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Performance problems: average disk queue length


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#1 CelticCoder

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Posted 09 April 2016 - 04:40 PM

My PC is a HP Pavilion PC6000 Series desktop running Windows 7 Home Premium x64 with 6G of memory. Performance has been extremely slow in recent times. When I ran a Resource and Performance diagnostic report earlier today, the main item flagged was this:

 

The average disk queue length is 11. The disk may be at its maximum transfer capacity due to throughput and disk seeks.

 

It gave the minimum queue length of 5 and a maximum of 27. In addition, physical memory usage on the machine is nearly always over 50% and in general performance is very poor.

 

This article, "Disk queue length problem" suggested disk defragmentation and updating the device driver for the disk controller. I regularly run Auslogics Disk Defrag, but this does not seem to have any impact on performance.

 

Should I look into updating the device driver for the disk controller? Do you have any other suggestions?

 

Note: In a later diagnostic report the queue length was down to 2, so the value of 11 might have been extreme. (An Emsisoft Anti-Malware scan had been running at the time).

 

Thanks!



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#2 hamluis

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Posted 09 April 2016 - 05:47 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 CelticCoder

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Posted 09 April 2016 - 06:15 PM

Hi Louis,

 

This is the output from Mini Toolbox:

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Liam (administrator) on 10-04-2016 at 00:05:42
Running from "C:\Users\Liam\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: p6570uk Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/09/2016 08:00:45 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/09/2016 05:25:22 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/09/2016 12:27:23 PM) (Source: Microsoft-Windows-RestartManager) (User: Dad-PC)
Description: Application or service 'Windows Explorer' could not be shut down.

Error: (04/09/2016 12:17:11 PM) (Source: MsiInstaller) (User: Dad-PC)
Description: Product: Skype™ 7.22 -- Error 1316. The specified account already exists.

Error: (04/07/2016 08:36:19 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/06/2016 10:19:59 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/03/2016 05:16:25 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/03/2016 05:11:33 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.
.
Error: (04/03/2016 04:35:39 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Error: (04/03/2016 04:27:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: waterfox.exe, version: 44.0.3.5892, time stamp: 0x56c5f716
Faulting module name: xul.dll, version: 44.0.3.5892, time stamp: 0x56c5f983
Exception code: 0x80000003
Fault offset: 0x0000000004dbf484
Faulting process id: 0x1338
Faulting application start time: 0xwaterfox.exe0
Faulting application path: waterfox.exe1
Faulting module path: waterfox.exe2
Report Id: waterfox.exe3

System errors:
=============
Error: (04/09/2016 08:01:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ruinetf
VBoxNetAdp

Error: (04/09/2016 07:59:40 PM) (Source: SCardSvr) (User: )
Description: The system cannot find the path specified.

Error: (04/09/2016 07:59:40 PM) (Source: SCardSvr) (User: )
Description: The system cannot find the path specified.

Error: (04/09/2016 07:56:30 PM) (Source: DCOM) (User: )
Description: {D085A4AB-CAB1-4729-9DF8-FCEEDDBD19E4}

Error: (04/09/2016 06:16:01 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{572CC0FB-36B9-41C9-ACDE-AEF9EB0F330B}.  The backup browser is stopping.

Error: (04/09/2016 05:25:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ruinetf
VBoxNetAdp

Error: (04/09/2016 05:24:33 PM) (Source: SCardSvr) (User: )
Description: The system cannot find the path specified.

Error: (04/09/2016 05:24:33 PM) (Source: SCardSvr) (User: )
Description: The system cannot find the path specified.

Error: (04/09/2016 05:22:22 PM) (Source: SbieDrv) (User: )
Description: SBIE1412 In text: [DefaultBox] \??\%SystemDrive%\Sandbox\%USER%\%SANDBOX%

Error: (04/09/2016 05:22:22 PM) (Source: SbieDrv) (User: )
Description: SBIE1406 Missing or invalid expansion for SystemDrive:  [C0000189]

Microsoft Office Sessions:
=========================
Error: (04/09/2016 08:00:45 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/09/2016 05:25:22 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/09/2016 12:27:23 PM) (Source: Microsoft-Windows-RestartManager)(User: Dad-PC)
Description: 1C:\Windows\explorer.exeWindows Explorer0411736560

Error: (04/09/2016 12:17:11 PM) (Source: MsiInstaller)(User: Dad-PC)
Description: Product: Skype™ 7.22 -- Error 1316. The specified account already exists.
(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/07/2016 08:36:19 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/06/2016 10:19:59 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/03/2016 05:16:25 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/03/2016 05:11:33 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (04/03/2016 04:35:39 PM) (Source: Microsoft-Windows-WMI)(User: NT AUTHORITY)
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/03/2016 04:27:45 PM) (Source: Application Error)(User: )
Description: waterfox.exe44.0.3.589256c5f716xul.dll44.0.3.589256c5f983800000030000000004dbf484133801d18ba234f76e61C:\Program Files\Waterfox\waterfox.exeC:\Program Files\Waterfox\xul.dll9ca6dc8f-f9b0-11e5-bff2-d2fcbf23ff9d

