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My screen gone blank

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#1 ReynardAustin


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Posted 29 March 2016 - 07:33 PM

hey guys 
im just gonna tell my story.
so as you can see, i was downloading nba 2k16 in kattorent and i dont know i must have been downloaded the wrong files or something, and my security kind of thing just warned me about potential threat available. i ignored it, what a foolish act.
and then couple of minutes later, i try to run the files but it say its error and damaged. and couple of ads starting to pop out, hell even my google chrome started to close itself. 
i already realize that my regret is to download nba 2k16.
and then minutes later my computer just restart itself.
after the restarting is done, all of my screen gone black.
there is no "start button", my wallpaper is gone, all of my taskbar is gone too, and the desktop is.... well there are no desktop, just blank. but thanks to the ads that open itself on google chrome, ill be able to browse. but i need your help! please! :'( 
sincerely, Reynard

Edited by Queen-Evie, 30 March 2016 - 10:30 AM.
moved from BSOD to Am I Infected

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#2 auto1571


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Posted 29 March 2016 - 07:48 PM

To me this sounds like a malware related issue and I personally would start a topic here: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/


Furthermore I would personally advise against the use of P2P programs. The probability of getting infected via a result of frequently using P2P programs is quite high.

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