Edited by UnclePaddyJ, 10 April 2016 - 09:35 PM.
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Posted 10 April 2016 - 08:26 PM
Edited by UnclePaddyJ, 10 April 2016 - 09:35 PM.
Posted 11 April 2016 - 07:06 PM
First try System Restore to see if that helps it out.
Then try DISM/SFC:
Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:Dism /Online /Cleanup-Image /ScanHealthDism /Online /Cleanup-Image /CheckHealthDism /Online /Cleanup-Image /RestoreHealth
FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.
From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx
You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
If that doesn't work, then try a RESET using the Keep My Files option
Posted 12 April 2016 - 07:56 AM
Had to go the RESET with the Keep My Files option. Now the computer machine has been locked for over 12 hours at 30% overall completion and 49% loading drivers etc. Suggestions short of torching?
Posted 12 April 2016 - 08:17 AM
Toss it out of a 3rd story window? (just kidding :0)
If it's still there in an hour or two, try (in this order):
- forced reboot
- System Restore
- Startup Repair
- RESET w/Keep My Files (again)
If all that fails, then:
- backup your stuff
- check to see that W10 is permanently activated. Run "slmgr /xpr" (without the quotes) from a Command Prompt. It'll tell you if it's permanent or not.
- reinstall W10 clean if it's permanently activated ( http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587 )
A clean install is:
- wiped partitions
- install of a freshly downloaded copy of W10
- installing ALL Windows Updates
- check Device Manager for problem devices and install drivers for them
- DO NOT install anything else
- run the system to see if the problem recurs
The point of this is to rule out software (Windows and 3rd party) - if you do that, then the problem must be hardware in nature.
Posted 12 April 2016 - 09:28 AM
I hope a 2 story window will do the trick.
I am concerned that if I do the forced re-boot (a/k/a pull the plug and start over?) the WIN10 OS will not be installed completely. The message on the screen said something along the lines of installing drivers.
Posted 13 April 2016 - 07:55 AM
I tossed a roommates stereo through a 2nd story window back around 1990 and it was damaged but still worked.
I recommend a minimum of 3 stories for maximum effect :0)
As for forcing a shutdown - you can always attempt a clean re-install of W10
My concern would be about your data - but that shouldn't be damaged by a forced shutdown (although it would be more difficult to recover it).
In short, if you don't force the restart - you're stuck with an expensive paper-weight. All you can do is watch the frozen screen....forever.
While we've been communicating here I've had a failure updating Windows to the latest, slow-ring Insider build and have had several black screen errors due to problems with VirtualBox.
Scary, but I worked through it (even as I was planning to buy a new laptop).
This system was updated to W10 back when it was still in "beta", and was on the fast-ring Insider updates until the previous one caused problems.
My data is automatically saved to my Western Digital MyCloud device - so I don't worry about that. What I worry about is the work to reinstall all the custom stuff and programs that I use.
The point is that, although it may seem disastrous, a clean install often makes things much more pleasant for the future.
Posted 13 April 2016 - 10:29 AM
When you get something running, I'd suggest you do a CHKDSK on your hard drive to check for bad sectors and attempt to fix. You might also want to consider getting an SSD to put Windows on. You can get 240 GB ones these days for around $60.
Make regular full system backups or you'll be sorry sooner or later.
Posted 13 April 2016 - 10:51 AM
Thanks for the follow-up. Third floor recommendation duly noted.
New haps (condensed version): RESET (save my files) failed to install half way through. Clicked OK on the error message and it undid the install. On and off. Many many times. Left it running, went to bed and this morning there's my desktop. Chrome launched fine from the desktop icon. Big improvement on loading screens, videos etc. Screaming fast like never before. Big problem: Cannot open the start menu or the Windows Explorer to get to a C: prompt or the control panel. Right click on the mouse doesn't help. Any suggestions?
Posted 13 April 2016 - 04:37 PM
Try creating a new profile and see if the problem exists in the new profile.
Can you get to the Run dialog (Win key and R key)?
If so, typing "control" (without the quotes) should open Control Panel.
What applet are you trying to get to in Control Panel?
As for explorer. type "C:\" (without the quotes) in the Run dialog and press Enter
That should open up explorer.
You can also use the Browse button to open up things.
Posted 26 April 2016 - 09:22 PM
Here's an update: Condensed version. It fixed itself. Gradually after about a weeks everything was working like nothing had ever happened. Maybe there was a WIN10 update in there. Don't know, But either way all programs are opening and closing as they should. Even the complicated RAM eaters. The one thing I haven't done tho' is turn my computer machine off and then back on. Call me paranoid. I'll try it someday when my stress tolerance is high. Thanks for your advice and humor.
Posted 26 April 2016 - 10:19 PM
Edited by FreeBooter, 26 April 2016 - 10:20 PM.
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