=========================== Installed Programs ============================
7-Zip 15.14 (x64 edition) (HKLM\...\{23170F69-40C1-2702-1514-000001000000}) (Version: 15.14.00.0 - Igor Pavlov)
7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 21.0.0.176 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
AGEIA PhysX v2.6.0 (HKLM-x32\...\{582876EC-A178-44D4-9823-C10D6C62EAFF}) (Version: 2.6.0.4 - AGEIA Technologies, Inc.)
Agent Ransack x64 (HKLM\...\{FD8C1365-2229-4F37-A126-558DB2471CBE}) (Version: 7.0.828.1 - Mythicsoft Ltd)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version: 1.15.0.43061 - Amazon)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version: 1.14.0.43019 - Amazon)
AnalogX Keyword Extractor (HKLM-x32\...\AnalogX Keyword Extractor) (Version:  - AnalogX)
Anti-Twin (Installation 14/07/2012) (HKLM-x32\...\Anti-Twin 2012-07-14 18.58.55) (Version:  - Joerg Rosenthal, Germany)
Application Insights Tools for Visual Studio 2015 (HKLM-x32\...\{C26EB268-E831-42AC-9F25-CB73BCAC372D}) (Version: 3.3.1 - Microsoft Corporation) Hidden
Archeage (HKLM-x32\...\Glyph Archeage) (Version:  - Trion Worlds, Inc.)
Article Assistant (HKLM-x32\...\Article Assistant) (Version:  - )
Artisteer 4 (HKLM-x32\...\Artisteer 4) (Version: 4.1 - Extensoft)
AsciidocFX 1.4.5 (HKLM\...\7853-9376-5862-1224) (Version: 1.4.5 - AsciidocFX)
Atom (HKCU\...\atom) (Version: 1.4.0 - GitHub Inc.)
Auslogics DiskDefrag (HKLM-x32\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 4.5.4.0 - Auslogics Labs Pty Ltd)
Auslogics Registry Defrag (HKLM-x32\...\{D627784F-B3EE-44E8-96B1-9509B991EA34}_is1) (Version: 9.2.1.0 - Auslogics Labs Pty Ltd)
AutoIt Debugger 0.47.0 (HKLM-x32\...\AutoIt Debugger) (Version: 0.47.0 - Essential Software)
AutoIt v3.3.14.2 (HKLM-x32\...\AutoItv3) (Version: 3.3.14.2 - AutoIt Team)
Azon Keyword Generator (HKLM-x32\...\Azon Keyword Generator3.0.0.0) (Version: 3.0.0.0 - InnAnTech Industries Inc.)
Azon Product Inspector (HKLM-x32\...\Azon Product Inspector3.0.0.0) (Version: 3.0.0.0 - InnAnTech Industries Inc.)
Azon Top 100 Analyzer (HKLM-x32\...\Azon Top 100 Analyzer3.0.0.3) (Version: 3.0.0.3 - InnAnTech Industries Inc.)
Azure AD Authentication Connected Service (HKLM-x32\...\{3FEAC561-1CF6-41D6-B0F3-BECDD9C88A1B}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
AzureTools.Notifications (HKLM-x32\...\{1E5CA362-39B6-4BD0-B9C0-69CF15F0FEA2}) (Version: 2.7.30611.1601 - Microsoft Corporation) Hidden
Backblaze (HKLM-x32\...\Backblaze) (Version:  - Backblaze, Inc)
Bayden IEToys (remove only) (HKLM-x32\...\IEToys) (Version:  - )
Bayden ProxyPick (remove only) (HKLM-x32\...\ProxyPick) (Version:  - )
Bayden SlickRun (HKLM-x32\...\SlickRun) (Version:  - )
Bible Analyzer 4 (HKLM-x32\...\BibleAnalyzer4) (Version: 4.9.2 - BibleAnalyzer.com)
Bible Analyzer 5 (HKLM-x32\...\BibleAnalyzer5) (Version: 5.0.1 - BibleAnalyzer.com)
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.4.167.0 - Microsoft Corporation)
BleachBit (HKLM-x32\...\BleachBit) (Version: 1.10 - BleachBit)
Blend for Visual Studio SDK for .NET 4.5 (HKLM-x32\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blue Coat K9 Web Protection (HKLM\...\Blue Coat K9 Web Protection) (Version: 4.4.276 - Blue Coat Systems, Inc.)
Bluefish 2.2.1 (HKLM-x32\...\Bluefish) (Version: 2.2.1 - The Bluefish Developers)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brava! Reader 7.0 (HKLM-x32\...\{181EAEE6-AAE5-485B-8BAC-0FB564626781}) (Version: 7.0.1 - IGC)
