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Network/connection problem


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#1 Steerp1ke

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Posted 07 April 2016 - 07:50 AM

Hello Everybody,

 

I am running a partitioned Imac, almost exclusively in Windows 7.  For the past couple of weeks I have had difficulty maintaining internet connection. When I check on the task bar I see that it is constantly reconnecting or when I click on an online programme such as the mailbox, I sometimes get an "Error 501" or "The network connection was reset" message. Refreshing the screen or even resetting the router solves the problem for only a short time. BT, my provider, have checked my line and found no fault with my broadband. I'm fairly certain the problem lies within my PC. It persists whether I connect wirelessly or to the router, or with a cable - though swapping over sometimes clears the problem for a short time. I have always had AVG, and occasional run McAfee scans.    

 

I attach a system snapshot file. 

 

Any help would be very greatly appreciated 

 

Regards,

Steerp1ke

 

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#2 ScathEnfys

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Posted 13 April 2016 - 12:54 PM

Hi :)

Appologies for the late reply, I've been quite busy :S

If you still need help with this issue, please do the following:

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Please copy and paste the result into your next reply :)
Proud system builder, modder, and watercooler.

GitHub | SoundCloud | Keybase

#3 Steerp1ke

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Posted 14 April 2016 - 04:57 PM

Thank you MSHJ,

In desperation, I ran the diagnostic tool supplied with Windows 7. It found one (unspecified) problem, fixed it and up to now connection has been ok. But I will retain your posting for future use.

Thank you again, gender-not-telling-but-probably-female-from-the-deep-surface-web, person.

Regards,

Gender-specific Steerp1ke.   



#4 ScathEnfys

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Posted 14 April 2016 - 08:34 PM

:) Glad you got the problem fixed. Feel free to post back if the problem surfaces once more. And feel free to call me Scáth :)
Proud system builder, modder, and watercooler.

GitHub | SoundCloud | Keybase




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