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Internet Problems: Corrupted downloads and images, etc


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#1 Helvets

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Posted 07 April 2016 - 04:43 PM

Hi! 

Sunddenly one day, chrome started to show images like this:
d42c59c19a1fb1a1f8a9303beb30a95b.png 1a35bb1e8a6e786acc1ab95fab026cc6.png

Some sites this occurs, others, dont (like facebook and youtube).

This initially started on chrome, but extended to firefox and internet explorer. So I decided to reinstall my OS(for other reasons, thar you can see here)

Sometime the error appears, sometime not.

But stuff started to get strange. Downloads from Chrome started to getting corrupted. The file was downloading instantly but not working and with error messages, like this:
b107bbb14e2d8c92999cc8935d5ccd79.png

When I tried to download with internet explorer, it was written that: "could download for some reason" or something like that. Then I clicked retry and everything went ok.

But, programs that use internet to install itselves, like Skype, Steam, and my paid Norton are not working. With steam i managed to disable the firewall and it updated. But the games arent downloading:

When I click to update one of then, it stays on the update process for less then 1 second:
dfd4a2fdc751f8959ee1c050b334d0e9.png

And then it move out.

I use a D-Link DWA-132 Wireless N USB Adapter(rev. B) and have a Windows 7 x64.



TLDR:
Everyting that needs internet to install/update isnt working. Downloads and images on chrome are getting corrupted.


Edited by Helvets, 07 April 2016 - 04:44 PM.


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#2 hamluis

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Posted 07 April 2016 - 04:56 PM

Related topic at http://www.bleepingcomputer.com/forums/t/608455/windows-update-error-80248014/page-7 .

 

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

 

Louis


Edited by hamluis, 07 April 2016 - 04:58 PM.


#3 Helvets

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Posted 07 April 2016 - 05:04 PM

Thx for replying!

Here's the mini tool box log:

MiniToolBox by Farbar Version: 02/07/2016 01
Ran by Peter (administrator) on 04/07/2016 at 19:02:32
Running from "C: \ Users \ Peter \ Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
************************************************** *************************
 
========================= Event log errors: ===================== ==========
 
Application errors:
==================
Error: (04/07/2016 06:54:23 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 06:52:43 PM) (Source: ESENT) (User:)
Description: TaskHost (1692) WebCacheLocal: Error -1811 when opening the log file C: \ Users \ Peter \ AppData \ Local \ Microsoft \ Windows \ WebCache \ V010002D.log.
 
Error: (04/07/2016 05:54:11 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 05:36:02 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 05:07:05 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 04:56:33 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 04:25:38 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/06/2016 04:24:07 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/05/2016 08:12:20 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/05/2016 04:31:02 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
System errors:
=============
Error: (04/07/2016 06:52:45 PM) (Source: Service Control Manager) (User:)
Description: Failed to load (s) following (s) driver (s) of the beginning of the system or boot: cdrom
 
Error: (07/04/2016 06:52:37 PM) (Source: atikmdag) (User:)
Description: Display is not active
 
Error: (07/04/2016 06:52:37 PM) (Source: atikmdag) (User:)
Description: CPLIB :: General - Invalid Parameter
 
Error: (04/07/2016 06:51:58 PM) (Source: Service Control Manager) (User:)
Description: The Software Protection service terminated unexpectedly. This happened 1 time (s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (04/07/2016 06:51:58 PM) (Source: Service Control Manager) (User:)
Description: The HP Support Solutions Framework Service service terminated unexpectedly. This happened 1 time (s).
 
