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windows update 80070002 error


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10 replies to this topic

#1 KALLYCHILLED

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Posted 09 April 2016 - 05:25 PM

hi tried the fix and surt but i get hotfix failed when i tried to instal from the link off the forums

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-04-09 22:33:37.087
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-04-09 22:39:24.778
----------------------EOF-----------------------

 

any help would be gratefull regards karl



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#2 dc3

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Posted 10 April 2016 - 12:04 PM

Please download and run the Windows Update Troubleshooter.
 
Post the results in your topic.
 
Clicking on the link above will start the download automatically.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 KALLYCHILLED

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Posted 10 April 2016 - 01:16 PM

Windows Update
Publisher details
Issues found
Service registration is missing or corrupt
Fixed
Reset service registration
Completed
Problems installing recent updates
Fixed
Repair Windows Update
Completed
Potential issues that were checked
Windows Update environment variables are incorrect
Issue not present
 
Some security settings are missing or have been changed
Issue not present
 
Check for missing or corrupt files
Issue not present
 
Windows Update error None
Issue not present
 
Windows Update services are not running
Issue not present
 
Cryptographic service components are not registered
Issue not present
 
Issues found
Detection details
6
Service registration is missing or corrupt
Fixed
Reset service registration
Completed
6
Problems installing recent updates
Fixed
Repair Windows Update
Completed
Repair Windows Update services and dependencies
Potential issues that were checked
Detection details
  Windows Update environment variables are incorrect
Issue not present
      Some security settings are missing or have been changed
Issue not present
      Check for missing or corrupt files
Issue not present
      Windows Update error None
Issue not present
      Windows Update services are not running
Issue not present
      Cryptographic service components are not registered
Issue not present
   
Detection details
Collection information Computer Name: KARLOTAV-PC Windows Version:
6.1
Architecture:
x86
Time:
Sunday, April 10, 2016 7:13:28 PM
Publisher details
Background Intelligent Transfer Service Find and fix problems that may prevent background downloads from working Package Version:
1.2.1.20140627
Publisher:
Microsoft Corporation
Windows Update Find and fix problems with Windows Update Package Version:
8.1.1.20140627
Publisher:
Microsoft Corporation
Windows Update Find and fix problems with Windows Update Package Version:
8.1.1.20140627
Publisher:
Microsoft Corporation


#4 dc3

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Posted 10 April 2016 - 02:12 PM

 
 
Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished and if intergrity issues are found, please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then copy and paste the following in the Search programs and files box.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
 
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of this tutorial.
 
This log may be very large, if you have problems posting it try breaking it into smaller parts.  When you copy these parts you will highlight the section you are going to copy.  If you leave that section highlighted it will give you a quick reference for where you left off.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 KALLYCHILLED

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Posted 10 April 2016 - 04:15 PM

windows resource protection could not start the repair service. is what it says in highlighted box ?



#6 dc3

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Posted 11 April 2016 - 08:39 AM

Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png, then type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Copy and paste sc config trustedinstaller start=auto in the Command Prompt, then press Enter
 
You should receive the message Sucess.
 
Copy and paste net start trustedinstaller in the Command Prompt, then press Enter. You should receive a message that the service was started.
 
Try running the sfc /scannow.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 KALLYCHILLED

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Posted 11 April 2016 - 11:44 AM

Attached File  bitcomputer jpg.jpg   98.59KB   0 downloads



#8 dc3

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Posted 11 April 2016 - 12:09 PM

My apologies.  This was a mistake in my typing.  There should be a space between sc config trustedinstaller start=  and  auto

 

The command should be sc config trustedinstaller start= auto


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#9 KALLYCHILLED

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Posted 11 April 2016 - 12:29 PM

Attached File  12970518_10209123160100112_1094767724_o.jpg   82.9KB   0 downloads

 

thanks for helping me dc3


Edited by KALLYCHILLED, 11 April 2016 - 12:29 PM.


#10 dc3

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Posted 11 April 2016 - 12:42 PM

Did restarting change anything?


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#11 KALLYCHILLED

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Posted 11 April 2016 - 01:42 PM

no nothing still getting the error






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