Strange. Hooked up the external HD to my laptop the drivers loaded, the drive was detected and works fine. I am running Windows 10 on both computers and as far as function and programs they are the same. So hooked up drive to desktop and got the task bar icon for a USB device detected. Opened device manager and it was listed there with a drive letter. I forget, at the moment, what I used to view all connected devices and there was a SATA-USB bridge icon. The drive was not listed. When I unplug or plug in either the power or the connection cable, Windows gives me a chime as if it recognizes the drive. I am out of ideas. I need it to work with my desktop as it only has a 75gb HD and will be needing the extra room. I seem to remember seeing a post that included a connection to information about how to connect an external hard drive that is failing. I was on a search for some other information and passed it by.
It's a Fantom Drive 3.0 and I have checked their support and nothing they offered worked. How can it be the drive works on one computer and not the other when both are running almost identical OS? Bios?