Canon MP600 (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP600) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
Celestia 1.6.1 (HKLM-x32\...\Celestia_is1) (Version:  - Shatters Software)
CherryTree version 0.36.2 (HKLM-x32\...\{DBA7384C-E1C6-44B5-A3B4-C94F2F0B8C0C}_is1) (Version: 0.36.2 - Giuseppe Penone)
ChocolateyGUI 0.13.2.0 (HKLM-x32\...\{EA8711B7-EF11-467D-9871-B9AEDD7D2DA0}) (Version: 0.13.2.0 - Chocolatey)
Cisco Systems VPN Client 5.0.07.0290 (HKLM\...\{467D5E81-8349-4892-9E81-C3674ED8E451}) (Version: 5.0.7 - Cisco Systems, Inc.)
Citrix Online Launcher (HKLM-x32\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Citrix online plug-in - web (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 12.0.0.6410 - Citrix Systems, Inc.)
CleanMem (HKLM-x32\...\CleanMem) (Version: v2.5.0 - PcWinTech.com)
ClocX (1.6.0) (HKLM-x32\...\ClocX) (Version:  - )
CoffeeCup Free FTP (HKLM-x32\...\{66F43DBE-6D46-4BCE-831D-0D4C13639BE8}) (Version: 4.5.12 - CoffeeCup Software Inc.)
CPUID CPU-Z 1.75 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Cratchit.org TimeTool (HKLM-x32\...\Cratchit.org TimeTool) (Version:  - )
CrossLoop 2.82 (HKLM-x32\...\CrossLoop_is1) (Version: 2.82 - CrossLoop, Inc.)
CryptoPrevent v4.3.0 (HKLM-x32\...\{5C5B24E7-4694-4049-A222-CCE7D3FAC63F}_is1) (Version:  - Foolish IT LLC)
CSDiff (HKLM-x32\...\{F9C3B51C-DCCC-4916-B08D-A6820D914AC0}) (Version: 5.0 - ComponentSoftware)
CSVed 2.3.2 (HKLM-x32\...\CSVed_is1) (Version: 2.3.2 - Sam Francke)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DebugMode Wink (HKLM-x32\...\DebugMode Wink) (Version:  - )
Decrap my Computer (HKLM-x32\...\Decrap my Computer) (Version:  - Macecraft Software)
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
DiskCheckup v3.1 (HKLM-x32\...\DiskCheckup_is1) (Version: 3.1.1007 - PassMark Software)
Dotfuscator and Analytics Community Edition 5.18.1 (HKLM-x32\...\{9890DF1A-10E9-4236-94B1-1EFAA4099F13}) (Version: 5.18.1.2898 - PreEmptive Solutions) Hidden
DRKSpider 3.01 (HKLM-x32\...\DRKSpider) (Version: 3.01 - Leandro H. Fernández)
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.18.1 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.39.1 - Dropbox, Inc.) Hidden
EMET 5.5 (HKLM-x32\...\{9A251E18-E3D5-4013-A85D-A780E8D4B43B}) (Version: 5.5 - Microsoft Corporation)
Emsisoft Anti-Malware (HKLM-x32\...\{5502032C-88C1-4303-99FE-B5CBD7684CEA}_is1) (Version: 9.0 - Emsisoft GmbH)
e-Sword (HKLM-x32\...\{463178C4-E707-41EE-BE8A-080C62BF526D}) (Version: 10.04.0000 - Rick Meyers)
EULAlyzer 2.2 (HKLM-x32\...\EULAlyzer_is1) (Version: 2.2.0 - BrightFort LLC)
Evernote v. 5.9.9 (HKLM-x32\...\{CC4235DA-F2CA-11E5-8B13-005056951CAD}) (Version: 5.9.9.9915 - Evernote Corp.)
Everything 1.3.4.686 (x64) (HKLM\...\Everything) (Version:  - )
Evince 2.32.0.145 (HKLM-x32\...\{AA38CC00-F12C-495E-AF00-7EE413D3BFB2}) (Version: 2.32.0.145 - (Custom build))
ExamDiff 1.9 (Build 1.9.0.2) (HKLM-x32\...\ExamDiff_is1) (Version: 1.9.0.2 - PrestoSoft LLC)
f.lux (HKCU\...\Flux) (Version:  - )
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Fiddler (HKLM-x32\...\Fiddler2) (Version: 4.6.2.2 - Telerik)
Fiddler Syntax-Highlighting Addons (HKLM-x32\...\FiddlerSyntaxAddons) (Version:  - )
FileHippo App Manager (HKLM-x32\...\FileHippo.com) (Version:  - FileHippo.com)
Free Monitor for Google 2.5 (HKLM-x32\...\Free Monitor for Google_is1) (Version:  - CleverStat)
