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Registry Problems


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38 replies to this topic

#1 Jumping121

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Posted 07 April 2016 - 01:53 PM

he account that is logged in has Administrator privileges. 

I currently having a problem on my Window Home Premium with the registry with Base Filtering System and Diagnostic Policy not working. These not working leading to other problems with my laptop in the network going off and then crashing my laptop and firewall not working. I have done:

sfc/scan now and doesn't pick up anything in the scan
Tried to start them in regedit and getting error 5 (access denied) and 87 on BFE.
System Restore back to fix it... but still the same problem .
Used Malwarebytes, Microsoft Security Essentials and CCleaner (to fix registry problem.
Re-installing the wifi hardware and reinstalling
I have used fixit and didn't fix anything but shown up with firewall trouble
I have used CMD on Admin to try the network add local and I get saying it's already been done.

I have done so many things but the system still does these things. I just want to know how to get the registry fixed without doing a system format to get a clean fresh reg as that isn't an option with this computer.


I hope someone can help me to try and fix this problem. I was also wondering if doing the free upgrade to windows 10 will fix the problem or try to fix it?



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#2 Wolverine 7

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Posted 07 April 2016 - 04:02 PM

See if these help

 

http://answers.microsoft.com/en-us/windows/forum/all/base-filtering-engine-diagnostics-policy-service/cc6df6f4-9554-4b10-8e6d-f6e98cb3af3a?auth=1

 

http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/solved-limited-internet-diagnostics-policy-service/49851378-9b23-4511-9ea5-ace9dd98cb88

 

Why is a system format not an option?


Edited by Wolverine 7, 07 April 2016 - 04:03 PM.


#3 Jumping121

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Posted 07 April 2016 - 06:47 PM

I have tried those methods your recommended and neither worked at all and just still getting the Error 5: Access Denied once I try to start BFE or DPS and neither work, once they're both down I can no longer download or do anything. The network thing seems to be about 75% resolved with it not doing as much... but one problem goes away and now have another where iTunes and steam won't open. The firewall just gives me error: 0x80070422c and won't activate.

 

I cannot do a system format as HP have 'locked' the activation/product key due to Microsoft. We looked it up and apparently they charge a lot of money for customer service and to retrieve the product key. 

 

My D: is a 'Recovery' drive apparently with recovery partition on but don't want to do a system format just encase the system locks up with the product key being locked by HP.

 

Just this Error 5: Access denied is stopping me from starting 2 things in my registry. If you could help or anyone that would be great! Really struggling over here to find a solution other than formatting or doing a free Windows 10 upgrade to maybe 50/50 resolve the issue...



#4 Wolverine 7

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Posted 07 April 2016 - 07:28 PM

Ok,so,does the system not have a factory reset?If so you could use that and would,nt need a product key.
 

 

We looked it up and apparently they charge a lot of money for customer service and to retrieve the product key.

 

Is that Microsoft or HP that charge a lot for support on this,you should be able to contact HP for assistance?

 

There are troubleshooting steps we can perform here,but im not totally confident they will work,let me know about the factory reset possability first,i thnk imight PM someone with more experience to get a more informed opinion on your options.


Edited by Wolverine 7, 07 April 2016 - 07:33 PM.


#5 Jumping121

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Posted 07 April 2016 - 07:36 PM

Yeah, we can do a factory reset on the machine and it will go through without needing the product key. We are looking into that but if at all possible to do it without the factory reset then that would be wonderful. However, we are looking into doing the factory reset just to make sure that the problem doesn't come back in the future or occur again on the machine. 

 

Yes, HP charge for the service to get the code back if the machine is out of warranty when you purchase it ( which only lasts 1 year).

 

If you could contact someone with more experience and get more help on the subject of Error 5 or the registry problems that would be helpful.



#6 hamluis

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Posted 08 April 2016 - 06:20 AM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#7 Jumping121

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Posted 08 April 2016 - 11:14 AM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Nicole McArthur (administrator) on 08-04-2016 at 12:02:52
Running from "C:\Users\Nicole McArthur\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv6 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/08/2016 12:01:36 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/08/2016 12:01:36 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 07:37:54 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 07:37:54 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 07:18:43 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 07:18:43 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 06:27:17 PM) (Source: HPSupportSolutionsFrameworkService) (User: )
Description: Service cannot be started. The service process could not connect to the service controller
 
Error: (04/07/2016 05:49:30 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 05:49:30 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 05:49:27 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
System errors:
=============
Error: (04/08/2016 12:00:59 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.
 
