We have the RSA – 2048 ccc. extension. Infected windows PC and 2 external drive.
When we had the virus it was a win 7 weeks ago (last week it updated itself for win 10) and we didn’t realize it we are infected for weeks (we hardly used this PC) we found out last weekend and it is shocking we lost so many family pictures and videos I have just a small hope I can get them back. Please tell me it is possible.
PC files are case 1 files
external drive 1. files are case 2
external drive 2. files are case 3
I separated them 3 cases because I’m not sure what time they infected maybe it is matter maybe not. Also on the external drive 2. case 3, I found some folders are not infected maybe because we didn’t open them.(I checked them on a friend projector)
We run the malware bite program and now I'm not sure we have the virus still, I downloaded few jpg from the net and after few restart they are not infected yet. How could I know it for sure and how I could protect if I have recovered files.
I tried to use the Tesladecoder but for me it is too complicated to find the key and put in the right order
The external drives are able to infect clean computer and Macbook with this virus?I do not understand how does it work and I’m before the beginner PC user. But I’d like to use the tesla if you could get the key for me.
If I am not able to recover my files where I could upload them for someone who could help me.
Thank you in advance