Jump to content
Posted 11 April 2016 - 04:01 PM
Posted 12 April 2016 - 04:15 AM
I see that my post has been moved - could someone tell me where it's been moved to?
Posted 12 April 2016 - 06:13 AM
What are 'PUM' detections, are they threats and should they be deleted?
The 'PUM' (Potentially Unwanted Modification) detections are not false positives or actual infections but rather settings which you may have made and in some cases, malware also makes. So we scan those sections of the registry for changes which differ from default settings. If you made the modification, you can add them to ignore after your next scan or allow them to be set to Microsoft default settings by our software.
Posted 12 April 2016 - 06:24 AM
Thank you very much for your reply. To be honest, I don't know whether I made those changes. But as I mentioned before, we did have some pretty heavy technical issues with Rosetta Stone that we had to amend, using guidance form an online technical adviser - could they be the cause?
I don't recognise any of the signs of infection that you pointed to.
To be honest, the one thing I'm worried about is a remote access trojan, because a family member was infected with one recently - he thinks it turned on his webcam and everything! Hence my paranoia. Considering my above results, and the fact that Norton Power Eraser found nothing, and a subsequent MB scan found nothing, is it safe to assume that I don't have one of these?
Posted 12 April 2016 - 07:44 PM
Posted 13 April 2016 - 07:54 AM
0 members, 0 guests, 0 anonymous users