I have been searching most of the day for an answer so I'll detail all I know. This laptop came to me Friday because the owners daughter lost her Win 7 password. The HDD had a password that the owner failed to tell me. After spending some time investigating why I could not change the boot order, I called him and he remembered the HDD password. I the attacked the Win 7 password by following the trick to change the sticky key to a command prompt. I changed the password to blank and got onto Windows. I noticed the Battery icon was very low but the icon indicated 10 hours of use. The owner mentioned he replaced the battery and charger recently. All seemed OK when I returned it on Friday. Today I was told he tried to log on and after entering the HDD PW the laptop shut down and would not restart.
Here is what I have done:
Removed battery and charger and held the Power button for 30 seconds. Restarted .No fix.
Removed RAM, no fix
Replaced CMOS battery, no fix
Removed battery with charger installed, no fix
When the charger is plugged in the "Charging" LED does not light
The Power Button LED does not light.
The charger never gets warm.
The voltage at the connector on the MB reads19.1V and there are two terminals on the battery where it reads 9.4V. The battery is stamped 10.8 V
Is this beyond repair. I am about to suggest to the owner to purchase a used ASUS and use his HDD.
Any help or advice would be greatly appreciated.