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Firefox and chrome error when opening and battery notification


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8 replies to this topic

#1 lilbonkers290

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Posted 03 April 2016 - 02:48 PM

Here is the original link, I have been redirected to post on this part of the forum!  http://www.bleepingcomputer.com/forums/t/609697/firefox-and-chrome-error-when-opening/#entry3969891 

Hi! I have been getting this error for a while; I have done reinstall/uninstalling and a clean reinstall of it as well. For firefox, this error will show up when I do click on the icon on my desktop, when I run as admin it starts up fine

 

For google chrome, I get this error that a certain file is missing? I think it was chrome elf dll or something? 

 

Again, I have done the same with firefox; reinstall and uninstall

 

Would anyone know the reason why I have been getting these errors?

 

It does open up afterwards.

 

mozilla%20error_zpst2an9dbr.jpg

 

 

 

 

Your system is missed configured.

http://www.microsoftfixit.net/microsoft-windows-8-korime-exe/
(Microsoft Corporation) C:\Windows\System32\InputMethod\KOR\KorIME.exe

Download and run the Error Repair tool suggested on the page.

If you need addition help of this issues I suggest you start a new topic in the Woindows 8 forum.
http://www.bleepingcomputer.com/forums/f/209/windows-8-and-windows-81/

An expert with that Operating system should be able to guide you.

This is not caused by malware and not my forte.

I will leave this topic open for 5 days if you need to return please do.

 

 

 


 
Is it ok to run this tool?
 
 
Another error that I want to mention is with my low battery notification as well!
The message used to show up when my battery is low and have to plug it in
It no longer does that and just goes into hibernation mode when the battery is low
I do have the notification turned on and changed the percentage as well and still turns off.

Edited by lilbonkers290, 03 April 2016 - 03:16 PM.


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#2 dc3

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Posted 04 April 2016 - 09:19 AM

Since it was nasdaq who suggested using this tool I would do as they have suggested.  Nasdaq is a respected member of Bleeping Computer's Malware Removal Team.  As such he is very well educated in these matters. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 lilbonkers290

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Posted 04 April 2016 - 12:23 PM

I will do the scan when I get home, do you have any suggestions with the browser and battery issue? :)

#4 lilbonkers290

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Posted 04 April 2016 - 07:40 PM

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/how-safe-is-regcure-pro/77693962-496f-40cd-aabc-ba5aae583700?auth=1

 

I did not fix anything yet; I do have ccleaner already on my computer

 

The link lead me to downloading a program called regcurepro; decided to do a quick search  :unsure:


Edited by lilbonkers290, 04 April 2016 - 08:01 PM.


#5 dc3

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Posted 05 April 2016 - 07:47 AM

Please do what nasdaq has suggested.  Don't do anything other than what is being suggested here.

 

What is the make and model of this computer?

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.
 
 

 
 
Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished and if intergrity issues are found, please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then copy and paste the following in the Search programs and files box.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
 
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of this tutorial.
 
This log may be very large, if you have problems posting it try breaking it into smaller parts.  When you copy these parts you will highlight the section you are going to copy.  If you leave that section highlighted it will give you a quick reference for where you left off.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 lilbonkers290

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Posted 05 April 2016 - 07:08 PM

http://speccy.piriform.com/results/0DbZovyC3orLPo7RMdZhyPo



#7 lilbonkers290

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Posted 05 April 2016 - 07:10 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by j (administrator) on 05-04-2016 at 18:09:23
Running from "C:\Users\j\Desktop"
Microsoft Windows 8.1  (X64)
Model: HP Pavilion 17 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/05/2016 06:08:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: BlueSoleilCS.exe, version: 11.0.748.0, time stamp: 0x52735a21
Faulting module name: tl_filter.dll, version: 0.0.0.0, time stamp: 0x519ec946
Exception code: 0xc0000094
Fault offset: 0x0000d53d
Faulting process id: 0x185c
Faulting application start time: 0xBlueSoleilCS.exe0
Faulting application path: BlueSoleilCS.exe1
Faulting module path: BlueSoleilCS.exe2
Report Id: BlueSoleilCS.exe3
Faulting package full name: BlueSoleilCS.exe4
Faulting package-relative application ID: BlueSoleilCS.exe5
 
