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Need Help Preventing External and Internal Hard Drive Infecting New Build PC


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#1 Seattle206

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Posted 10 April 2016 - 01:50 AM

Okay I built a new PC and I know The PC hard drive is most likely infected, and I want to get the data from its internal Drive D: moved to my new built PC. I also have a USB 2.0 External Enclosure with a seagate drive in it that has Microsoft XP on it as well I want to use as well. that particular drive. It was being used on old PC as well so it might have bugs.

 

I have had Malware bytes and Nortons for over 8 years installed on my pcs. (Yes I hold a Lifetime Malware-bytes subscription) and I need to keep the hidden pesky bug where its at. I just need the Data on D and to be able to use the External drive again. I don't want to hook them up and get a virus. Since the D drive is a Western digital Veloci Raptor Drive I wont fit in the Enclosure I got, so it will have to be hooked into the new PC SATA port and powered up for a short time. to move the 200GB of Data to a Brand New 500GB Samsung 850. Just need to make sure no bugs come along for the ride. (Teenage Son has been using it) He gets to keep have it after I'm done pulling data. 

 

New PC Build 

Asus Sabertooth 990fx R2.0 

8350 FX
970 EvGa
16GB/ 2 x 500GB SATA 850 Samsung
COSMOS II Cooler Master

 

 

 If I need to provide any more information please let me know, and thank you in advance.  :bounce:



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#2 garioch7

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Posted 10 April 2016 - 05:33 AM

Bee24:

:welcome: to the Bleeping Computer Am I Infected? - What Do I Do? Forum. My name is Phil, and if you would permit, since we will be working together, I would like to address you by your first name, if that is alright with you.

I am sorry to hear of the issues you are having with your computer.  Let's see if I understand the issue that you seeking to resolve.  You have a new computer and an old computer.  You old computer has an external D: drive, which is a WD Velociraptor, and which you believe to be infected.  Why do you believe it is infected?

 

The external drive has 200 GB of data files that you want to transfer to the new computer?

 

You have some options, if the above is correct:

 

1. we try to clean up the external (and internal) drives of your old computer before you attempt the data transfer.

 

2. you could make a backup of your data files on your old computer and simply restore the data files to the new computer using a "clean" external drive, if you are sure that the data files themselves are not infected.

 

If you want to try option 1, then follow the instructions below, but only if I have understood the problem correctly.  If I am mistaken in my interpretation of your problem, please post back and provide precise details of the problem and where my interpretation is mistaken and wait for further instructions from me.

 

 

 

Assuming I have understood the problem correctly and you want to try option 1., I suggest that we run a few preliminary scans to determine how seriously your old computer might be compromised.  Please connect the external drive to the old computer.  Ensure that you scan both the C: and D: drives with both scanners.  You might have to run separate scans.

 

 


:step1: ESET Online Scanner using Internet Explorer:

Note 1: These instructions are for Internet Explorer only! If you're using Chrome or Firefox, you will need to download and install the ESET Smart Installer tool before it can scan. See instructions here.
Note 2: You will need to disable your currently installed Anti-Virus, how to do so can be found here.

*Click this link to open ESET OnlineScan.
* Place a checkmark next to "Yes, I accept the Terms of Use", then click the greenstart.png button.
* When prompted allow the Add-On/Active X to install.
* In the new window that opens, tic the radio button next to Enable detection of potentially unwanted applications.
* Then click "Advanced settings", and make sure there is a checkmark next to only the following items (uncheck everything else):

  • Remove found threats
  • Scan archives
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology

*Then click the shieldstart.png button and ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
*When the scan completes, click List Found Threats (only if anything is found).
*Then click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
*Click back.png, then click finish.png to exit ESET Online Scanner.

Don't forget to re-enable your antivirus when finished!



:step2: Download and install Malwarebytes Anti-Malware:

Please download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup-2.2.*.****.exe and follow the prompts to install the program ( * = program version numbers may vary - always get the latest version).
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard
  • Paste the contents of the clipboard into your next reply.

 

 

I would like you to paste the logs from both scans into your next reply. I will examine those and determine what our next step should be.

If I haven't responded to your reply in 24 hours, please send me a personal message.

Have a great day.

