I'm not sure if this should go under hardware, or windows 10...
My friend has a HP 15-f033wm laptop, running on Windows 10 (upgraded several months ago). Two days ago the keyboard stopped working- first few minutes just the keys not working correctly (ie hits u and what comes on screen is ue, and so on). Her daughter tried turning on the on screen keyboard, and then they figured out that the computer wasn't accepting any input whatsoever from the keyboard anymore.
So... today I've tried enabling/disabling on screen, making sure filterkeys and sticky keys are not on. I tried updating the keyboard's driver, tried uninstalling and reinstalling the drivers, etc. Nothing appears to have made a dent, nothing in the settings appears to make a difference, the laptop is not acknowledging the keyboard input at all.
Suggestions? These bleeping computer is driving us crazy - I'm not an IT guru by any stretch. I can find my way around to the basics but nothing in my google searches points to a solution.