No memory dumps in the uploaded reports.
No memory dumps listed in the KernelDumpList.txt report
The WER section of the MSINFO32 report shows several BSOD's - I suspect a hardware issue as they appear random.
If using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.
The next time that the system BSOD's, please do this:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.
If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.
If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.
Your UEFI/BIOS (version P1.20) dates from 2015. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. This is just in case there has been a recent update.
Only 5 Windows Update hotfixes installed. Most build 10586 (TH2/1511) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
These devices have problems in Device Manager:
Standard PS/2 Keyboard ACPI\PNP0303\0 This device is not present, is not working properly, or does not have all its drivers installed.
Microsoft PS/2 Mouse ACPI\PNP0F03\0 This device is not present, is not working properly, or does not have all its drivers installed.
If you're using a USB keyboard and a USB mouse, feel free to disregard these errors.
While waiting to gather further BSOD info, please run these free hardware diagnostics: http://www.carrona.org/hwdiag.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.