Error: (04/08/2016 11:58:34 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error: %%1068
 
Error: (04/08/2016 11:58:34 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection System service depends on the Base Filtering Engine service which failed to start because of the following error: %%5
 
Error: (04/08/2016 11:58:34 AM) (Source: Service Control Manager) (User: )
Description: The Base Filtering Engine service terminated with the following error: %%5
 
Error: (04/08/2016 11:58:34 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
Feature: %%886
Error Code: 0x8007042c
Error description: The dependency service or group failed to start. 
Reason: %%892
 
Error: (04/08/2016 11:58:06 AM) (Source: Service Control Manager) (User: )
Description: The LibUsb-Win32 - Daemon, Version 0.1.10.1 service failed to start due to the following error: %%2
 
Error: (04/08/2016 11:58:06 AM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: %%5
 
Error: (04/08/2016 11:58:03 AM) (Source: Service Control Manager) (User: )
Description: The SCP DS3 Service service failed to start due to the following error: %%1053
 
Error: (04/08/2016 11:58:03 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SCP DS3 Service service to connect.
 
Error: (04/08/2016 11:57:34 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Policy Service service terminated with the following error: %%5
 
Microsoft Office Sessions:
=========================
Error: (04/08/2016 12:01:36 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/08/2016 12:01:36 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 07:37:54 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 07:37:54 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 07:18:43 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 07:18:43 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 06:27:17 PM) (Source: HPSupportSolutionsFrameworkService)(User: )
Description: Service cannot be started. The service process could not connect to the service controller
 
Error: (04/07/2016 05:49:30 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
Error: (04/07/2016 05:49:30 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (04/07/2016 05:49:27 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
 
