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Win10 tablet Surface Pro 4 Rom WiFi solutions

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#1 13153


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Posted 30 March 2016 - 09:53 AM

Any electronic products are more or less there are some small problems, for Microsoft Surface is, WiFi connection problem seems to be more common, manifested after Surface wake unable to use Wi-Fi, Wi-Fi connection is limited, Wi-Fi can but with very slow or weak signal. Microsoft has been in continuous improvement Surface WiFi connection performance in almost every firmware update, there will be an improvement over this.
About WiFi connection problems, Microsoft customer service received a large number of users for help. To help users quickly resolve WiFI connection "problem" Microsoft official website has opened a special page guide, encounter problems friends can follow step by step troubleshooting steps given. Of course, if you are a very experienced Windows users, these suggestions might not large rafts handy, but for the novice user who has a guiding role. Microsoft believes it is operating you in solving WiFi connection issues should first be carried out.
Six strokes to solve the Surface Pro 4 and other equipment WiFi connectivity issues:
Solution 1:
Installation Surface latest updates.
Note: You must be online to install the update. If you are having trouble connecting your home Wi-Fi network, try connecting to a coffee shop or public library network. If there is no available Wi-Fi network, you can network through a variety of other ways: Try using a wired connection and install the update online. If the Surface 3 tablet has built-in mobile broadband connectivity, through its connection to the Internet. In addition, you can also use the phone's Internet sharing network.
After networking, check for the latest updates. Methods of operation as follows:
Step 1: Go to "Start", select "Settings"> "Updates and Security"> "Windows Update."
Step 2: Select the "Check for updates." If updates are available, select the "details."
You may need to restart Surface after installing the update. In addition to installing the latest Surface and Windows updates, please view the router manufacturer's Web site to download the latest updates for the router (firmware update).
Solution 2:
Check the system date and time settings.
Surface inspection as needed to correct the date and time settings. Methods of operation as follows:
Step 1: Go to "Start", select "Settings"> "Time and Language"> "Date and Time."
Step 2: Make sure the information is correct or change it as required.
Solution 3:
Restart the Wi-Fi on the Surface
The following is to restart the Wi-Fi approach:
Step 1: Go to "Start", select "Settings"> "Network and Internet"> "Wi-Fi".
Step 2: In the "Wi-Fi" under, move the slider to "off", and then move to "Enable."
Step 3: Press the need to select the network you want to connect, and then select "Connect." Verify that the network status is now displayed as "Connected."
Solution 4:
Restart the network hardware and restart the Surface
Try restarting your modem, router, and Surface. Methods of operation as follows:
Step 1: Unplug the modem and the wireless router's power cord.
Step 2: After all the lights on the device are off, wait at least 30 seconds, and then reconnect the modem power.
Note: Some modems have a battery backup to prevent light turns off. For such a modem, press and quickly release the Reset button. If you do not see the reset button, remove the battery.
Step 3: Turn the router power, and then wait one minute. Then, restart the Surface.
Solution 5:
Run troubleshooter
Network adapter troubleshooting network troubleshooting or help diagnose and solve the problem of Wi-Fi. Use network troubleshooting methods of operation as follows:
Step 1: Select the lower left corner of the screen of the search box.
Step 2: Enter a search box "Network Troubleshooter" and then select "identify and fix network problems" in the search results in.
Network adapter troubleshooting methods of operation as follows:
Step 1: Select the lower left corner of the screen of the search box.
Step 2: Enter a search box in the "Troubleshooting" and then select the "Troubleshooting" in the search results.
Step 3: Select "Network and Internet"> "Network Adapters."
Step 4: Follow the on-screen instructions. Check whether it is now able to connect to Wi-Fi.
Solution 6:
Manually re-install wireless driver
If the wireless network card driver is damaged or missing, it will lead to connectivity problems. You can update drivers using Windows Update, you can also press the need to manually install the driver. All models of the Surface Pro and Surface 3 Wireless LAN Driver can click here to download.

Edited by hamluis, 31 March 2016 - 10:34 AM.
Moved from Win 7 to Tips/Tricks - Hamluis.

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#2 jcgriff2


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Posted 30 March 2016 - 12:23 PM

Are you experiencing any system problems?

Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present

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