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Exchange and Outlook (Web App) Configuration


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#1 Sylenthunter96

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Posted 04 April 2016 - 12:54 PM

Having issues logging into Outlook Web App we are using our administrator credentials and it is telling us that we have entered an incorrect username and password. Please help point me towards what configuration options I should look at or how to start trouble shooting this. 



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#2 Sylenthunter96

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Posted 04 April 2016 - 01:27 PM

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#3 Sylenthunter96

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Posted 04 April 2016 - 02:04 PM

Bump (Important) 



#4 JohnnyJammer

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Posted 04 April 2016 - 04:54 PM

So how have you configured the exchange, open the management console on the exchange server and does it connect to the Domain controller?

Goto Server config, click on mailbox and then OWA and make sure you have username only ticked (If this is how you want to authenticate) on the Authentication tab and point to the auth domain.


Edited by JohnnyJammer, 04 April 2016 - 05:01 PM.


#5 Sneakycyber

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Posted 04 April 2016 - 11:36 PM

Have you completed the domain setup? Or are you still using username@domain.onmicrosoft.com?
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#6 Sylenthunter96

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Posted 05 April 2016 - 11:45 AM

Thanks for the help I am in the process of totally reinstalling server and exchange if i have any more questions I will be sure to post and update my situation. 



#7 sflatechguy

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Posted 10 April 2016 - 11:02 AM

Depending on how your admin accounts are set up, does the administrator account even have a mailbox? OWA can't be used to access Office 365 or Exchange servers; it's used for browser-based access to mailboxes. For admin access in Office 365 you'd need to go to portal.microsoftonline.com; for Exchange, you'd either have to RDP or set up a remote PowerShell session.



#8 Sylenthunter96

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Posted 11 April 2016 - 06:03 PM

Thanks for the advice, we solved the problem. It was a dns issue, we had the mx records made wrong and this was not allowing us to send emails for receive. 



#9 ServerTech

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Posted 08 May 2016 - 12:22 PM

Depending on how your admin accounts are set up, does the administrator account even have a mailbox? OWA can't be used to access Office 365 or Exchange servers; it's used for browser-based access to mailboxes. For admin access in Office 365 you'd need to go to portal.microsoftonline.com; for Exchange, you'd either have to RDP or set up a remote PowerShell session.

 

If it's Exchange '13 or '16, you can also do this in a web browser.






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