CodeIntegrity Errors:
===================================
  Date: 2015-01-29 14:17:30.097
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-01-29 14:17:29.839
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-01-29 14:17:29.199
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-01-29 14:17:28.919
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
.flow 0.10 Eng (HKCU\...\.flow 0.10 Eng) (Version:  - )
100% Orange Juice (HKLM-x32\...\Steam App 282800) (Version:  - Orange_Juice)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1380 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Professional CS5 (HKLM-x32\...\{CFC9F871-7C40-40B6-BE4A-B98A5B309716}) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Illustrator CS3 (HKLM-x32\...\Adobe_a04a925a57548091300ada368235fc6) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS3 (HKLM-x32\...\Adobe_2ac78060bc5856b0c1cf873bb919b58) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.5.9.620 - Adobe Systems, Inc.)
Aeria Ignite (HKLM-x32\...\{FE2D627E-D7E0-46EA-93A6-8583420285FA}) (Version: 1.13.3296 - Aeria Games & Entertainment) Hidden
Aeria Ignite (HKLM-x32\...\Aeria Ignite 1.13.3296) (Version: 1.13.3296 - Aeria Games & Entertainment)
Aeria Ignite (HKLM-x32\...\Aeria Ignite) (Version: 1.13.3296 - Aeria Games & Entertainment)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AKIBA'S TRIP: Undead & Undressed Demo (HKLM-x32\...\Steam App 375980) (Version:  - ACQUIRE Corp.)
AMD Catalyst Install Manager (HKLM\...\{F37078EA-4B6A-1D6F-6FED-3EDF2117B42C}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 4.0.0.0 - AppEx Networks)
AMD System Monitor (HKLM-x32\...\{C1C82DC9-1547-4038-8F0A-C069F0B7F2ED}) (Version: 1.0.5 - Advanced Micro Devices, Inc.)
Amnesia - The Dark Descent  (HKLM-x32\...\{54B7A3C7-0940-4C16-A509-FC3C3758D22A}_is1) (Version: 1.2 - Frictional Games)
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{2937FD88-C9D6-4B82-B539-37CD0A572F42}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArtRage Studio (HKLM-x32\...\{A35086FB-486A-47FB-8D29-92A7DA63B0D2}) (Version: 3.5.12 - Ambient Design)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Aura Kingdom (HKLM-x32\...\Aura Kingdom) (Version:  - )
AuthenTec TrueAPI (HKLM\...\{054EF02F-95D8-48F4-9EEB-2F9CE3072ED8}) (Version: 1.2.1.33 - AuthenTec, Inc.) Hidden
Autodesk 3ds Max 2012 64-bit - English (HKLM\...\{723C8298-C7B0-0409-A1B6-C3BA6F3FFAB1}) (Version: 14.0 - Autodesk) Hidden
Autodesk 3ds Max 2012 64-bit - English (HKLM\...\Autodesk 3ds Max 2012 64-bit - English) (Version: 14.0 - Autodesk)
Autodesk Backburner 2012.0.0 (HKLM-x32\...\{3D347E6D-5A03-4342-B5BA-6A771885F379}) (Version: 2012.0.0 - Autodesk, Inc.)
Autodesk FBX Plug-in 2012.0 - 3ds Max 2012 64-bit (HKLM\...\Autodesk FBX Plug-in 2012.0 - 3ds Max 2012 64-bit) (Version:  - Autodesk)
Autodesk MatchMover 2014 (HKLM\...\{B151ECD3-2DBE-45E9-816E-F8AA6238F6A8}) (Version: 14.00.0000 - Autodesk)
Autodesk Material Library 2012 (HKLM-x32\...\{8F0837C2-EE09-4903-88F3-1976FE7FFF4E}) (Version: 2.5.0.8 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2012 (HKLM-x32\...\{65420DC9-306E-4371-905F-F4DC3B418E52}) (Version: 2.5.0.8 - Autodesk)
Autodesk Material Library Medium Resolution Image Library 2012 (HKLM-x32\...\{B5751715-EC10-43D9-8C95-62E1368433EF}) (Version: 2.5.0.8 - Autodesk)
Autodesk Pixlr (HKLM-x32\...\{B0547B43-3AEE-453C-9945-800DDF92052D}) (Version: 1.1.1.0 - Autodesk) Hidden
Autodesk Pixlr (HKLM-x32\...\Autodesk Pixlr) (Version: 1.1.1.0 - Autodesk)
Autodesk SketchBookExpress 2010 R1 (HKLM-x32\...\{426187BC-F500-4208-B3C1-96876EE7FA31}) (Version: 4.12.0001 - Autodesk)
Autodesk Softimage 2014 (HKLM\...\{5D6AD8DA-84D3-43BA-8E17-D5E6B3114751}) (Version: 12.0.0000 - Autodesk) Hidden
Autodesk Softimage 2014 (HKLM\...\Autodesk Softimage 2014) (Version: 12.0.0000 - Autodesk)
AVG (HKLM\...\AvgZen) (Version: 1.51.2.3593 - AVG Technologies)
AVG Zen (HKLM\...\{156D704F-96AE-498A-8E1C-2779B474B8DE}) (Version: 1.51.58 - AVG Technologies) Hidden
Bandicam (HKLM-x32\...\Bandicam) (Version: 1.9.3.492 - Bandisoft.com)
Bandisoft MPEG-1 Decoder (HKLM-x32\...\BandiMPEG1) (Version:  - Bandisoft.com)
