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UNABLE TO DOWNLOAD /PRINT PDF DOC FROM WEBSITES


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#1 Jeffers613

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Posted 31 March 2016 - 11:49 AM

I cannot download/print pdf docs from online sites. If I choose 'Save' I get message that cannot do and I must retry - which I do ad nauseam- still unable download pdf doc.

If I elect to Save doc then IE stops workin

This is happening to me from several websites so it must be a setting on my computer.

Any suggestions?

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#2 ScathEnfys

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Posted 31 March 2016 - 11:52 AM

Have you tried using a different browser? Is you computer fully updated?
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#3 Jeffers613

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Posted 31 March 2016 - 02:19 PM

Tried Google Chrome - ok. So assume that I need to change settings on my IE version 11? any suggestions?

#4 ScathEnfys

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Posted 31 March 2016 - 04:01 PM

Ad long as windows update says you don't have any more updates, I would say it's definitely a settings issue. I would reset IE to its default settings (provided you don't have any passwords saved) and see if that helps.
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