Error: (04/04/2016 11:31:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7828
 
Error: (04/04/2016 11:31:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7828
 
Error: (04/04/2016 11:31:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/04/2016 11:31:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5922
 
Error: (04/04/2016 11:31:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5922
 
Error: (04/04/2016 11:31:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/04/2016 11:31:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4140
 
Error: (04/04/2016 11:31:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4140
 
Error: (04/04/2016 11:31:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
 
System errors:
=============
Error: (04/05/2016 06:08:55 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 4 time(s).
 
Error: (04/04/2016 09:04:29 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 3 time(s).
 
Error: (04/04/2016 06:44:56 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (04/04/2016 06:44:27 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/04/2016 06:44:09 PM) (Source: ipnathlp) (User: )
Description: 
 
Error: (04/04/2016 06:44:09 PM) (Source: ipnathlp) (User: )
Description: 
 
Error: (04/04/2016 06:18:43 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 3 time(s).
 
Error: (04/04/2016 06:18:11 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (04/04/2016 06:17:26 PM) (Source: Service Control Manager) (User: )
Description: The BlueSoleilCS service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/04/2016 06:17:18 PM) (Source: ipnathlp) (User: )
Description: 
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2016-03-11 14:44:49.363
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:42.369
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:40.026
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:38.823
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:37.045
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:35.575
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:34.278
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:33.199
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:32.222
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-03-11 14:34:31.194
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AdFender (HKLM-x32\...\AdFender) (Version: 2.10 - AdFender, Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.197 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)
AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)
AMD Catalyst Install Manager (HKLM\...\{EA5160BE-7558-2716-01DB-FFE7F316957A}) (Version: 8.0.911.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{2937FD88-C9D6-4B82-B539-37CD0A572F42}) (Version: 4.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
Catalyst Control Center (HKLM-x32\...\{8B1A559A-FB9D-42F5-A8A7-2F132CF28414}) (Version: 1.00.0000 - )
CCleaner (HKLM\...\CCleaner) (Version: 5.15 - Piriform)
Copy (HKLM-x32\...\{9BE466FF-70B7-4DA8-807C-DB4C3610FDAA}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4.6515 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.6.3728 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.4.4824 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.6.3821 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.3.2606 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5511 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6117 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DJ_AIO_05_F4400_Software_Min (HKLM-x32\...\{A835C187-691C-4827-BCEA-1611179C96B9}) (Version: 140.0.841.000 - Hewlett-Packard) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
F4400 (HKLM-x32\...\{34957339-C8A1-4A3D-B7B5-D9EC45C2C5E0}) (Version: 140.0.841.000 - Hewlett-Packard) Hidden
Galerie de photos (HKLM-x32\...\{446CC8CE-0E90-44F7-ADD0-774B243EF090}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.110 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{54CE68A8-4F2D-4328-B1F7-D6C720405F7F}) (Version: 4.2.9.1 - Hewlett-Packard Company)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP Connected Music (Meridian - player) (HKCU\...\HPConnectedMusic) (Version: 1.1 (build 59) hp - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{E2C8D0C2-1C97-4C05-939A-5B13A0FE655C}) (Version: 2.20.31 - Hewlett-Packard Company)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Deskjet F4400 Printer Driver Software 14.0 Rel. 5 (HKLM\...\{82D96D11-AF74-4449-8811-4D6CE66FEF63}) (Version: 14.0 - HP)