Regards,
-Phil


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#3 Seattle206

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Posted 10 April 2016 - 03:52 PM

Let me add a little clarification to the matter, and before I do Thank You

There are 2 Drives on the Old PC I need data from:

Drive# 1 Internal Western Digital Veloci Raptor Drive 300GB  (important information) There's 200GB of Data on it I need NO OS  on this drive

Drive# 2 Seagate 300GB Internal Drive is inside a USB Enclosure  (important information) This drive has  XP pro Operating System 

 

Why I suspect a Virus

I suspect there is a bug on the old computers C: Drive because my teenage son was using it and I found Porn sites visited. Although I have always had Norton's 360 and Malwarebytes I believe it to be a browser infection. After he uses it I start getting popup sometimes, and one time I looked it up because its almost always the same popup. Its trying to get me to go to a site. I just close it and after a while I get updates from Windows Update to clean something and the popups stop they come from websites like the Washington post that if you click on the screen it makes popup appear. 

 

 

Before I proceed I want to clarify the situation. 

Anti Malware Programs I run on the New Built PC are the following:

Malwarebytes for Malware Premium

Malwarebytes Anti-Exploit Premium

Nortons Security 2015


Edited by Seattle206, 10 April 2016 - 03:52 PM.


#4 garioch7

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Posted 11 April 2016 - 11:28 AM

Seattle206:

 

Thank you for your clarification.  From what I understand now, your new PC is uninfected and you are running three security applications on it.  That is great.  The target is clean.

 

I think the simplest approach remains to clean up any infections that might be on the old PC drives (the source drives).  Once they are cleaned, you can either plug the drives into the new computer and transfer your data that way; or, you could simply do a backup of your data files from the old PC and restore that backup to the new PC.

 

Before running any scans, you could try resetting your browser to the default settings, to knock any possible unwanted browser extensions which might be causing the pop-ups.

 

I am assuming, from what you have written, that you have security software on your old PC?  If so, please scan both of the drives in your old PC with those security applications, and report back any malware found.  I would recommend also running the ESET scan that I mentioned in my previous post on both drives, as it is a very thorough scanner.

 

Have a great day.

 

Regards,

-Phil

 

PS: Sorry about getting your user name wrong in my first post.  I help a lot of people and tend to copy and paste from previous applicable posts that I have created.  Sorry about that. :blush:


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#5 Seattle206

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Posted 12 April 2016 - 04:23 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 4/12/2016
Scan Time: 3:58:55 AM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.04.12.02
Rootkit Database: v2016.04.09.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: Mathematics
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 400967
Time Elapsed: 10 min, 47 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
 
 
C:\Windows\CouponPrinter.ocx a variant of Win32/Adware.Coupons.AA application cleaned by deleting
G:\Vista Backup Files\Users\Users\BuyNselleverything\Downloads\speedupmypc.exe Win32/SpeedUpMyPC potentially unwanted application deleted
 


#6 garioch7

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Posted 12 April 2016 - 05:16 AM

Seattle2016:

 

Thanks for your logs.  Not that I am really suspicious, but could you try another MBAM scan with "Rootkit Detection" enabled.  I don't need to see the log if it is clean, which I am hoping, and expecting, it will be.

 

Did you reset your browser?

 

If so, are you still seeing pop-ups.  If you are, then there are a few more cleaning utilities we can run.  From the look of what I have seen so far, the computer does not seem to be seriously infected.  Just seems to be some adware and PUPs (potentially unwanted programs).

 

Thank you and have a great day.

 

Regards,

-Phil


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#7 Seattle206

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Posted 12 April 2016 - 05:20 AM

Can I delete the browsers and just use explorer for now? 



#8 garioch7

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Posted 12 April 2016 - 05:52 AM

Seattle206:

 

Of course you can.  It is your computer! :)

 

Personally, I would use Revo Uninstaller Pro to uninstall the other browsers because it does a more thorough removal of software applications than does the usual Control Panel, but that too is YOUR choice.  There is a 30-day free trial for Revo and it can be downloaded here.

 

Please check that the pop-ups are gone after you remove the browser programs and reboot.

 

Have a great day.

 

Regards,

-Phil


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#9 Seattle206

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Posted 13 April 2016 - 02:55 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 4/12/2016
Scan Time: 10:14:47 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.04.13.01
Rootkit Database: v2016.04.09.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: Mathematics
 
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 696660
Time Elapsed: 4 hr, 25 min, 7 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#10 Seattle206

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Posted 13 April 2016 - 02:59 AM

There has also been no popups when I visited the sites as well this time around. What ever it cleaned out during that AV scan must have been it I'm guessing. 



#11 garioch7

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Posted 13 April 2016 - 06:46 AM

Seattle206:

 

Thank you for the MBAM scan results.  I don't see any signs of active malware present right now.  You could, if you want, run AdwCleaner and JRT (Junk Removal Tool).  Those specialize in adware and some nuisance potentially unwanted programs (PUPs).  Those can be easily cleaned up on the new computer, if any escaped the MBAM scan.

