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15 replies to this topic

#1 zachj

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Posted 11 April 2016 - 09:26 PM

Getting the continuous circle on welcome screen.  Computer was running fine, I randomly chose to do sleep mode last night, tried to start when I got home after work today and its stuck as mentioned.  Tried safe mode with no luck.  Please help, lots of important info on the computer.  Its a Dell Optiplex 755.



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#2 hamluis

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Posted 12 April 2016 - 01:11 PM

Startup Repair On Dell Systems

 

Louis



#3 zachj

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Posted 12 April 2016 - 05:25 PM

Tried start up repair.  Says "A hard disk problem is preventing windows from starting"

 

"Startup repair cannot repair this computer automatically."

 

 

Problem Signature 07:  BadDisk



#4 hamluis

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Posted 12 April 2016 - 05:37 PM

I would run the Dell Diagnostics for the hard drive.

 

Louis



#5 zachj

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Posted 12 April 2016 - 07:05 PM

Ran diagnostic.  Pre-boot system assessment complete. No diagnostic utility partition identified.  Please reboot.

 

would running a chkdsk from command prompt help?  I'm not sure how to do it exactly, type in chkdsk and checkdsk but didnt work.



#6 hamluis

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Posted 12 April 2016 - 09:03 PM

FWIW

 

Are you saying that you can get to a command prompt?

 

Louis



#7 zachj

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Posted 12 April 2016 - 09:21 PM

Yes I can get to command prompt or run dialog box by hitting F8 at startup and slecting repair then command prompt I think it was.  I tried running chkdsk /f but didn't help



#8 zachj

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Posted 13 April 2016 - 03:26 PM

Any help on this?

#9 hamluis

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Posted 13 April 2016 - 04:58 PM

Download/run the following, per instructions:  SeaTools For Dos, dc3 - http://www.bleepingcomputer.com/forums/t/584975/swap-hd-in-oem-desktop/?p=3780467 .

 

It appears that your hard drive is the problem, see A Hard Disk Problem .

 

Louis



#10 zachj

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Posted 13 April 2016 - 08:11 PM

My hard drive is the problem? U think!? Comon man. Can anyone else on here give some realistic info?

#11 hedgeley

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Posted 14 April 2016 - 02:50 AM

"realistic Info" ?

 

Buy a new hard drive and install your back up on it

 

Hedge


Edited by hedgeley, 14 April 2016 - 02:50 AM.


#12 zachj

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Posted 14 April 2016 - 06:47 AM

Install back up?

#13 zachj

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Posted 23 April 2016 - 05:02 PM

Ok with no thanks to the posters above I was able to use parted magic to make a bootable usb disk and run parted magic and was able to see all my data and save it to usb.



#14 Agouti

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Posted 23 April 2016 - 05:37 PM

"...with no thanks to the posters above..."??  I am really sorry if I get the wrong meaning but I don't think that's a very nice thing to say.  People took their time to read your posts.  They took their time to write replies.  Even if they weren't able to solve your problem, don't you think these things mean something?



#15 zachj

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Posted 23 April 2016 - 06:00 PM

I'm irritated by the lack of professional support, I realize it's free info but if they don't know what they are doing they should not be replying and tying up my post.  Wasted days of my time.  I've had a lot of help on here on the past on virus issues not sure where those moderators are that have helped me in the past.






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