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Infected With A Virus


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#1 T442ROCK

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Posted 03 August 2006 - 09:32 PM

My lap-top has been very badly infected for awhile now. I finally had the time to actually post about it so hopefully someone can help me. Thanks in advanced. :thumbsup:

HijackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 10:30:20 PM, on 8/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\QuickTime\qttask.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\WINDOWS\system32\slrundll.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.officialsearchlist.org/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{58F7BE78-6B2A-4530-AB73-985EEB070832}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2 Rosty

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Posted 08 August 2006 - 09:27 AM

Hello T442ROCK ,

We are currently studying your log and will be back to you as soon as possible. Thank you for your patience.

Regards,

Rosty.
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#3 Rosty

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Posted 08 August 2006 - 12:15 PM

Hi T442ROCK, welcome to BleepingComputer.
My name is Rosty and I'm going to help you with your log.

My lap-top has been very badly infected for awhile now

What makes you think you have malware on your system? Do you have any kind of problems with your system? If so, please let me know.

Please install an antivirus and firewall first, because without an Antivirus and firewall you are wide open to be infected

AVG Anti-Virus, Avira OR Avast Home Edition are good FREE antivirus scanners.
After installing ONE antivirus program, download the latest signatures, and do a full system scan.

Without a firewall your computer is susceptible to being hacked and taken over:
Kerio Personal Firewall OR ZoneAlarm are good FREE firewalls.

Read Understanding and using firewalls to learn more about using firewalls

VERY IMPORTANT: Never install more than ONE antivirus scanner and firewall on your system! Several together can give problems and decrease their reliability and effectiveness!

I don't see anything malware related on your log.
The only thing you have to do is update Java.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 7.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_07-windowsi586-p.exe to install the newest version.
Please let me know how it went.

Regards,

Rosty.
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#4 T442ROCK

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Posted 08 August 2006 - 01:41 PM

I did install AVG Anti-Virus after I posted that log. There was no virus found. It might take me awhile to update Java and install a Firewall, because I am on AOL dial-up. But when I do, I'll notify you. The reason I think that I have a virus is because its been very slow, and there are so many programs at the startup, if you could mention the programs I really don't need please do :thumbsup: Also in some of my folders like example, My Documents, some folders or files are faded, and some of the text is blue? I don't know why. And When I use Microsoft Word, and I save a document, I look for it and it makes doubles of it self, but one doesn't work. Its very confusing.

#5 Rosty

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Posted 08 August 2006 - 10:34 PM

HI T442ROCK,


It might take me awhile to update Java and install a Firewall, because I am on AOL dial-up.


No problem, I'll see it when you post back.


Also in some of my folders like example, My Documents, some folders or files are faded, and some of the text is blue? I don't know why.


Did you changed something in your system settings? If so that can be the reason.


And When I use Microsoft Word, and I save a document, I look for it and it makes doubles of it self, but one doesn't work. Its very confusing.


Strange, but to be honnest I don't know the answer. But if you give me sometime I will do some research and when I find it out I let you know.

if you could mention the programs I really don't need please do


There are some programs who aren't needed to load at start-up, but I dont think thats the reason your system is slow.
Have you already tryd a disccleanup?

Regards,

Rosty.

Edited by Rosty, 08 August 2006 - 10:34 PM.

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#6 Rosty

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Posted 15 August 2006 - 10:03 AM

Hi T442ROCK,
sorry for the delay.

Also in some of my folders like example, My Documents, some folders or files are faded, and some of the text is blue? I don't know why.


Faded folders/files would be those that are normally hidden and/or system files. These will show up when the victim is asked to configure to show all files. They should go away when the files are rehidden.

Blue files/folders are those which the system has encripted or compressed.

Both of these options are accessable via Folder Options -> View -> Advanced settings.

And When I use Microsoft Word, and I save a document, I look for it and it makes doubles of it self, but one doesn't work. Its very confusing.


Word generally creates a backup of documents it has open. These should disappear when the document is closed.

For more help see the next links, please.
http://www.winxptutor.com/filecolor.htm and http://tutorials.freeskills.com/file-compr...-windows-xp.htm

Edited by Rosty, 15 August 2006 - 10:06 AM.

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#7 T442ROCK

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Posted 20 August 2006 - 10:53 AM

Thanks Rosty! I also have another question.. I have soo many programs which is causing the computer to run so slow, but I'm scared to uninstall something for it might be important.

#8 Rosty

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Posted 23 August 2006 - 11:11 AM

Hi T442ROCK,

will you please post a new HijackThis log? In that way I can take look and see what you can uninstall or disable.

Regards,

Rosty.
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#9 illukka

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Posted 04 September 2006 - 01:57 AM

due to lack of feedback... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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