Git version 2.8.1 (HKLM\...\Git_is1) (Version: 2.8.1 - The Git Development Community)
GitHub (HKCU\...\5f7eb300e2ea4ebf) (Version: 3.0.12.0 - GitHub, Inc.)
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Google Chrome (HKLM-x32\...\{8B441F7D-FAE4-3F66-BB1D-430B2F76423B}) (Version: 49.0.2623.87 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.15.0.4732 (HKCU\...\GoToMeeting) (Version: 7.15.0.4732 - CitrixOnline)
GPAC (remove only) (HKLM-x32\...\GPAC) (Version:  - )
Graphviz (HKLM-x32\...\{884CF059-9A11-4DF7-A2A7-17EFE90B9278}) (Version: 2.38 - AT&T Research Labs.)
Gravity version 2.7 (HKLM-x32\...\Gravity_is1) (Version:  - )
Greenshot 1.2.8.12 (HKLM\...\Greenshot_is1) (Version: 1.2.8.12 - Greenshot)
GSmartControl (HKLM-x32\...\GSmartControl) (Version: 0.8.7 - Alexander Shaduri)
GSplit 3 (HKLM-x32\...\GSplit3Set) (Version: 3.0.1.0 - G.D.G. Software)
GTK+ Runtime 2.14.7 rev a (remove only) (HKLM-x32\...\GTK 2.0) (Version:  - )
HD Tune 2.55 (HKLM-x32\...\HD Tune_is1) (Version:  - EFD Software)
HTML-Kit 292 (HKLM-x32\...\HTMLKit_is1) (Version: 1.0 - HTMLKit.com)
IIS 10.0 Express (HKLM\...\{5984D8DA-C1AF-4284-9C88-D7150425B315}) (Version: 10.0.1734 - Microsoft Corporation)
IIS Express Application Compatibility Database for x64 (HKLM\...\{08274920-8908-45c2-9258-8ad67ff77b09}.sdb) (Version:  - )
IIS Express Application Compatibility Database for x86 (HKLM\...\{ad846bae-d44b-4722-abad-f7420e08bcd9}.sdb) (Version:  - )
IMG to ISO (HKLM-x32\...\{F10528D1-6478-4F67-A393-CCAC1DB958C1}_is1) (Version:  - imgtoiso.com)
InstantArticleWizard (HKLM-x32\...\InstantArticleWizard) (Version:  - )
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
Java 8 Update 77 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418077F0}) (Version: 8.0.770.3 - Oracle Corporation)
Java 8 Update 77 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218077F0}) (Version: 8.0.770.3 - Oracle Corporation)
Java SE Development Kit 7 Update 55 (HKLM-x32\...\{32A3A4F4-B792-11D6-A78A-00B0D0170550}) (Version: 1.7.0.550 - Oracle)
Java SE Development Kit 8 Update 72 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180720}) (Version: 8.0.720.15 - Oracle Corporation)
Java SE Development Kit 8 Update 74 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180740}) (Version: 8.0.740.2 - Oracle Corporation)
Java SE Development Kit 8 Update 77 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180770}) (Version: 8.0.770.3 - Oracle Corporation)
JetBrains PyCharm Community Edition 2016.1 (HKCU\...\PyCharm Community Edition 2016.1) (Version: 145.260.1 - JetBrains s.r.o.)
JetBrains PyCharm Community Edition 4.0 (HKCU\...\PyCharm Community Edition 4.0) (Version: 139.487 - JetBrains s.r.o.)
JetBrains PyCharm Community Edition 4.0.5 (HKCU\...\PyCharm Community Edition 4.0.5) (Version: 139.1547 - JetBrains s.r.o.)
JetBrains PyCharm Community Edition 4.0.6 (HKCU\...\PyCharm Community Edition 4.0.6) (Version: 139.1659 - JetBrains s.r.o.)
JetBrains PyCharm Community Edition 5.0.3 (HKCU\...\PyCharm Community Edition 5.0.3) (Version: 143.1559.1 - JetBrains s.r.o.)
JetBrains PyCharm Community Edition 5.0.4 (HKCU\...\PyCharm Community Edition 5.0.4) (Version: 143.1919.2 - JetBrains s.r.o.)
join.me (HKCU\...\JoinMe) (Version: 2.13.0.1917 - LogMeIn, Inc.)
join.me.launcher (HKLM-x32\...\{910ECE43-4D0D-4FAB-BE1F-6992F0495624}) (Version: 1.0.624.0 - LogMeIn, Inc.) Hidden
Juniper Networks Host Checker (HKCU\...\Neoteris_Host_Checker) (Version: 8.0.7.32723 - Juniper Networks)
