15.0 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BE}) (Version: 15.0.9302 - WinZip Computing, S.L. )

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 4047.9 MB
Available physical RAM: 3120.79 MB
Total Virtual: 8093.98 MB
Available Virtual: 7099.88 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:148.85 GB) (Free:117.79 GB) NTFS
2 Drive d: (061128_1708) (CDROM) (Total:0.33 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\USER-PC

Administrator Guest User


**** End of log ****

When I tried to do what you asked for speccy it gave me an error box that said "the server name or addresscould not be resolved."

Edited by DarkPoisons, 14 April 2016 - 08:58 PM.





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