Bejeweled 2 Deluxe (HKLM-x32\...\WT089453) (Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\Bejeweled 31.0) (Version: 1.0 - AllSmartGames)
Bejeweled 3 (HKLM-x32\...\WT089498) (Version: 2.2.0.95 - WildTangent) Hidden
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.34947 - BitTorrent Inc.)
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Blender (HKLM\...\Blender) (Version: 2.60a-release - Blender Foundation)
Blender (remove only) (HKLM-x32\...\Blender) (Version:  - )
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
Caster (HKLM-x32\...\Steam App 29800) (Version:  - Elecorn)
Castle Crashers (HKLM-x32\...\Steam App 204360) (Version:  - The Behemoth)
Catlateral Damage (HKLM\...\Steam App 329860) (Version:  - Chris Chung)
Catz 5 (HKLM-x32\...\{12DCDE3D-5C8E-4C5E-A7E4-CEF30F578179}) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
Cellar (HKLM\...\Steam App 449060) (Version:  - Vertical Skull Games)
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1693.0 - Google Inc.)
Chuzzle Deluxe (HKLM-x32\...\WT089454) (Version: 2.2.0.95 - WildTangent) Hidden
Core Temp 1.0 RC6 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
CraftBukkit (HKLM-x32\...\CraftBukkit) (Version:  - )
Croixleur Sigma Demo (HKLM-x32\...\Steam App 298920) (Version:  - souvenir circ.)
Cubic Castles (HKLM-x32\...\Steam App 317470) (Version:  - Cosmic Cow LLC)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.1.3922 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.48.1.0347 - Disc Soft Ltd)
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.84 - DivX, LLC)
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.16.1 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
Emily is Away (HKLM-x32\...\Steam App 417860) (Version:  - Kyle Seeley)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Eternal Senia (HKLM-x32\...\Steam App 351640) (Version:  - Holy Priest)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Fairy Bloom Freesia (HKLM\...\Steam App 214590) (Version:  - Edelweiss)
Fairy Fencer F (HKLM-x32\...\Steam App 347830) (Version:  - Idea Factory)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE - The Traitor Soul (HKLM-x32\...\WT089470) (Version: 2.2.0.95 - WildTangent) Hidden
FMW 1 (HKLM\...\{396FF2B1-6FD6-4BA4-AA6D-3C909E8D12FF}) (Version: 1.72.2 - AVG Technologies) Hidden
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.110 - Google Inc.)
Google SketchUp 8 (HKLM-x32\...\{47BBA5AA-CA6F-4A41-858D-A7A776F29A8B}) (Version: 3.0.11752 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Haunted Memories (HKLM-x32\...\Steam App 241640) (Version:  - MadMan Theory Games)
Hell Yeah! (HKLM-x32\...\Steam App 205230) (Version:  - Arkedo)
HexChat (HKLM-x32\...\HexChat_is1) (Version: 2.10.2 - HexChat)
HP 3D DriveGuard (HKLM\...\{5601F151-A69F-4E30-8C60-37928124CD07}) (Version: 4.1.9.1 - Hewlett-Packard Company)
HP Connection Manager (HKLM-x32\...\{7A6B4340-7090-418F-8976-EE9650B35550}) (Version: 4.1.22.1 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{C1C43BC8-2460-4E01-9628-332E04523BDC}) (Version: 1.2.0.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{E44578C7-4667-4124-8BC2-1161BCA54978}) (Version: 1.4.4 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{285F722C-0E45-47DE-B38E-5B3B10FA4A7C}) (Version: 2.5.2 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{210A03F5-B2ED-4947-B27E-516F50CBB292}) (Version: 8.6.4530.3651 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13253.3682 - Hewlett-Packard Company)
HP SimplePass 2011 (HKLM-x32\...\{BCFAA37D-A6DB-43BF-A351-43F183E52D07}) (Version: 5.1.0.495 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{28FE073B-1230-4BF6-830C-7434FD0C0069}) (Version: 4.1.13.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{CE7447C2-EF12-4EF3-BE51-BFC3B049C0F6}) (Version: 12.3.11.29 - HP)
HP Support Solutions Framework (HKLM-x32\...\{E35601C0-BA8E-4F32-919A-C7EF4CA81F67}) (Version: 11.51.0048 - Hewlett-Packard Company)
Hyperdimension Neptunia Re;Birth1 (HKLM-x32\...\Steam App 282900) (Version:  - Idea Factory, Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6330.0 - IDT)
