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boot- cannot load windows -partition/drives - blown up

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#1 jerry101010


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Posted 13 April 2016 - 11:30 AM

brief summary windows 7 to windows 10 upgrade completed about 6 months ago; 2 days ago could not load windows 10, initially thought disk failure- hp doctor and initial boot revealed smart error- however, drives are messed up- changed and reassigned different letters - windows cant be found,


H P Pavilion elite HPE 170t

1 TB hard drive 8 gigs RAM-

added additional 2 TB drive

also one HP pocket drive – 600 gigs

use for pro- avg antivirus/ comodo firewall, also malware-bytes, super anti-spyware


using downloaded Windows 10 install recovery media on thumb drive

boots up, identifies the first drives as ST 31000 52 8 AS

2nd drive as Hitachi (one I added)

3rd drive as DVD

4th drive is none

there is a hard drive failure warning for the ST 3100  (smart)

prompts for F 10 configuration or F2 to to continue


goes to automatic repair, diagnosing, states that it did not start correctly, and gives you the option to go to advanced options in which you can continue, troubleshoot, or turn off


if you try to reset the PC you get the message: the drive is locked

if you try system restore you get the message: no restore points

if you try system image recovery it finds the most recent system image  and identifies its location as new volume D:, then prompt you to create a recovery disk when you try to do that it takes you back to choose an option under – continue, troubleshoot, turn off

if you restart- cycles back f10/F2- auto repair...


using the command line the disk part list command reveals the following

name                    letter     Label                     FS                           type                       size                        status   

volume 1             c              system                 NTFS                      partition               100 MB                 healthy                

volume 2             H                                           RAW                     partition               919 GB                  healthy

volume 3             I               factory_IMA         NTFS                      partition               11 GB                    healthy

volume 4             J                                           NTFS                      partition               450 MB                 healthy

volume 5             D             new volume       NTFS                      partition               1863 GB                healthy

volume 6             E              HP pocket           fat 32                     partition               596 GB                  healthy

volume 7             F              EST – USD            fat 32                     removable          14 GB                    healthy

volume 8             G                                                                             removable          14 G                       healthy

volume 9             K                                                                             removable          zero                       healthy

volume 10           L                                                                              removable          zero                       healthy

volume 11           M                                                                            removable          zero                       healthy

there’s also a volume 0 drive X which is the boot up windows repair thumb drive


from the X prompt                                         

Bootrec/RebuildBcd -results in successfully scanned, total identified Windows installations: 0


Bootrec/FixMbr- resulted in completed successfully

Bootrec/Fixboot- resulted in completed successfully

Bootrec/scanOs- resulted in zero Windows installations


directory D:

had 29 files, a directories including the Windows image backup; mediaID.bin, DCCREDIST.bmp; as well as

9 files-  install.res.1028.dll   with numbers ranging from 1028 -3052

6 files comprise strings of 30 alphanumeric characters in what appeared to be a random order


directory C:

volume and drive C is system; serial number 2667 – c4id  

directory C:/file not found


directory H:

                file does not contain a recognize filesystem


any assistance would be appreciated.



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#2 usasma


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Posted 13 April 2016 - 04:46 PM

C:\ is only 100 mB - likely misnamed due to the methods that you're using

H:\ is RAW file system - most often you'll see that when a drive is either dead/dying, or the file system has been borked.

X:\ is the RAM drive that the OS is actually running from (loaded from the USB drive I presume)


Did you attempt to run CHKDSK /R /F on the H:\ drive?

If so, what were the results?

Have you run the HP diagnostics (if the system has them)?

If so, what were the results?

If not, then please run these free hardware diagnostics:  http://www.carrona.org/initdiag.html

You may have to disable Secure Boot and enable CSM/legacy mode in order to boot to the hard drive diagnostics.

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