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Google Chrome opens multiple time when i run some games


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9 replies to this topic

#1 couto1395

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Posted 09 April 2016 - 06:25 AM

Good morning i've been having some problems when i launch some games (for example: fm 2016 or cs global offensive in steam, etc) the game opens and immediately google chrome opens several times in background being almost impossible to play. I tried to unistall chrome but then opens Internet explorer instead. I have downloaded malwarebytes and other programs but they can't find any problem or any spyware. Please help if possible! 

Thank You,

Best regards



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#2 nasdaq

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Posted 09 April 2016 - 08:59 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.

Edited by nasdaq, 09 April 2016 - 09:02 AM.


#3 couto1395

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Posted 09 April 2016 - 11:22 AM

Hello and thank you. Here are the files

 

PS: One little info, when the browser opens, it opens the default page of chrome, so it doesn't open any page of advertising or others.

Attached Files



#4 nasdaq

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Posted 10 April 2016 - 07:13 AM

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Windows\System32\SppExtComObjPatcher.exe
IFEO\SppExtComObj.exe: [Debugger] SppExtComObjPatcher.exe
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
CHR Extension: (Pagamentos via Chrome Web Store) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-02]
S3 SmbDrvI; \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys [X]
C:\Windows\System32\SppExtComObjPatcher.exe
C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

====

Please let me know what problem persists with this computer.

#5 couto1395

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Posted 10 April 2016 - 05:48 PM

Did everything you told me to do, but seems the problem persists, when i ran the game it keeps opening multiple times google chrome browser default page.

 

 

Attached Files



#6 nasdaq

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Posted 11 April 2016 - 08:55 AM

Your copy of Chrome has been compromised

Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants.

Clear your Chrome cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

===

Remove Chrome using the the instructions on this page.
https://support.google.com/chrome/answer/95319?hl=en

Before you do Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

Re-install Chrome and the Bookmarks.

If you want to save all your settings refer to this page.
Follow the instructions before removing Chrome.
http://juan2geek.com/how-to-backup-and-restore-entire-google-chrome-setting/


======================

p.s.
If you are using Chrome Syncing then you may have to go this way.

Remove Chrome Sync...

What does synchronize settings and so on?
Google Chrome does. It saves all of my passwords, settings, extensions and so on to their cloud server.

Before you start save your Passwords and Bookmarks as you must remove the current synchronization with Chrome.

This tool can be used to save your passwords
http://securityxploded.com/chromepassworddecryptor.php
I have not tested it so use it at your own risk.
===

Export / Import your Bookmarks
Chrome will export your bookmarks as a HTML file.
http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks
===


Delete your synced account.
https://support.google.com/chrome/answer/2390059?hl=en
===

Delete the Chrome folder.
You will normally find it in the folder in bold.
C:\Users\User name (yours)\AppData\Local\Google > and deleted the Chrome folder.

Close Chrome.

Restart the browser.

Import your passwords and bookmarks

====
These are the Chrome extensions I suggest you re-install if you use them.

CHR Extension: (Google Docs) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2016-03-22]
CHR Extension: (Google Drive) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-03-22]
CHR Extension: (YouTube) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-03-22]
CHR Extension: (Documentos do Google offline) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-22]
CHR Extension: (Skype) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2016-03-22]
CHR Extension: (Gmail) - C:\Users\doc4_\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-03-22]
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2016-01-08]
etc..
To find the Extensions Google the designated string, for example, this one will guide you to install Google Docs

aohghmighlieiainnegkcijnfilokake

Do the others one by one.

#7 nasdaq

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Posted 17 April 2016 - 07:51 AM

Are you still with me?

#8 couto1395

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Posted 18 April 2016 - 02:02 PM

i did that, you mentioned above, but didn't worked, then one day i executed adwcleaner restart the pc and  during that day the browser didn't opened one single time. Next day the problem came back. I attempted to do the same step with the adwcleaner but didn't fix this time. It bugs me because when i'm working with the computer the browser almost don't opens a single time but when i run the counter striker global offensive game on steam, the browser turns insane and opens lots of lots of times.



#9 couto1395

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Posted 18 April 2016 - 02:53 PM

Hi again. I was searching at the net, particulary in a hp support forum cause my laptop is HP, and there were other users with the same problem, and i found the solution, i download keytweak and disabled the keys that where relate with the web, and it seems to solve the problem. However thank you so much for trying to help me to fix the problem. 

Regards,

Couto1395



#10 nasdaq

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Posted 19 April 2016 - 06:19 AM

Thank you for posting this.

It may help others.




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