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Computer doesn't power on properly


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#1 kennethnggg

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Posted 11 April 2016 - 05:52 AM

I'm not sure what is the problem so here's a quick breakdown:

 

Whenever I on my computer after I wake up or come back from work, my windows sometimes do not boot up fully. it will load and then gets stuck on an empty orange screen (might be related to the fact that I have orange set as my colour theme for my windows 10). I will then hold on to the power button on my computer to force a shutdown. Right after that, I will power on again and the computer starts up fine.

 

This has been occurring for a while - I didn't have this issue when I first installed (upgraded from windows 8) windows 10.

 

I tried googling my issue, and I have turned off Fast Start-up under power options but it did not solve the problem.

 

Would appreciate any help! :)



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#2 usasma

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Posted 11 April 2016 - 07:09 PM

Let's try looking at these reports.  Please generate them right after the problem has happened (that way the errors will be towards the top of the lists):

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 kennethnggg

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Posted 12 April 2016 - 06:17 PM

Here are the files:
 
From BSOD: https://www.dropbox.com/s/q4j1lompjrwft7w/THECHOSENONE_13_4_2016_7_09_12_AM.zip?dl=0

 

From Event Viewer: https://www.dropbox.com/s/p6a2dmmek9cfxum/Event%20Viewer.zip?dl=0



#4 kennethnggg

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Posted 21 April 2016 - 08:06 AM

bump >.<






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