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So I "broke" my sound


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#1 barelytechliterate

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Posted 12 April 2016 - 11:45 PM

So originally, this is the problem that prompted me to find some help and then I found this site.

 

I downloaded this program called Super Anti-Spyware to check all the folders for any suspicious files (found none).  I uninstalled some old PC games, something called "Wild Tangent", and "MyHPGames".  Now, none of the music works for my media player (basic program installed in the computer I'm afraid.  Don't know where to look for better programs) and the sound for my computer doesn't work at all.  I'll hit mute and the air-y sound disappears, so I know it's not the speakers or the headphones.

 

First, how did I mess up the sound and music files without uninstalling the players or messing with any of that software?

 

More importantly, how do I fix the music and the sound without going back to factory restore or a restore point made three years ago?



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#2 barelytechliterate

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Posted 14 April 2016 - 01:06 PM

Nevermind.  It fixed itself.  Somehow.



#3 barelytechliterate

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Posted 16 April 2016 - 04:04 PM

Okay...without me having done anything, it somehow broke itself again.  I don't understand how this can happen.  It works one day and without changing anything or doing anything to the computer's software or hardware, it suddenly just stops working again.  Wtf?

Any suggestions?



#4 Foldingchair

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Posted 18 April 2016 - 12:58 AM

From my experience, drivers can do really weird stuff for the dumbest reasons.

 

Do you have any software that came with your audio driver like Realtek HD Audio Manager, or VIA HD Audio Manager? I ran into an issue myself in the past where all audio would randomly cease working until I rebooted or restarted the audio manager, which is why I ask.


Edited by Foldingchair, 18 April 2016 - 01:00 AM.

"Peace and blessings be upon you all."


#5 barelytechliterate

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Posted 19 April 2016 - 10:09 PM

No.  I've never had this problem before.  When I posted about it again, the sound was magically fixed without me having done anything to the software again.  So...I dunno if it's an actual software problem or if someone's just messing with my computer.

 

I took it to a computer expert who had been quote, "writing code since he was eight" and he found a thing on there which basically put everything I did on my computer through another IP address before it loaded on mine.  This was after three years of my computer over-heating even if it had only been on for less than five minutes, the mouse moving from one side of the screen to the other (like when you put two fingers on the pad and lift one), and Facebook randomly deleting posts and comments of mine along with a flood of advertising/spam that I neither signed up for nor googled (I'm aware that google tailors ads to the user).  I had assumed I picked up a virus, but the computer guy didn't see anything like that on there.

 

I asked him if he could trace the IP address and he said no.

 

Here within the last week, I uploaded a program called Super Anti-spyware and something called "autokms" or something like that.  Googled it and got this.

 

http://www.bleepingcomputer.com/forums/t/457564/keygenexeautokmsexe/

 

So yeah, not sure if that had something to do with the sound going out or something.



#6 Foldingchair

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Posted 21 April 2016 - 12:42 AM

AutoKMS? I'm guessing you've got a cracked version of Microsoft Office? AutoKMS is part of the crack/keygen (assuming you've used the same one as I previously had). As far as I know it's safe, but it's better to just not pirate software at all. Especially if it requires activation through some sort of executable. I'm not exactly sure about all the other issues you're describing, but in my case AutoKMS was harmless. I doubt it's related at all to the audio issues you're having. If you need Office but can't or don't want to pay for it, I'd recommend something like LibreOffice. It's free and it's mostly compatible with Microsoft Office files. If you're like me and you don't require Office extensively, I recommend using LibreOffice and just skipping the piracy all together.

 

Most of these weird things can be explained without getting overly paranoid. Your computer overheating may have been an issue of dust buildup, or a loose CPU fan, or just poor cooling in general if it's a laptop. The mouse moving from one side of the screen to the other could be a faulty mouse or Windows being wonky. Facebook randomly deleting posts, well, I'm not sure about that one. The spam and advertising is very common though.

