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I'm struggling with basic stuff.


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#1 techphobe

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Posted 02 April 2016 - 04:49 AM

Hello.

 

http://www.bleepingcomputer.com/forums/f/233/windows-crashes-bsod-and-hangs-help-and-support/

 

My Windows 7 PC freezes just after it has loaded. I guess the forum above is the best place for that but in the posting instructions I don't understand points 3 & 4 (unfortunately my name's not a joke).

 

http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 

Maybe it's easier than it sounds? Also I can only get into safe mode on my PC, so even if I could work out how to do it can they be carried out in safe mode? I'm a bit scared of doing anything at the moment as I'm worried my HD is about to die, it's about 8 years old.

 

Would it be OK if I just put the info I am able to provide without doing those things or would that make it likely to be ignored or annoy people?  Maybe I should just have posted all this there but I don't want to get off on the wrong foot (I know, too late for that). Thanks.



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#2 Queen-Evie

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Posted 02 April 2016 - 10:02 AM

Please start a new topic in the BSOD board.
Provide specifics about your issue(s), including what you said above about safe mode and your hard drive.

Mention that you read the posting instructions and do not understand points 3 & 4.

Someone will explain it to you and walk you through the process.

Edited by Queen-Evie, 02 April 2016 - 10:03 AM.


#3 techphobe

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Posted 06 April 2016 - 07:31 AM

Thanks for your patience.  :flowers:






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