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Windows Server 2012 R2 Standard Printer Redirection Trouble

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#1 Rlass026


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Posted 01 April 2016 - 01:26 PM

Hi all. I have a client on a Cloud Server we created for them to use an accounting program. For a few weeks now, they have been unable to print intermittently. There are 3 users accessing this server. Sometimes all 3 work just fine, sometimes 1 of them and it happens once or twice every week and it's growing frustrating. The printers get redirected with Easy Print Settings but still fail. I keep getting this same error message on the server Event Viewer and I can't seem to find a working answer to problem. Any help would be appreciated. Thank you.


"The document Print Document, owned by User, failed to print on printer HP Officejet Pro 6830 (redirected 2). Try to print the document again, or restart the print spooler. 

Data type: RAW. Size of the spool file in bytes: 186541. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\S208-109-52-153. Win32 error code returned by the print processor: 122. The data area passed to a system call is too small."

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#2 Sneakycyber


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Posted 01 April 2016 - 10:41 PM

Have you tried disabling bidirectional printing in the property tab of the printer?
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

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