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Windows 10 Won't Boot, Recovery Failed

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#1 XtremeAero426


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Posted 08 April 2016 - 04:45 PM

When I try and boot Windows 10, I receive the error "INACCESSIBLE_BOOT_DEVICE"


I was originally receiving the error "PROCESS1_INITIALIZATION_FAILED"


I booted with an installation USB drive and tried startup repair.


I received this screen: https://i.imgur.com/L5O6bRi.jpg


I tried the command: sfc /scannow /offbootdir=c:\ /offwindir=c:\Windows


It returned the message: "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again." The problem is Windows doesn't boot.


I then tried the command: dism.exe /image:C:\ /cleanup-image /revertpendingactions


I received the message "The scratch directory might be insufficient to perform this operation. This can cause unexpected behavior. Use the /ScratchDir option to point to a folder with sufficient scratch space. The recommended size is at least 1024 MB." It then started the process and returned the error 14098.


Here's a picture of the command prompt: https://i.imgur.com/ZWJNyvk.jpg


I tried replacing the bootcat.cache file with one from a working Windows 10 installation and tried the commands again with the same results.


After replacing the bootcat.cache file I began receiving the error "INACCESSIBLE_BOOT_DEVICE".


Does anyone have any idea of how I can get Windows working again? Any help would be appreciated. Thanks.


Edit: Log files are attached below:

Attached File  dism.log   921.91KB   2 downloads

Attached File  SrtTrail.txt   2.55KB   3 downloads


Something that might be worth noting is that the dism.log file was found in the windows.old directory, not windows.

Edited by hamluis, 09 April 2016 - 04:54 AM.
Moved from Crashes/BSODs to Win 10 Support - Hamluis.

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#2 Niweg


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Posted 09 April 2016 - 10:22 AM

 If this happened to me, I'd restore from a recent full system backup I make regularly to external hard drives.  


 Good luck.

Make regular full system backups or you'll be sorry sooner or later.

#3 dc3


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Posted 09 April 2016 - 11:40 AM

You can create the Windows 10 installation media from Microsoft.


You can use the instruction a Microsoft to use a recovery drive to restore or reset your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#4 usasma


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Posted 09 April 2016 - 03:58 PM

Info on the STOP 0x6B error (PROCESS1_INITIALIZATION_FAILED):  http://www.carrona.org/bsodindx.html#0x0000006B

and info on the STOP 0x7B error (INACCESSIBLE_BOOT_DEVICE):  http://www.carrona.org/bsodindx.html#0x0000007B

Please note that a thing that they have in common is a hardware problem with the hard drive.

Please run these free hardware diagnostics (starting with the hard drive diagnostics):  http://www.carrona.org/hwdiag.html

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