I've got a Samsung RF511 Notebook, which came with Windows 7. I'm trying always without success to upgrade to Windows 10. During the upgrade process, there is a message that tells me to uninstall Samsung Recovery 5. The updater can't uninstall this software, and I can't uninstalled either (when I try to do it by using the Control Panel). Using Safe Mode won't help either.
Can someone help me, please? I'm stuck!
I get not only the message from Windows update, there is also a system message every time I try to uninstall Samsung Recovery 5.
The message is:
"An Error (-5005 : 0x80070002) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor Samsung
Error Code: -5005 : 0x80070002
PAPP: Samsung Recovery Solution 5
Edited by hamluis, 09 April 2016 - 05:00 AM.
Moved from Win 7 to W10 Support - Hamluis.