Juniper Networks Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 8.0.7.50111 - Juniper Networks)
Juniper Networks Setup Client 64-bit Activex Control (HKLM\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks)
Juniper Networks Setup Client Activex Control (HKLM-x32\...\Juniper_Setup_Client Activex Control) (Version: 2.1.1.1 - Juniper Networks)
KeePass Password Safe 2.32 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.32 - Dominik Reichl)
Keyword Optimizer Pro 2 (HKLM-x32\...\Keyword Optimizer Pro 22.0.1.8) (Version: 2.0.1.8 - InnAnTech Industries Inc.)
KeywordMap Pro version 1.10.1100 (HKLM-x32\...\{C63770FF-99B3-4D07-AA04-79140EC1E84E}_is1) (Version: 1.10.1100 - MarketBold, Inc.)
LaParola (HKLM-x32\...\LaParola) (Version:  - LaParola.Net)
Leo-5.1-final (remove only) (HKLM-x32\...\leo) (Version: 5.1-final - Edward K. Ream)
LibreOffice 5.1.2.2 (HKLM-x32\...\{09AD7191-4F96-442C-B2F4-1491B144DBEB}) (Version: 5.1.2.2 - The Document Foundation)
Logos Bible Software (HKLM-x32\...\{93169C56-0909-4683-9D7A-FEE216F36746}) (Version: 6.160.41 - Faithlife Corporation)
LyX 2.0.5.1 (Installed for Current User) (HKCU\...\LyX2051) (Version: 2.0.5.1 - LyX Team)
LyX 2.0.6 (Installed for Current User) (HKCU\...\LyX206) (Version: 2.0.6 - LyX Team)
Macro Marketer (HKLM-x32\...\Macro Marketer) (Version: 3.7 - Insight Software Solutions, Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Market Samurai (HKLM-x32\...\{95A86701-2FBE-A56F-5ABA-5712E6AD59F7}) (Version: 0.93.29 - Alliance Software Pty Ltd) Hidden
Market Samurai (HKLM-x32\...\MarketSamurai.6E37012E1CBD7F47B14488FCC715944F3EBDCEDC.1) (Version: 0.93.29 - Alliance Software Pty Ltd)
Metafile to EPS Converter (HKLM-x32\...\Metafile to EPS Converter) (Version:  - Joost Verburg)
Microsoft .NET Framework 2.0 SDK (x64) - ENU (HKLM\...\Microsoft .NET Framework 2.0 SDK (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU) (HKLM-x32\...\{290FC320-2F5A-329E-8840-C4193BD7A9EE}) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (HKLM-x32\...\{B941AFB4-8851-33A1-9E72-0C33D463C41C}) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.6 SDK (HKLM-x32\...\{B5915D37-0637-4A26-A3AA-C5DC9F856370}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (ENU) (HKLM-x32\...\{3D3CEBE6-40EA-4C48-97FD-73828281AB4A}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (HKLM-x32\...\{2CC6A4A7-AAC2-46C9-9DBB-3727B5954F65}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Baseline Security Analyzer 2.2 (HKLM\...\{08C3441C-4FAF-48D3-A551-70DD6031734F}) (Version: 2.2.2170 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Help Viewer 2.2 (HKLM-x32\...\Microsoft Help Viewer 2.2) (Version: 2.2.23107 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft Office Access database engine 2007 (English) (HKLM-x32\...\{90120000-00D1-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4024.1220 - Microsoft Corporation)
Microsoft Outlook Web Access S/MIME (2007) (HKLM-x32\...\{512FA709-D3E8-4094-A1B5-39A2A08A8400}) (Version: 8.1.348.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM-x32\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (x64) (HKLM\...\{1F9EB3B6-AED7-4AA7-B8F1-8E314B74B2A5}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM-x32\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (14.0.50616.0) (HKLM-x32\...\{58246C80-3941-4B69-AE31-264644E2ADB8}) (Version: 14.0.50616.0 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{4701DEDE-1888-49E0-BAE5-857875924CA2}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{68BA34E8-9B9D-4A74-83F0-7D366B532D75}) (Version: 12.0.2402.11 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{718FFB65-F6E4-4D62-861F-ED10ED32C936}) (Version: 12.0.2402.11 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ Compiler Package for Python 2.7 (HKLM-x32\...\{692514A8-5484-45FC-B0AE-BE2DF7A75891}) (Version: 9.0.1.30729 - Microsoft Corporation)