Image Rescue 4 (HKLM-x32\...\Image Rescue 4_is1) (Version:  - )
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Java 8 Update 77 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218077F0}) (Version: 8.0.770.3 - Oracle Corporation)
Jet Set Radio (HKLM-x32\...\Steam App 205950) (Version:  - Blit Software)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
K-Lite Mega Codec Pack 7.6.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 7.6.0 - )
Lagarith Lossless Codec (1.3.27) (HKLM-x32\...\{F59AC46C-10C3-4023-882C-4212A92283B3}_is1) (Version:  - )
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Let the Cat In (HKLM-x32\...\Steam App 369400) (Version:  - Eforb)
LibUSB-Win32-0.1.10.1 (HKLM-x32\...\LibUSB-Win32_is1) (Version: 0.1.10.1 - LibUSB-Win32)
Life Is Strange™ (HKLM-x32\...\Steam App 319630) (Version:  - DONTNOD Entertainment)
LogMeIn Hamachi (HKLM-x32\...\{380ED03E-FBF6-4927-9F0D-82F34C949E93}) (Version: 2.2.0.420 - LogMeIn, Inc.) Hidden
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.2.0.420 - LogMeIn, Inc.)
Magical Battle Festa (HKLM\...\Steam App 292480) (Version:  - Fly System)
Mah Jong Medley (HKLM-x32\...\WT087393) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Camera Codec Pack (HKLM\...\{A6A4A258-0A48-4F76-B8F1-61F0514594DD}) (Version: 16.4.1970.0624 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Missing Translation (HKLM-x32\...\Steam App 395520) (Version:  - AlPixel Games)
Mobizen (HKLM-x32\...\{BA0D3A44-BCEE-4C8B-BCD4-F7F1E64F41E3}) (Version: 2.14.0.3 - RSUPPORT)
Mozilla Firefox 45.0.1 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 45.0.1 (x86 en-GB)) (Version: 45.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.1.5918 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - Stolen in San Francisco (HKLM-x32\...\WT089496) (Version: 2.2.0.95 - WildTangent) Hidden
Namco All-Stars PAC-MAN (HKLM-x32\...\WT089484) (Version: 2.2.0.95 - WildTangent) Hidden
Narcissu 1st & 2nd (HKLM-x32\...\Steam App 264380) (Version:  - stage-nana)
NekoChan Hero - Collection (HKLM-x32\...\Steam App 342880) (Version:  - Cosimo Menga)
NVIDIA PhysX (HKLM-x32\...\{B455E95A-B804-439F-B533-336B1635AE97}) (Version: 9.14.0702 - NVIDIA Corporation)
Onigiri_US (HKLM-x32\...\{E5A8486E-4E03-4F59-A44A-88399E341F41}) (Version: 1.00.0000 - CyberStep, Inc.)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
osu! (HKLM-x32\...\{231ad522-542f-4d06-8f77-58def8d344ae}) (Version: latest - ppy Pty Ltd)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41418}) (Version: 3.61.0 - dotPDN LLC)
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS5 (HKLM-x32\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
Pepakura Designer 3 (HKLM-x32\...\pepakura_designer3en) (Version:  - TamaSoftware)
Pepakura Viewer 3 (HKLM-x32\...\pepakura_viewer3en) (Version:  - TamaSoftware)
PetzA 2.2.5 (HKLM-x32\...\PetzA_is1) (Version:  - Sherlock Software)
PHANTASY STAR ONLINE 2 (HKLM-x32\...\http://pso2.jp/appid/release_is1) (Version:  - SEGA)
Phantom Breaker: Battle Grounds (HKLM-x32\...\Steam App 329490) (Version:  - MAGES.)
Pixel Piracy (HKLM-x32\...\Steam App 264140) (Version:  - Vitali Kirpu)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WT089458) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Project64 1.6 (HKLM-x32\...\{9559F7CA-5E34-4237-A2D9-D856464AD727}) (Version: 1.6 - Project64)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Ragnarok Online 2 (HKLM-x32\...\Steam App 231060) (Version:  - Gravity, Inc.)
RaidCall (HKLM-x32\...\RaidCall) (Version: 7.3.6-1.0.12972.94 - raidcall.com)
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 2.1 r959 - )
Ralink RT5390 802.11b/g/n WiFi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}) (Version: 3.02.02.0 - Ralink)
Razer Game Booster (HKLM-x32\...\{88F0F4FF-B514-4E32-9C17-CAF96D60EAFC}) (Version: 3.5.6.0 - Razer USA Ltd.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.5897 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.80 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{DBCD5E64-7379-4648-9444-8A6558DCB614}) (Version: 2.0.0 - Hewlett-Packard) Hidden