Error: (04/07/2016 06:51:58 PM) (Source: Service Control Manager) (User:)
Description: Network Sharing Service Windows Media Player service terminated unexpectedly. This happened 1 time (s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/07/2016 06:51:58 PM) (Source: Service Control Manager) (User:)
Description: The Windows Search service terminated unexpectedly. This happened 1 time (s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/07/2016 06:51:58 PM) (Source: Service Control Manager) (User:)
Description: The Print Spooler service terminated unexpectedly. This happened 1 time (s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (04/07/2016 05:52:37 PM) (Source: Service Control Manager) (User:)
Description: Failed to load (s) following (s) driver (s) of the beginning of the system or boot: cdrom
 
Error: (07/04/2016 05:52:27 PM) (Source: atikmdag) (User:)
Description: Display is not active
 
Microsoft Office Sessions:
=========================
Error: (04/07/2016 06:54:23 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 06:52:43 PM) (Source: ESENT) (User:)
Description: taskhost1692WebCacheLocal: C: \ Users \ Peter \ AppData \ Local \ Microsoft \ Windows \ WebCache \ V010002D.log -1811
 
Error: (04/07/2016 05:54:11 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 05:36:02 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 05:07:05 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 04:56:33 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/07/2016 04:25:38 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/06/2016 04:24:07 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/05/2016 08:12:20 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
Error: (04/05/2016 04:31:02 PM) (Source: WinMgmt) (User:)
Description: //./root/CIMV2SELECT __InstanceModificationEvent * FROM WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage> 990x80041003
 
=========================== Installed Programs ===================== =======
7-Zip 15:14 (x64) (HKLM \ ... \ 7-Zip) (Version: 15:14 - Igor Pavlov)
Adobe Flash Player 21 ActiveX (HKLM-x32 \ ... \ Adobe Flash Player ActiveX) (Version: 21.0.0.197 - Adobe Systems Incorporated)
Adobe Flash Player 21 PPAPI (HKLM-x32 \ ... \ Adobe Flash Player PPAPI) (Version: 21.0.0.197 - Adobe Systems Incorporated)
Adobe Reader 9.3 (x32-HKLM \ ... \ {AC76BA86-7AD7-1033-7B44-A93000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
Atheros Communications Inc. ® AR81Family Gigabit / Fast Ethernet Driver (x32-HKLM \ ... \ {3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.4.4 - Atheros Communications Inc.)
CCleaner (HKLM \ ... \ CCleaner) (Version: 5:16 - Piriform)
DWA-132 (HKLM-x32 \ ... \ {9899B8B5-C656-4816-903C-29C4185BF674}) (Version: 1.00.0000 - D-Link)
Product improvement study for HP Deskjet 2540 series (HKLM \ ... \ {44FE0FDF-E044-4EA9-AC22-325CDD4C3241}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
Google Chrome (HKLM-x32 \ ... \ Chrome) (Version: 49.0.2623.110 - Google Inc.)
Google Update Helper (HKLM-x32 \ ... \ {60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Gyazo 3.2.1 (x32-HKLM \ ... \ {6DB8C365-E719-4BA5-9594-10DFC244D3FD} _is1) (Version: - Note Inc.)
HP Deskjet 2540 series Help (HKLM-x32 \ ... \ {} 70B5D5B2-8014-4C22-9963-361B1F07B81A) (Version: 30.0.0 - Hewlett Packard)
HP Deskjet 2540 series Basic Device Software (HKLM \ ... \ {A4BA74B3-3DCB-47cc-9C80-C2CBAC26C6EB}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32 \ ... \ HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Assistant (HKLM-x32 \ ... \ {78E2C850-ADA6-420D-BA35-2F4A9BE733CC}) (Version: 8.2.8.25 - HP)
HP Support Solutions Framework (HKLM-x32 \ ... \ {89A620D5-6D9C-4C31-994D-9FAEE2987E2A}) (Version: 12.3.11.29 - HP)
HP Update (x32-HKLM \ ... \ {912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5005002002 - Hewlett-Packard)
Intel ® Control Center (HKLM-x32 \ ... \ {F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel ® Management Engine Components (HKLM-x32 \ ... \ {65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel ® OpenCL CPU Runtime (x32-HKLM \ ... \ {FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: - Intel Corporation)
Intel ® Graphics Processor (HKLM-x32 \ ... \ {F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2618 - Intel Corporation)
Intel ® Rapid Storage Technology (HKLM-x32 \ ... \ {3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)
Intel ® USB 3.0 eXtensible Host Controller Driver (x32-HKLM \ ... \ {240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.3.214 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM \ ... \ {6199B534-A1B6-46ED-873b-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
Malwarebytes Anti-Malware version 2.2.1.1043 (x32-HKLM \ ... \ Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
marvell 91xx driver (HKLM-x32 \ ... \ MagniDriver) (Version: 1.2.0.1010 - Marvell)
Microsoft .NET Framework 4.6.1 (HKLM \ ... \ {92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Visual C ++ 2010 x64 Redistributable - 10.0.30319 (HKLM \ ... \ {DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C ++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32 \ ... \ {196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 45.0.1 (x86 en-US) (HKLM-x32 \ ... \ Mozilla Firefox 45.0.1 (x86 en-US)) (Version: 45.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32 \ ... \ MozillaMaintenanceService) (Version: 45.0.1 - Mozilla)
ON_OFF Charge B11.1102.1 (HKLM-x32 \ ... \ {3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Platform (HKLM-x32 \ ... \ {20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1:39 - VIA Technologies, Inc.) Hidden
Popcorn Time (HKLM-x32 \ ... \ Popcorn Time_is1) (Version: 5.4.9.0 - Popcorn Time)
Steam (HKLM-x32 \ ... \ Steam) (Version: 2.10.91.91 - Valve Corporation)
VIA Platform Device Manager (HKLM-x32 \ ... \ {InstallShield_ 20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1:39 - VIA Technologies, Inc.)
 