Microsoft Visual Studio Community 2015 (HKLM-x32\...\{50b32652-69d2-4b93-9316-edcd12067b8b}) (Version: 14.0.23107.10 - Microsoft Corporation)
Microsoft Web Deploy 3.6 (HKLM\...\{ED4CC1E5-043E-4157-8452-B5E533FE2BA1}) (Version: 3.1238.1955 - Microsoft Corporation)
Midori 0.5.8 (HKLM-x32\...\Midori) (Version: 0.5.8 - Christian Dywan)
MiKTeX 2.9 (HKLM\...\MiKTeX 2.9) (Version: 2.9 - MiKTeX.org)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 45.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 45.0.1 (x86 en-US)) (Version: 45.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.1 - Mozilla)
MSBuild/NuGet Integration 14.0 (x86) (HKLM-x32\...\{C74D6166-9348-48F3-8A63-1820FE4E2009}) (Version: 14.0.23315 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Multi-Device Hybrid Apps using C# - Templates - ENU (HKLM-x32\...\{12D99739-FFD3-3761-8AA6-F929E0FE407E}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Myst Online: Uru Live (remove only) (HKLM-x32\...\MOUL) (Version:  - )
Nested 1.2.2 (HKLM-x32\...\Nested) (Version: 1.2.2 - Carlos Jenkins)
NetBeans IDE 7.1.1 (HKLM\...\nbi-nb-base-7.1.1.0.0) (Version: 7.1.1 - NetBeans.org)
NetTime (HKLM-x32\...\NetTime_is1) (Version:  - Mark Griffiths)
NirSoft WebVideoCap (HKLM-x32\...\NirSoft WebVideoCap) (Version:  - )
NirSoft Wireless Network Watcher (HKLM-x32\...\NirSoft Wireless Network Watcher) (Version:  - )
Node.js (HKLM\...\{7EB9C851-997C-4B84-BE81-D064FA62B0D4}) (Version: 5.10.1 - Node.js Foundation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.9.1 - Notepad++ Team)
OlympusCodecs (HKLM-x32\...\{9599AA83-D20B-45E1-819A-5EFD6AFED2BE}) (Version: 1.0.1 - Olympus)
Oracle VM VirtualBox 5.0.16 (HKLM\...\{F2E958A1-9215-4C7D-9A2E-F0740B8CA5B7}) (Version: 5.0.16 - Oracle Corporation)
PagePlusX7ContentDeclaration (HKLM-x32\...\{DDD8D35B-EDEA-45FC-8930-C494B02E42FF}) (Version: 1.0.0.0 - Serif (Europe) Ltd) Hidden
Pandoc 1.17.0.2 (HKLM-x32\...\{98F580EC-D405-4619-8C10-38488A017275}) (Version: 1.17.0.2 - John MacFarlane)
PGM Functions Library (HKLM-x32\...\PGM Functions Library) (Version: 3.5 - Professional Grade Macros)
PPWIZARD (HKLM-x32\...\PPWIZARD) (Version: 08.298 (9:40am 24 Oct 2008) - Dennis Bareis)
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{436A18DD-5F2C-4B3C-985E-AD3C13B0CC25}) (Version: 1.2.5134.1 - PreEmptive Solutions) Hidden
Prerequisites for SSDT  (HKLM-x32\...\{21373064-AD95-48DB-A32E-0D9E08EF7355}) (Version: 12.0.2000.8 - Microsoft Corporation)
PyQt GPL v4.10.3 for Python v2.7 (x64) (HKLM\...\PyQt GPL v4.10.3 for Python v2.7 (x64)) (Version: 4.10.3 - )
PyQt GPL v4.9 for Python v2.7 (x86) (HKLM-x32\...\PyQt GPL v4.9 for Python v2.7 (x86)) (Version: 4.9-1 - )
Python 2.7 lxml-3.4.1 (HKCU\...\lxml-py2.7) (Version:  - )
Python 2.7 Pillow-2.6.1 (64-bit) (HKLM\...\Pillow-py2.7) (Version:  - )
Python 2.7.11 (64-bit) (HKLM\...\{16E52445-1392-469F-9ADB-FC03AF00CD62}) (Version: 2.7.11150 - Python Software Foundation)
Python 3.5.0 (32-bit) (HKCU\...\{4d5c3f26-744d-4e1e-8362-cdbe364e1a73}) (Version: 3.5.150.0 - Python Software Foundation)
