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Laptop RAM upgrade problem


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#1 JokeR8gr

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Posted 07 April 2016 - 08:40 AM

I have an old laptop HP G62-a12ev and i wanted to upgrade its RAM. It had installed a 2gb 2xr8 pc3 10600s. I bought 8gb (2x4gb) ddr3L 1600 sodimm HyperX to upgrade but after i install the memory and i can see in bios 8gb Ram on my system windows 7 doen't boot! It says that hardware changed and need repair but nothing after that shows the logo and back to that screen! I tried to find if i can lower frequency from bios (somehow) but there isnt any opion on bios. Is there anything else i can do?

 

*It runs win7 64bit home premium and after installing back stock ram it works fine...

 

If someone can help i would be grateful! Thanks again for your time!



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#2 Agouti

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Posted 07 April 2016 - 08:45 AM

Most likely the new RAM isn't compatible.  First, you need to find out the maximum RAM your laptop supports.  It's useless installing 8GB of RAM if your laptop doesn't support it.  Next, you need to find out which RAM is compatible.  You might find this information either in the user manual or by searching at HP.


Edited by Agouti, 07 April 2016 - 08:46 AM.


#3 chalup

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Posted 07 April 2016 - 09:37 AM

Try installing just one stick and see if you can boot also.



#4 DavisMcCarn

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Posted 07 April 2016 - 10:48 AM

According to HP's specs, that laptop only supports up to 4GB of ram ( http://support.hp.com/ca-en/document/c02249052 ) Try one of the 4GB modules and see if that works; though you may have to back down and use two 2GB modules.
Computer dinosaur, servicing PC's since 1976




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