 

I'd say you are good to go to transfer your data to your new computer.

 

Thank you for choosing Bleeping Computer to assist you with your computer questions/issues.  It has been my pleasure to work with you.  Have a great day, and stay safe out there in cyberspace.

 

Regards,

-PHil


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#12 Seattle206

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Posted 16 April 2016 - 10:37 PM

Well it came along for the ride ma man and has shown itself again it would seem. 

2ytwk7o.jpg

 

https://ssl-proxy-updated.herokuapp.com/3ccbd3e6f585b9a3c91a084cc64fe271f7e88b1e/687474703a2f2f6936362e74696e797069632e636f6d2f327974776b376f2e6a7067/



#13 Seattle206

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Posted 16 April 2016 - 10:41 PM

I didn't click on it at all or anything like that, but just had to Cntrl Alt Delete and kill Chrome. But that's the bug right here, and its back and working again. I couldn't upload the pic screen using tinypic from the chrome browser either. I had to use Explorer to make that happen. 


Edited by Seattle206, 16 April 2016 - 10:44 PM.


#14 garioch7

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Posted 17 April 2016 - 07:26 AM

Seattle206:

Thank you for your post. I am sorry to hear that the pesky critter is back. OK, let's dig a little deeper. I think you might possibly have some adware or a browser hijacker. I do want to have a look at your installed programs and get some other information about your computer, so please follow the steps that I have outlined below, in order.

By the way, if you don't need Java, it is a good idea to uninstall it. It is a major security vulnerability. If you do need Java for some websites that you visit, it is VERY important to keep it, and your other programs, updated to the current version. Personally, I uninstalled Java a year ago and I have not missed it. One less vulnerability on my computer for malware to exploit.
 


:step1: lease download AdwCleaner by Xplode and save the file to your Desktop. :step2:

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait for it to complete the update.
  • Click on I Agree button.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it. At this point in time, do not run "Clean". I want to check the scan log results first. We will clean up in a later step.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

:step2: Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

 

Please copy and paste both logs (AdwCleaner and MiniToolBox) into your next reply and we will go from there.

Thank you and have a great day.

Regards,
-Phil


Graduate of the Bleeping Computer Malware Removal Study Hall


#15 Seattle206

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Posted 17 April 2016 - 10:36 PM

Made a mistake and hit clean :( but here it is... 
 
# AdwCleaner v5.112 - Logfile created 17/04/2016 at 22:07:07
# Updated 17/04/2016 by Xplode
# Database : 2016-04-17.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (X64)
# Username : Buy N Sell Everythin - MATHMATICIANS
# Running from : C:\Users\Buy N Sell Everythin\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\APN PIP
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
 
***** [ Web browsers ] *****
 
 
*************************
 
:: "Tracing" keys deleted
:: Winsock settings cleared
 
*************************
 
C:\AdwCleaner\AdwCleaner[C1].txt - [889 bytes] - [17/04/2016 22:07:07]
C:\AdwCleaner\AdwCleaner[S1].txt - [1170 bytes] - [17/04/2016 21:55:52]
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1034 bytes] ##########
 
 
MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Buy N Sell Everythin (administrator) on 17-04-2016 at 22:35:11
Running from "C:\Users\Buy N Sell Everythin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Mathmaticians
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 9C-5C-8E-97-96-F8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b8a6:70b8:96d2:7775%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, April 17, 2016 10:08:24 PM
   Lease Expires . . . . . . . . . . : Monday, April 18, 2016 10:08:23 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 245128334
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-9A-E9-84-9C-5C-8E-97-96-F8
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{4C35E56F-13DF-4011-ABBA-7D22DD9DF4A8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:806::200e
 172.217.0.238
 
 
Pinging google.com [172.217.0.238] with 32 bytes of data:
Reply from 172.217.0.238: bytes=32 time=51ms TTL=50
Reply from 172.217.0.238: bytes=32 time=46ms TTL=50
 
Ping statistics for 172.217.0.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 51ms, Average = 48ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=112ms TTL=42
Reply from 98.138.253.109: bytes=32 time=83ms TTL=42
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 83ms, Maximum = 112ms, Average = 97ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...9c 5c 8e 97 96 f8 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    266
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    266
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    266 fe80::/64                On-link
 10    266 fe80::b8a6:70b8:96d2:7775/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/17/2016 10:07:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: aaHMSvc.exe, version: 0.1.0.18, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb30d1
Exception code: 0x0eedfade
Fault offset: 0x0000c54f
Faulting process id: 0x2414
Faulting application start time: 0xaaHMSvc.exe0
Faulting application path: aaHMSvc.exe1
Faulting module path: aaHMSvc.exe2
Report Id: aaHMSvc.exe3
 
