Hello. I'm having trouble with google chrome and other strange issues. A couple of days ago I found that I wasn't able to open chrome. I first thought that I was having internet problems because of things like these screenshots. In the first one, I'm in Network and Internet settings and am unable to go into Ethernet settings. It's grayed out because I clicked on it but it won't open. In the next one, you can see that in the bottom right corner of the left monitor it just looks like its loading perpetually. I then found out that edge works perfectly fine, so internet connectivity is not the problem. I tried uninstalling chrome but was unable to do so.
Another strange issue I had was that Malwarebytes would not open either. This got me worried so I scanned with Bitdefender, which didn't find anything. I then went into safe mode, scanned with Malwarebytes, found some P.U.P.'s, and deleted them. For whatever reason, google chrome opened and worked perfectly fine for a couple days after that. I came across the same issue again though, but this time Malwarebytes opens. I did a scan and didn't find anything. I tried to reinstall chrome after a successful uninstall, and it just says its downloading forever. I’ve tried running Superantispyware since malwarebytes didn’t open before and that was suggested on this forum. It found some cookies but didn’t solve the problem.
When I boot I sometimes get a message that says something like “cannot connect to group policy service." I click on it and nothing happens. There is no one else that uses this computer.
I’m now unable to click on the start menu, volume, internet, notifications, time, and “search the web and windows” in the task bar. There is also a golden padlock that appears in the taskbar when I boot now. It disappears when I click on it. The computer is slower than usual to show the desktop after the login menu.
But I’ve never created a system restore point unfortunately, so there was nothing to restore to.