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I think im hacked


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7 replies to this topic

#1 IWantMyInternetBack

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Posted 02 April 2016 - 03:25 AM

hey guys,

 

I'm getting redirected/filtered search results on any browser, denied access to suspicious files AV skips most files in scans.

 

downloads even get hijacked or maybe they get infected once downloaded?

 

I'm on win7 with bullgard AV

 

Thankyou



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#2 buddy215

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Posted 02 April 2016 - 06:37 AM

Welcome to BC...

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 IWantMyInternetBack

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Posted 02 April 2016 - 09:20 PM

Thankyou for the speedy reply I'm not using my laptop, and i have had to use several computers just to login here!!!

 

Would it be fine to use these tools from a usb? and should i run them from there or the hdd?



#4 IWantMyInternetBack

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Posted 02 April 2016 - 10:03 PM

ignore my previous post, posting the logs now.

 

I should mention that I booted kaspersky rescue usb last night  but it had no results.

 

mbam

Malwarebytes Anti-Malware
www.malwarebytes.org


Update, 4/3/2016 12:30 PM, SYSTEM, GUYFAWKES-PC, Manual, Remediation Database, 2016.2.12.1, 2016.3.24.1,
Update, 4/3/2016 12:30 PM, SYSTEM, GUYFAWKES-PC, Manual, Rootkit Database, 2016.2.8.1, 2016.3.30.1,
Update, 4/3/2016 12:30 PM, SYSTEM, GUYFAWKES-PC, Manual, Domain Database, 2016.2.16.8, 2016.4.2.1,
Update, 4/3/2016 12:30 PM, SYSTEM, GUYFAWKES-PC, Manual, IP Database, 2016.2.8.1, 2016.4.1.1,
Update, 4/3/2016 12:31 PM, SYSTEM, GUYFAWKES-PC, Manual, Malware Database, 2016.2.16.6, 2016.4.3.1,
Scan, 4/3/2016 12:42 PM, SYSTEM, GUYFAWKES-PC, Manual, Start:4/3/2016 12:31 PM, Duration:11 min 2 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)

 

adwcleaner

 

# AdwCleaner v5.108 - Logfile created 03/04/2016 at 12:49:45
# Updated 30/03/2016 by Xplode
# Database : 2016-03-30.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Guy Fawkes - GUYFAWKES-PC
# Running from : E:\New folder\AdwCleaner.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\.bglog

***** [ Web browsers ] *****


*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [750 bytes] - [03/04/2016 12:49:45]
C:\AdwCleaner\AdwCleaner[S1].txt - [805 bytes] - [03/04/2016 12:47:19]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [894 bytes] ##########
 

jrt

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.4 (03.14.2016)
Operating System: Windows 7 Home Premium x64
Ran by Guy Fawkes (Administrator) on Sun 04/03/2016 at 12:55:07.66
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 4

Successfully deleted: C:\Users\Guy Fawkes\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LPY06M8G (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Guy Fawkes\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YNN2HO30 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LPY06M8G (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YNN2HO30 (Temporary Internet Files Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 04/03/2016 at 12:56:27.63
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#5 buddy215

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Posted 03 April 2016 - 06:35 AM

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

After you have posted the results of the Eset Online scan....do this:

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 IWantMyInternetBack

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Posted 03 April 2016 - 03:22 PM

I tried to do this from my infected laptop but it would become non responsive, restart or run a plethora of suspicious processes with odd file locations...

 

fyi this thing manipulates files, relocates them, uses any method to get online, like using bluetooth or remote access and reinstalling drivers to do so. It also screws with certificates and connections to websites.

 

so its really hard to do anything online



#7 buddy215

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Posted 03 April 2016 - 03:47 PM

Okay....you need to start a new topic in the Malware Removal Forum. Try to follow the instructions below

as best you can. If you are unable to run the FRST scan then report that in your new topic.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 Animal

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Posted 03 April 2016 - 07:04 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/610089/im-hacked-system-files-gone-rogue-and-many-more-nasty-things/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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