RollerCoaster Tycoon Deluxe (HKLM-x32\...\{924EAD66-F854-4605-8493-696DD59A113B}) (Version: 1.00.000 - )
Rosetta Stone Version 3 (HKLM-x32\...\{148E08FF-D7C4-46ED-8D4D-601C67FE0AFD}) (Version: 3.3.5.2 - Rosetta Stone Ltd.)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.103 - RoxioNow)
RPG Maker 2000 1.05 (HKLM-x32\...\RPG Maker 2000 1.05) (Version:  - )
RPG Maker VX Ace (HKLM-x32\...\{835D562C-B72C-461D-A9C3-B8206B66E85A}) (Version: 1.01 - RPG MAKER)
RPG MAKER VX Ace RTP (HKLM-x32\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
RPGツクール2000 ランタイムパッケージ (HKLM-x32\...\{33F7A957-A66D-45A1-BADF-6576083B14E2}) (Version:  - )
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14024.11 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14024.11 - Samsung Electronics Co., Ltd.)
SEGA Genesis & Mega Drive Classics (HKLM-x32\...\Steam App 34270) (Version:  - Sega)
Sepia Tears (HKLM-x32\...\Steam App 429300) (Version:  - Scarlet String Studios)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.112 - Skype Technologies S.A.)
Slingo Supreme (HKLM-x32\...\WT089457) (Version: 2.2.0.95 - WildTangent) Hidden
SmoothDraw 3.2.10 (HKLM-x32\...\SmoothDraw_is1) (Version:  - )
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
StepMania v5.0 beta 3 (remove only) (HKLM-x32\...\StepMania 5) (Version:  - StepMania Team)
STOnline (HKLM-x32\...\{14FE48DA-E172-4CC5-B397-92ECA4B0E088}) (Version: 1.0000 - koramgame)
Super Crate Box (HKLM-x32\...\Steam App 212800) (Version:  - Vlambeer)
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
System Requirements Lab (HKLM-x32\...\{FEE1F166-EAE4-4C4B-8988-D82521F9F63F}) (Version: 6.1.5.0 - Husdawg, LLC)
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.47484 - TeamViewer)
TEdit 3 (HKLM-x32\...\{F015942F-C1BD-4297-A8A4-C0B8D42B39C5}) (Version: 3.4.13358.0 - BinaryConstruct)
Terrafirma (HKLM-x32\...\{72E80496-C446-4389-B4F2-CC46DF704A7F}) (Version: 1.9.8 - Sean Kasun)
The Purring Quest (HKLM-x32\...\Steam App 409100) (Version:  - Valhalla Cats)
The Sims? 2 Double Deluxe (HKLM-x32\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
The Sims? 2 Teen Style Stuff (HKLM-x32\...\{5C648FDB-0138-4619-B66E-230EF53E8E2C}) (Version:  - Electronic Arts)
To the Moon (HKLM-x32\...\Steam App 206440) (Version:  - Freebird Games)
Toki Tori 2+ (HKLM-x32\...\Steam App 201420) (Version:  - Two Tribes)
Trine (HKLM-x32\...\Steam App 35700) (Version:  - Frozenbyte)
Trine 2 (HKLM-x32\...\Steam App 35720) (Version:  - Frozenbyte)
Trove (HKLM-x32\...\Steam App 304050) (Version:  - Trion Worlds)
Trove North America (HKLM-x32\...\Glyph Trove North America) (Version:  - Trion Worlds, Inc.)
Turbo Pug (HKLM-x32\...\Steam App 418070) (Version:  - Space Cat Studios)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.8.5 - Tweaking.com)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.2f1 - Unity Technologies ApS)
Unturned (HKLM-x32\...\Steam App 304930) (Version:  - Smartly Dressed Games)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Validity WBF DDK (HKLM\...\{79174AF2-6CB1-42F5-981E-66DCA49391D0}) (Version: 4.3.205.0 - Validity Sensors, Inc.)
VC80CRTRedist - 8.0.50727.4053 (HKLM-x32\...\{5EE7D259-D137-4438-9A5F-42F432EC0421}) (Version: 1.1.0 - DivX, Inc) Hidden
VideoPad Video Editor (HKLM-x32\...\VideoPad) (Version: 4.21 - NCH Software)
Vindictus (HKLM-x32\...\Steam App 212160) (Version:  - Nexon)
Viridi (HKLM-x32\...\Steam App 375950) (Version:  - Ice Water Games)
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.3.8-6 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.10.25 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
WMV9/VC-1 Video Playback (HKLM\...\{CB1A2FE6-2BDF-DECC-C91B-4E5FFD59C5D6}) (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
You Have to Win the Game (HKLM-x32\...\Steam App 286100) (Version:  - Minor Key Games)
Yume Nikki 0.10 English v3 (HKCU\...\Yume Nikki 0.10 English v3) (Version:  - )
Zuma Deluxe (HKLM-x32\...\WT089455) (Version: 2.2.0.95 - WildTangent) Hidden
グリーフシンドローム  Ver1.10 (HKLM-x32\...\{AD9E5D61-0EBB-4472-8DA9-359560FB6988}}_is1) (Version:  - 黄昏フロンティア)
 