HP Documentation (HKLM-x32\...\{B41C6B3F-F752-46EA-BC46-F26D3AD147B8}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.2024 - HP Photo Creations Powered by RocketLife)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.2.8.25 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.2.8.17 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{DEF23826-DB71-4654-BC00-D5D6C20802EA}) (Version: 1.1.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.1.1000 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 3.0.0.63463 - Intel Corporation)
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
Java 8 Update 77 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218077F0}) (Version: 8.0.770.3 - Oracle Corporation)
KakaoTalk (HKLM-x32\...\KakaoTalk) (Version: 2.1.2.1124 - Kakao Corp.)
Kaspersky Internet Security (HKLM-x32\...\{77E7AE5C-181C-4CAF-ADBF-946F11C1CE26}) (Version: 16.0.0.614 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{77E7AE5C-181C-4CAF-ADBF-946F11C1CE26}) (Version: 16.0.0.614 - Kaspersky Lab)
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.0 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version:  - Valve)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{A17946CA-18E5-4CF0-8D55-A56D804718F8}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 45.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 45.0.1 (x86 en-US)) (Version: 45.0.1 - Mozilla)
NARUTO SHIPPUDEN: Ultimate Ninja STORM 3 Full Burst (HKLM-x32\...\Steam App 234670) (Version:  - CyberConnect 2)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
PX Profile Update (HKLM-x32\...\{CAE1460A-D3C3-9946-5D04-5873A05E6688}) (Version: 1.00.1. - AMD) Hidden
Ralink Bluetooth Stack (HKLM\...\{C079427A-BB28-5168-3DB1-DC6608D226D4}) (Version: 11.0.748.2 - Mediatek)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.45.0 - Mediatek)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6870 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{BCDA54F6-C4B6-4519-A09E-FA064A6B4098}) (Version: 1.1.9200.007 - Realtek Semiconductor Corp.)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
Scribblenauts Unlimited (HKLM-x32\...\Steam App 218680) (Version:  - 5th Cell Media)
Scribblenauts Unmasked (HKLM-x32\...\Steam App 249870) (Version:  - 5th Cell Media)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype™ 7.17 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.17.105 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
South Park™: The Stick of Truth™ (HKLM-x32\...\Steam App 213670) (Version:  - Obsidian Entertainment)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
Stealth Inc 2 (HKLM-x32\...\Steam App 329380) (Version:  - Carbon)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Surgeon Simulator (HKLM-x32\...\Steam App 233720) (Version:  - Bossa Studios)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.2 - Synaptics Incorporated)
The Walking Dead (HKLM-x32\...\Steam App 207610) (Version:  - )
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for CHS Microsoft IME HAP Dictionary (HKLM\...\{50822466-5571-4B7A-B3FC-A58760DDAEE9}) (Version: 16.0.1560.1 - Microsoft Corporation) Hidden
Update for Korean Microsoft IME Standard Dictionary (HKLM\...\{75A54180-CA5E-47B8-AFBB-29337B976B21}) (Version: 16.0.662.1 - Microsoft Corporation)
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 48%
Total physical RAM: 8084.27 MB
Available physical RAM: 4145.29 MB
Total Virtual: 9364.27 MB
Available Virtual: 4711.38 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:905.7 GB) (Free:745.89 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:24.6 GB) (Free:2.44 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JJ
 
Administrator            Guest                    j                        
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#8 lilbonkers290

lilbonkers290
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Posted 05 April 2016 - 08:40 PM

Here is the cbs log; Attached File  CBS.log   1.14MB   2 downloads



#9 dc3

dc3

    Bleeping Treehugger


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Posted 06 April 2016 - 08:17 AM

Please do the following.  

 

Press the Windows key windowskey_zps092d5c75.png and the X key, in the menu that opens click or tap on Command Prompt (Admin).  This will open the Elevated Command prompt.
 
Copy and paste the command below, then press Enter.
 
dism /online /cleanup-image /restorehealth
 
Restart the computer to complete the repair.

Edited by dc3, 06 April 2016 - 08:18 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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