I did not go one-by-one through the updates, but the machine has been running automatic Windows Updates since it was "put online" out of the box about 30 days ago. The IE11 install is failing whether it's Windows Update itself that's trying to apply it or whether I'm doing it manually.
I was hoping this might "ring a bell" for someone such that I'd get an, "Oh, yes, that usually means you have to do . . .," kind of response. But this appears to be a black box based upon the number of times the initial query was read versus the single response.
At the moment I know the client should still be under warranty with HP. I am actually rather shocked that they shipped a Win7 machine that had not already had the upgrade to IE11 applied before it ever left "the factory." I have instructed the client to contact HP support about this, as I really think this should be their problem and she should not be spending money to solve an issue that should never have presented itself in the first place.
I appreciate the assistance and if anyone does have that bell of recognition ring or that lightbulb illuminate above your head on this issue please let me know your thoughts.
Brian AKA Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299
Here is a test to find out whether your mission in life is complete. If you’re alive, it isn’t.
~ Lauren Bacall