Python 3.5.0 Add to Path (32-bit) (HKLM-x32\...\{2ACA9F2F-F5DA-4D92-8DC3-88AAE8CCEB2C}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Core Interpreter (32-bit) (HKLM-x32\...\{E9E55FC3-A47F-4ACA-8691-C22469450FB1}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Development Libraries (32-bit) (HKLM-x32\...\{D5A057BD-471E-40D6-B7E0-79E08210D8F6}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Documentation (32-bit) (HKLM-x32\...\{169B7A58-FE29-48E8-8773-9D6390815C8C}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Executables (32-bit) (HKLM-x32\...\{CE48771A-4CC2-4F35-A7B3-D136E91D04F3}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Launcher (32-bit) (HKLM-x32\...\{CAA5FC80-DEF6-4DFA-9C06-23921A87F092}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 pip Bootstrap (32-bit) (HKLM-x32\...\{11187860-0D92-490D-86EC-3A941C98D451}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Standard Library (32-bit) (HKLM-x32\...\{0740B2CD-63EC-44C7-B39E-B6EB579773E6}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Tcl/Tk Support (32-bit) (HKLM-x32\...\{7AB85182-2EE4-4137-A5C6-D8C03958DCBA}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Test Suite (32-bit) (HKLM-x32\...\{2234BC4D-E95D-40C2-818D-7845760C510F}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Python 3.5.0 Utility Scripts (32-bit) (HKLM-x32\...\{4A69B338-2C0C-4726-A261-44DBCF0DA94A}) (Version: 3.5.150.0 - Python Software Foundation) Hidden
Q10 Editor (HKLM-x32\...\Q10) (Version:  - )
Quest PowerGUI® 3.8 (HKLM-x32\...\{4498748D-F54C-4B84-AD4D-F8DA827FF65E}) (Version: 3.8.0.129 - Quest Software, Inc.) Hidden
Quest PowerGUI® 3.8 (HKLM-x32\...\{4498748D-F54C-4B84-AD4D-F8DA827FF65E}_Qs) (Version: 3.8.0.129 - Quest Software, Inc.)
Racket v6.1 (x86_64) (HKLM-x32\...\Racket-x86_64-6.1) (Version: 6.1 - PLT Design Inc.)
Rapport (HKLM-x32\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1404.104 - Trusteer) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.98.107.2016 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7404 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roslyn Language Services - x86 (HKLM-x32\...\{5B47029B-1E62-30FF-906E-694851C22782}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Roslyn Language Services - x86 (HKLM-x32\...\{6C1985E7-E1C5-3A95-86EF-2C62465F15C3}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Ruby 2.1.6-p336-x64 (HKCU\...\{2A5A5972-E912-49C4-9459-F05131507B6E}_is1) (Version: 2.1.6-p336 - RubyInstaller Team)
Ruby 2.2.4-p230-x64 (HKCU\...\{A98E44F8-6401-400F-830E-B1A2919C22BD}_is1) (Version: 2.2.4-p230 - RubyInstaller Team)
Sandboxie 5.10 (64-bit) (HKLM\...\Sandboxie) (Version: 5.10 - Sandboxie Holdings, LLC)
SciTE4AutoIt3 14.06.03.20 (HKLM-x32\...\SciTE4AutoIt3) (Version: 14.06.03.20 - Jos van der Zande)
Screaming Frog SEO Spider (HKLM-x32\...\Screaming Frog SEO Spider) (Version: 2.55 - Screaming Frog Ltd)
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========================= Memory info: ===================================
Percentage of memory in use: 44%
Total physical RAM: 6143.28 MB
Available physical RAM: 3380.31 MB
Total Virtual: 12284.76 MB
Available Virtual: 7498.73 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:187.44 GB) NTFS
2 Drive d: (HP_PAVILION) (Fixed) (Total:365.65 GB) (Free:174.18 GB) NTFS
3 Drive e: (HP_RECOVERY) (Fixed) (Total:6.95 GB) (Free:1.03 GB) FAT32