========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 3562.9 MB
Available physical RAM: 1699.75 MB
Total Virtual: 7124.01 MB
Available Virtual: 5263.5 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:581.41 GB) (Free:208.18 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.46 GB) (Free:1.61 GB) NTFS
4 Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
 
========================= Users: ========================================
User accounts for \\NEKONICOLE
 
Administrator            Guest                    Nicole McArthur          
 
 
**** End of log ****
 
 
Here is what I got from the 2 applications. I hope this helps?

Edited by hamluis, 08 April 2016 - 03:24 PM.


#8 dc3

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Posted 08 April 2016 - 12:44 PM

Boot into Safe Mode and select Last known good configuration.  If this works it will open Windows to the last time the registry booted properly.

 

Do you have the installation disc for your version of Windows 7?

 

If you do there are other options which can be used to repair the computer.


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#9 Jumping121

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Posted 08 April 2016 - 01:36 PM

I will try to boot in the last known configuration, but how do I find the last know configuration on Windows 7? Just a system restore? but I think it started happening around the beginning of March, is it possible to get a good system restore from back then?

 

No, we cannot do a fresh install of windows as it was already installed onto the laptop by HP and after a year they locked the Key for the OS so its not possible to do a fresh install unless with anew product key and the disc. The only was we have found out is to do a recovery from the D: drive and reformat it, we also backed everything up just in case we had to do this.

 

Yeah... our options are very limited at the moment for getting this laptop back to normal. At this time we don't know the problem what made the registry to go bad or corrupt so badly and make the BFE and the DPS to go bad.



#10 dc3

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Posted 08 April 2016 - 02:15 PM

With the power off press the power button and immediately start tapping the F8 key, continue to do this until you see the Advanced Boot Options.  This will look similar to the image below.

 

abow7_zpsc072f26e.png  Windows 7

 

use the up or down arrow to navigate to Last Know Good Configuration (Advanced), press Enter to select it.

 

When this has finished restart your computer.


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#11 Jumping121

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Posted 08 April 2016 - 04:26 PM

I tried this method but didn't work either and just booted the laptop up from earlier are it was shut down for the problem. I'm thinking about either reformatting it tomorrow or upgrading to Windows 10, what would you suggest? Just reform to get a clean slate.

 

Can you get a system recovery from about the start of march before it started happening, do you think the system would back it up from that far back?



#12 Wolverine 7

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Posted 08 April 2016 - 06:14 PM

Yeah, we can do a factory reset on the machine and it will go through without needing the product key. We are looking into that but if at all possible to do it without the factory reset then that would be wonderful. However, we are looking into doing the factory reset just to make sure that the problem doesn't come back in the future or occur again on the machine. 

 

Yes, HP charge for the service to get the code back if the machine is out of warranty when you purchase it ( which only lasts 1 year).

 

If you could contact someone with more experience and get more help on the subject of Error 5 or the registry problems that would be helpful.

 

Ok Hamluis and Dc3 are eminantly qualified to assist you so i,ll leave you in their hands,sorry for late reply,caught up with work,good luck



#13 Jumping121

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Posted 08 April 2016 - 06:26 PM

Thank you for the assistance Wolverine. I just hope that Hamluis and Dc3 can help me before if is any chance before I do a reformat tomorrow after I get home from work.



#14 Wolverine 7

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Posted 08 April 2016 - 07:27 PM

Thank you for the assistance Wolverine. I just hope that Hamluis and Dc3 can help me before if is any chance before I do a reformat tomorrow after I get home from work.

 

Your welcome Hamluie and Dc3 are two  of the most experienced techs on the forums here,so im sure they will be able to assist you.Suggest you follow their instruction before trying anything else.

 

Best

W7



#15 dc3

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Posted 09 April 2016 - 09:59 AM



1.  I tried this method but didn't work either and just booted the laptop up from earlier are it was shut down for the problem. I'm thinking about either reformatting it tomorrow or upgrading to Windows 10, what would you suggest? Just reform to get a clean slate.

 

2.  Can you get a system recovery from about the start of march before it started happening, do you think the system would back it up from that far back?

1.  Did you mean that you had opened the Advanced Boot Options, selected the Last Known Good Configuration, and then pressed Enter and the computer started Windows?

 

2.  I'm guessing that by "System Recovery" you were referring to performing a System Restore?  If this is the case you would need to look in the restore points to see if you have one that goes back far enough.

 

Click on the Start button to open the Windows Start Menu and type restore search box, then press Enter.

 

From the list of results, click System Restore.
 
In the System Restore window, click Next.
 
At this point you should be able to view the Restore Points and their dates.
 
If you find a date which is prior to the start of this problem select select it.
 
A System Recovery is where you use the recovery partition on the hdd to revert the operating system to the condition is was in when it was first started.
 
 
 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste the log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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