Hi all. I have a client on a Cloud Server we created for them to use an accounting program. For a few weeks now, they have been unable to print intermittently. There are 3 users accessing this server. Sometimes all 3 work just fine, sometimes 1 of them and it happens once or twice every week and it's growing frustrating. The printers get redirected with Easy Print Settings but still fail. I keep getting this same error message on the server Event Viewer and I can't seem to find a working answer to problem. Any help would be appreciated. Thank you.
"The document Print Document, owned by User, failed to print on printer HP Officejet Pro 6830 (redirected 2). Try to print the document again, or restart the print spooler.