========================= Users: ========================================
User accounts for \\DAD-PC

Administrator            Guest                    Katie                    
Laura                    Liam                     


**** End of log ****
 

 

And here is the Speccy output:

 

http://speccy.piriform.com/results/KBffFyO1n2ny6Yw2gdQtWpd

 

Thanks!

Liam.


Edited by hamluis, 09 April 2016 - 07:05 PM.


#4 hamluis

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Posted 09 April 2016 - 07:40 PM

Seagate hard drive, ST350062, reflects status of "Warning" per Speccy.  I would download and then run the long generic diagnostic, using SeaTools For Windows, dc3 - http://www.bleepingcomputer.com/forums/t/595453/restart-your-computer-to-install-windows-updates/?p=3857682 .  This is the hard drive Windows is on.

 

Louis



#5 CelticCoder

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Posted 10 April 2016 - 02:50 PM

Hi Louis,

 

The test passed, here is the log file:

 

--------------- SeaTools for Windows v1.4.0.4 ---------------
10/04/2016 17:57:03
Model Number: ST3500620AS
Serial Number: 9QMAH1R0
Firmware Revision: HP24
Long Generic - Started 10/04/2016 17:57:03
Long Generic - Pass 10/04/2016 20:39:22

 

Thanks!

Liam.



#6 hamluis

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Posted 10 April 2016 - 04:00 PM

FWIW

 

Quite honestly...IMO, this seems more like one of those statistics...that are absolutely meaningful only if certain measures are effected and the "values" cannot be taken at face value.

 

You have a number of apps installed on your system...which, IMO, may be making constant demands on the system.  If there is no discernible problem that can be determined otherwise...I'd look in that direction.

 

You might try running the chkdsk /r command and follow that up with a defrag (for both drives)...but that's more like routine maintenance that should be done periodically by anyone with an actual hard drive and not an SSD.

 

Louis


Edited by hamluis, 10 April 2016 - 04:06 PM.


#7 CelticCoder

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Posted 13 April 2016 - 02:52 PM

Hi Louis,

 

Thanks for the link to the ithack.com article. I will need to do some research on "perfmon" and using the appropriate counters. Its been a while since I used used Process Explorer and Filemon. I will get back to you on what I find.

 

You mentioned that there are some applications that are making heavy demands on the system. I have noticed, for example, that Emsisoft Anti-Malware negatively impacts performance when it is scanning.

 

I also have "IBM Security Trusteer Rapport" and the Backblaze backup program constantly running in the background. Are these the kinds of applications that you were suggesting that I look into?

 

I tend to run "chkdsk" on a regular basis as well as a weekly defrag of my hard disks.

 

Thanks!

Liam.



#8 hamluis

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Posted 13 April 2016 - 02:56 PM

I meant to comment on Emsisoft...I find the same thing, which is why I uninstalled it (I have a courtesy copy available to me) last year.  I tested it on two different desktops and removed it in favor of my old combo of SAS and scans with Malwarebytes when such seem appropriate.

 

Louis



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Posted 16 April 2016 - 05:30 PM

Hi Louis,

I have not yet run the "perfmon" diagnostics, but I did run the Performance Troubleshooter in the Control Panel. The first option was to prevent programs running at startup. I chose to disable the following programs and performance in general has measurably improved:

 

- Citrix ICA Client
- vpngui.exe (Part of the Cisco VPN client)
- Jave Platform SE Auto Updater

 

What do you think of Easy Service Optimizer v1.2 to prevent unnecessary services from running in the background? Is this another possible performance optimisation option?

 

Thanks!
Liam.



#10 Willy22

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Posted 16 April 2016 - 06:07 PM

- Focus on the drive, not the software. By looking at SPECCY's results, it's quite clear. Your HD is failing. That's why the disk queue is so long. Open Resource Monitor (Disk tab) to confirm that.

 

HD's SMART attribute #05 is no longer at zero.

https://en.wikipedia.org/wiki/S.M.A.R.T.

Run GSmartControl and tell us how many red(-ish) line show up in the "Attribute" tab.

http://gsmartcontrol.sourceforge.net/home/

 

- One more suggestion: If you update JAVA (Do you REALLY need it ?) then first remove the old versions of JAVA.


Edited by Willy22, 16 April 2016 - 06:36 PM.


#11 hamluis

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Posted 16 April 2016 - 06:34 PM

I have never thought that installing any program...increases efficiency of any of my systems.  Some one would say, "that does not compute" :).

 

If I want to control resource utiliziation on a system...I'd just remove programs, remove startups, check my hardware for functionality, and try to determine if malware might be at work.

 

Louis



#12 CelticCoder

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Posted 17 April 2016 - 04:58 PM

Hi Louis / Willy22,

 

I have attached a screen shot from GSMartControl and here are the critical values:

 

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       36
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       7
196 Reallocated_Event_Count 0x0033   100   100   036    Pre-fail  Always       -       36

 

I also ran a trial version of HD Sentinel and as can be seen in the screen shot, the critical item is the Estimated Remaining Lifetime of 40 days. I need to talk to my son about replacing this drive. Any suggestions on cloning the contents, especially as it is my Windows 7 system drive?

 

Thanks!

Liam.

 

Attached Files



#13 Willy22

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Posted 17 April 2016 - 08:17 PM

- Cloning won't help you. Back up all data and replace the drive.



#14 hamluis

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Posted 18 April 2016 - 09:00 AM

When there is a problem with a hard drive...cloning is likely to be ineffective.  Although it may appear that the process completes, the results may be inaccessible or just plain garbage.  Trying to clone the drive will not necessarily provide a positive result...but attempting such cannot provide a more negative situation than you currently have, IMO.

 

Louis






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