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Fried my touchpad? or not?


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#1 pghdesigner

pghdesigner

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Posted 10 April 2016 - 09:32 PM

I'm assuming I fried my touchpad on my laptop. It's a cheaper Dell Inspiron laptop. I had my laptop opened and I walked over to it to check something out and when I touched my mouse/touchpad static electricity zapped my touchpad. BUT everything was fine. About an hour later it happened again and end of story! Right at that point I noticed the pointer jumping around as I moved it and it would select whenever it felt like it. I uninstalled the driver.. no help.. I unplugged it, took out the battery for a little.. nothing.. I even thought why not do a system restore even though it's not going to do anything.. yep, totally didn't do anything.

So my question is.. do I just assume I fried it and replace it (even though I'm a web designer, not a big computer repair person lol) or should I be thinking it could be something else? I didn't try going into safe mode to see if it's screwed up there. If I do go into safe mode and the mouse is messed up there, is it safe to say the touchpad is broke? I've never had this happen before so any advice would be welcomed.

Thank you,
Liz

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#2 markba633csi

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Posted 11 April 2016 - 12:36 PM

I'm afraid you probably zapped an interface chip on the keyboard or the motherboard Liz.

May not be economical to fix- can you switch to using an external USB mouse instead? You may have to disable the touchpad in the system settings..

Mark S.






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