Error: (04/16/2016 01:14:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/16/2016 01:14:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/15/2016 05:30:17 AM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 2.3.173.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: e40
 
Start Time: 01d1968ae885831f
 
Termination Time: 60000
 
Application Path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
 
Report Id:
 
Error: (04/15/2016 04:14:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/15/2016 04:14:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/14/2016 01:39:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/14/2016 01:39:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/14/2016 01:39:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (04/13/2016 04:41:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: NvStreamNetworkService.exe, version: 7.1.2059.1762, time stamp: 0x56fb173e
Faulting module name: NvMdnsPlugin.dll_unloaded, version: 0.0.0.0, time stamp: 0x56fb1c2b
Exception code: 0xc0000005
Fault offset: 0x000007fef10545a0
Faulting process id: 0x114c
Faulting application start time: 0xNvStreamNetworkService.exe0
Faulting application path: NvStreamNetworkService.exe1
Faulting module path: NvStreamNetworkService.exe2
Report Id: NvStreamNetworkService.exe3
 
 
System errors:
=============
Error: (04/17/2016 10:07:37 PM) (Source: Service Control Manager) (User: )
Description: The ASUS HM Com Service service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (04/17/2016 10:07:36 PM) (Source: DCOM) (User: )
Description: {BC50CF2A-E12C-4F18-90CE-714CC8600CEE}
 
Error: (04/17/2016 10:07:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (04/17/2016 10:07:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/17/2016 10:07:07 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/17/2016 10:07:07 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Streamer Network Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/17/2016 10:07:06 PM) (Source: Service Control Manager) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/17/2016 10:07:06 PM) (Source: Service Control Manager) (User: )
Description: The ASUS Com Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/17/2016 10:07:06 PM) (Source: Service Control Manager) (User: )
Description: The Windows Live ID Sign-in Assistant service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (04/17/2016 10:07:06 PM) (Source: Service Control Manager) (User: )
Description: The RealNetworks Downloader Resolver Service service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.0.42.34 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.15)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.15 - Adobe Systems Incorporated)
AI Suite II (HKLM-x32\...\{34D3688E-A737-44C5-9E2A-FF73618728E1}) (Version: 2.04.01 - ASUSTeK Computer Inc.)
AMD Catalyst Install Manager (HKLM\...\{5DDB9EF7-1BC0-C9C1-9829-6B9CF68AC357}) (Version: 8.0.903.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{2937FD88-C9D6-4B82-B539-37CD0A572F42}) (Version: 4.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.12.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.8.0000 - Asmedia Technology)
ASUS Boot Setting (HKLM-x32\...\{7AAE9187-C24F-4073-A951-36C370E7A3A5}) (Version: 1.00.22 - ASUSTeK Computer Inc.)
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
Canon MF220 Series (HKLM\...\{33A079E0-BF49-4E97-9293-3EDDA6D130A4}) (Version: 4.5.0.0 - CANON INC.)
CPUID ASUS CPU-Z 1.72.1 (HKLM\...\CPUID ASUS CPU-Z_is1) (Version: 1.72.1 - CPUID, Inc.)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.40 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version:  - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.15 - Google Inc.) Hidden
HITMAN™ (HKLM\...\Steam App 236870) (Version:  - Io-Interactive)
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Malwarebytes Anti-Exploit version 1.8.1.1189 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1189 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Norton Security (HKLM-x32\...\NS) (Version: 22.6.0.142 - Symantec Corporation)
NVIDIA 3D Vision Controller Driver 364.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 364.44 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 364.72 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 364.72 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.2.55 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.2.55 - NVIDIA Corporation)
NVIDIA Graphics Driver 364.72 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 364.72 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
RealDownloader (HKLM-x32\...\{6935C750-2D8C-4705-B4F9-052F550D225D}) (Version: 1.3.4 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.4 - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7525 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.5.1 - Samsung Electronics)
Screencast-O-Matic v2.0 (HKCU\...\Screencast-O-Matic v2.0) (Version: v2.0 - Screencast-O-Matic)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.2.55 - NVIDIA Corporation) Hidden
Skype™ 7.21 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.21.100 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Vulkan Run Time Libraries 1.0.5.1 (HKLM\...\VulkanRT1.0.5.1) (Version: 1.0.5.1 - LunarG, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
 
**** End of log ****
 





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