I have a Dell desktop PC with windows xp as my OS and it is at least 9 years old. About a week and a half ago, I started getting the following error message:
The instruction at "0x01c14b93" referenced memory at "0x01c14b93". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
From what I can tell, this message only appears on screen when I close down a menu window when accessing my USB drives or for a few seconds when I reboot my computer.
I do not know for sure what has happened to cause this error, but now it is stopping my internet browser window from opening, as well as my online tech support window from launching, so I cannot get help that way. I have tried to restore my computer to an earlier time, and it did work about a week ago, but not now. Most previous restore points have now been automatically erased somehow and the ones that are left do not work. I do not have the disk that came with this computer either. Everything else I have tried has not worked.
Can anyone help please?