========================= Memory info: ====================== =============
Percentage of memory in use: 21%
Total physical RAM: 16277.9 MB
Available physical RAM: 12766.78 MB
Total Virtual: 32554 MB
Available Virtual: 28636.07 MB
 
========================= Partitions: ======================= ==============
1 Drive C: () (Fixed) (Total: 465.66 GB) (Photo: 196.39 GB) NTFS
2 Drive d: (JMA) (Fixed) (Total: 931.51 GB) (Photo: 479.36 GB) NTFS
 
========================= Users: ======================= =================
usu accounts river to PEDRO PC \\
 
Administrator Peter Guest
Conclu¡do command to succeed.
 
 
**** End of log ****

Edited by hamluis, 07 April 2016 - 05:08 PM.


#4 Helvets

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Posted 07 April 2016 - 05:05 PM

Here's the summary
http://speccy.piriform.com/results/5AXuxW4bFHgILcg7VkjvivE



#5 hamluis

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Posted 07 April 2016 - 07:28 PM

This install is a week old.

 

Looking at the errors recorded. I'm not sure that these are O/S problems.  My inclination, if this were my system, would be to do a clean install and try to track problems from the first moment.  You seem to have a number of services that are not functioning properly...in my world, that's enough reason for a clean install and careful system-watching.

 

Louis



#6 Helvets

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Posted 07 April 2016 - 07:53 PM

This install was a clean install. And from the start those problems were present.

Before the installation just the images were with error. Then, after installing, this started to happen


Edited by Helvets, 07 April 2016 - 07:54 PM.


#7 hamluis

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Posted 08 April 2016 - 06:14 AM

IMO...problemx from the beginning either trace to the install media/method...or hardware.  If the install was made using legal, appropriate media...I suppose that would be the place to start, since placing the onus on hardware will be more difficult.

 

Louis



#8 Helvets

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Posted 08 April 2016 - 09:37 AM

I used the official bootable USB install methos offered by microsoft and my CD-Key that came with my original windows 7 CD.



#9 hamluis

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Posted 08 April 2016 - 03:38 PM

Not sure why you don't have an optical drive reflected as installed.  If you have a Windows DVD, the install is simpler, IMO.

 

I see also that this motherboard is UEFI, which (I believe) may entail considerations that I have no experience with...when installing Windows.

 

Hang on for other opinions/suggestions from the more knowledgeable members.

 

Louis



#10 Helvets

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Posted 09 April 2016 - 07:16 AM

Thx for the help Louis!

So I will wait another member :)



#11 Helvets

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Posted 11 April 2016 - 12:13 PM

Well, I updated to windows 10.

All errors fixed.


Edited by Helvets, 11 April 2016 - 12:13 PM.





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