 

Have you registered the affected email address on many websites? If so, you should check https://haveibeenpwned.com/ . If you check your email address, you can see if it's been affected by a data breach somewhere. I've had an email address of mine that was in quite a few. Spam has reduced ever since I took action. Always be mindful of giving out your email address. It's preferable to use an expendable account next to your personal, main email account to avoid spam. There are certain websites and services that are very sloppy in regards of privacy and security.

 

If you're worried you're infected with something, you might find it useful to post in the "Am I Infected?" forum either way to get some assistance. There's some very smart people on here who can help you professionally. I can only give my personal opinion, and maybe some advise.


Edited by Foldingchair, 21 April 2016 - 12:47 AM.

"Peace and blessings be upon you all."


#7 barelytechliterate

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Posted 23 April 2016 - 07:23 PM

Thank you for the advice.  I'll do that.  Because honestly, since I've starting posting about these problems, they haven't occurred again.



#8 Foldingchair

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Posted 24 April 2016 - 04:27 AM

Maybe you scared them off. :wink:


"Peace and blessings be upon you all."


#9 barelytechliterate

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Posted 02 June 2016 - 12:54 PM

Well, I was going to mention a few things, but you didn't seem interested in actually troubleshooting the problems or actually giving me any useful how-to's or advice besides "Don't pirate software".  Which is why I didn't reply with anything other than, "oh ok".

I don't pirate software.

That link is the page that got me to sign up here and says that what I found on my computer wasn't just "harmless" software, so I'm not sure if you actually looked at it.

 

I clean my computer software and hardware regularly as I can't afford a new one and it heats up with an external fan on it so inefficient cooling system is not the problem.

 

Windows being "wonky" doesn't explain why it still happens when I'm not even touching the mouse pad when the mouse moves away from something I'm trying to click.

 

It couldn't be a faulty mouse pad because I had an expert look at the computer and he said the hardware and software checked out.

 

Facebook doesn't randomly delete posts.  Common spamming doesn't explain how I get signed up to see pages for which I've never signed up.  I.e. "liking" the page in the first place.  Aside from that it doesn't explain how the posts that were deleted off my facebook page began popping up everywhere else and when I started marking them down and checking out said pages, many tens more popped up with said content with slightly different wording.

 

Finally, I don't appreciate the way you belittle my problem as a hacked computer (invasion of privacy, stalking, theft of ID) can lead to a lot of serious problems.  It's the other reason I didn't really want to reply because you seemed to take it so lightly and jumped to "overly paranoid" when I was simply voicing concerns and seeking help for a problem which has reoccurred since 2012 off and on for literally no reason.



#10 Foldingchair

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Posted 04 June 2016 - 06:56 AM

I never said there is no reason to suspect Windows from being hijacked or infected. I only gave rational reasons for the things that were happening, because they are (from my experience) quite common among computer users, including myself. I'm sorry if it seemed like I belittled your issues, because I didn't mean to do so. If you would've mentioned all these details before, I would have suspected infection right away. Which is why I also mentioned that if you are still worried, you should head over to the "Am I Infected" board.

 

Again, I didn't mean to belittle your problem or make it seem like I didn't care. You have to understand though, I am no expert. I am just a member of this forum like you, and I try to give people advice from my own experience that should in some cases be taken with a grain of salt. The only reason I made a big deal of piracy is because it's a big thing for many people, and some less advanced users may be using pirated software without their knowledge.

 

I'm guessing that you did still post in "Am I Infected" and received confirmation that what was on your system wasn't harmless?

 

Either way, I honestly expected another response after my initial reply, to which I would respond with certain things you can try to figure out what's going on. Again, based on my own personal experience. Without further damaging your system of course.

 

It's always important to rationalize things before jumping to conclusion even before you start obsessively scanning for things, which is what I learned the hard way. It's good to be alert, but looking for things that aren't present will make you seem them regardless.


Edited by Foldingchair, 04 June 2016 - 06:58 AM.

"Peace and blessings be upon you all."





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